ShootProof Outage History
8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ShootProof Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Proactive Security MaintenanceThis incident has been resolved. | 3h 20m | Resolved |
| Oct 1, 2026 | Issue Uploading to GalleriesThis incident has been resolved. | 54 min | Resolved |
| Jun 11, 2026 | Photo Upload and Processing DelayThis incident has been resolved. | 1h 31m | Resolved |
| May 8, 2026 | Site Slowness - Degraded System PerformanceWe continue to see the system recover and believe this to be resolved. If you experience further degraded performance, please reach out to support@shootproof.com | 16 min | Resolved |
| Apr 13, 2026 | 504 ErrorsThis incident has been resolved. | 13 min | Resolved |
| Feb 5, 2026 | Email Deliverability to Microsoft based Email ServersThis incident has been resolved. | 18h 10m | Resolved |
| Nov 12, 2025 | ShootProof LatencyThis incident has been resolved. | 1h 5m | Resolved |
| Nov 11, 2025 | Photo Upload & Processing DelaysThis incident has been resolved. | 2h 4m | Resolved |
Hear about the next one while it is open
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How to Read This ShootProof Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ShootProof acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ShootProof outage in this window ran 18h 10m, against a mean recovery of 3h 27m. If you depend on ShootProof in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.