Shopware Outage History

25 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Shopware status100.00% uptime history

Every Recorded Shopware Incident

Shopware incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance3h 0mScheduled
Nov 2, 2026Scheduled platform maintenanceScheduled Maintenance1h 0mScheduled
Oct 27, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance2h 0mScheduled
Oct 22, 2026AI Image Generation outage1h 48mResolved
Oct 21, 2026Shopware Services - PHP security update and root CA bundle updateScheduled Maintenance4h 0mScheduled
Oct 21, 2026PHP security update and root CA bundle updateScheduled Maintenance1h 44mScheduled
Oct 21, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance4h 0mScheduled
Oct 21, 2026Shopware SaaS - PHP Security Update - No Action RequiredScheduled Maintenance12h 0mScheduled
Oct 15, 2026Deploying a security improvement for "shopware-vulnerability-cve-2026-104937"Scheduled Maintenance1h 0mScheduled
Oct 14, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance4h 30mScheduled
Oct 13, 2026Issue with Analytics service shop registrations4h 0mResolved
Oct 12, 2026Shopware SaaS - Infrastructure updateScheduled Maintenance30 minScheduled
Sep 24, 2026Infrastructure UpgradeScheduled Maintenance1h 0mScheduled
Sep 24, 2026Shopware PaaS Native Infrastructure ServicesScheduled Maintenance2h 0mScheduled
Sep 16, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance1h 0mScheduled
Sep 14, 2026Shopware PaaS Native - Infrastructure MaintenanceScheduled Maintenance2h 0mScheduled
Sep 8, 2026Shopware SaaS - Infrastructure updateScheduled Maintenance1h 0mScheduled
Sep 8, 2026Shopware PaaS Native Infrastructure ServicesScheduled Maintenance1h 0mScheduled
Sep 8, 2026Nexus Login25 minResolved
Sep 1, 2026Shopware Analytics DB migrationScheduled Maintenance1h 30mScheduled
Sep 1, 2026Shopware AI - Copilot4h 25mResolved
Aug 28, 2026Shopware AI - Copilot: Scheduled Maintenance DowntimeScheduled Maintenance-1425 minScheduled
Aug 27, 2026Shopware PaaS Native - Degraded background task processing33 minResolved
Aug 18, 2026Shopware SaaS - Application and security updateScheduled Maintenance24h 9mResolved
Aug 17, 2026Shopware SaaS - Elevated error rate2h 10mResolved

Hear about the next one while it is open

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How to Read This Shopware Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Shopware acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Shopware outage in this window ran 1d, against a mean recovery of 3h 22m. If you depend on Shopware in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.