SimpleTexting Outage History
8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SimpleTexting Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 9, 2026 | Account Verification - AT&T SMSWe are happy to report that 2FA codes are being delivered as expected and this issue has been fully resolved. If you have any other questions or issues, please reach out to our support team! | 5h 33m | Resolved |
| Aug 3, 2026 | Live Chat Support - Unable to Initiate a Chat and SlownessIntercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further… | 2h 58m | Resolved |
| Jun 24, 2026 | Issues creating new accountsWe are happy to report our engineering team has resolved all issues affecting free-trial accounts. Some users who registered yesterday (6/24/26), may need the help of our support team to create a new trial account to… | 29h 5m | Resolved |
| May 18, 2026 | Link Shortener IssuesThis incident has been resolved, and we have seen a full recovery from this issue. Please reach out to our support team if you continue to have any issues with links sent from your account. | 1h 9m | Resolved |
| Apr 25, 2026 | Account Access IssuesWe are happy to report this incident has been resolved. You should now be able to access your account as expected. | 3h 7m | Resolved |
| Jan 22, 2026 | Outbound SMS & MMS - Message Review DelaysThis incident has been resolved. We can confirm that messages needing further review are routing into our tool properly, and are now being reviewed as we receive them. No messages should have been lost during this time… | 3h 18m | Resolved |
| Jan 9, 2026 | Live Chat Support - Unable to Initiate a Chat and SlownessIntercom has confirmed that all services are restored to normal. Live chats and emails are now working as expected. Please don’t hesitate to call our customer support team at (866) 259-1887 if you are seeing any further… | 2h 7m | Resolved |
| Nov 12, 2025 | Account Access IssuesWe are happy to report this incident has been resolved. You should now be able to access your account as expected. | 1h 44m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next SimpleTexting incident opens instead, at the point where knowing still changes what you do.
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How to Read This SimpleTexting Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SimpleTexting acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SimpleTexting outage in this window ran 1d 5h, against a mean recovery of 6h 8m. If you depend on SimpleTexting in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.