Simpplr One Outage History
28 incidents recorded over the last 365 days, 27 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Simpplr One Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 26, 2026 | SimpplrHi again, Thank you for your patience while we worked through this. The issue has now been resolved and the application is up. Please feel free to reach out to support if you continue to experience any issues. Thank… | 12 min | Resolved |
| Sep 10, 2026 | Issue Affecting the EU RegionHello, The issue causing a “Something went wrong” error in the EU region has now been resolved, and services are operating normally.We sincerely apologize for any inconvenience this may have caused and appreciate your… | 11 min | Resolved |
| Aug 31, 2026 | Planned activity | Multi-Tenant CloudFront (SaaS) – US Production MaintenanceHello All, The planned activity and all validations have been completed successfully, and everything looks good on our end.This activity is now complete. If you notice any issues or unexpected behavior, please don’t… | 1h 52m | Resolved |
| Aug 12, 2026 | Landing Page RedirectsThis incident has been resolved. | 5h 57m | Resolved |
| Jul 23, 2026 | Microsoft outage impacting SimpplrGood news! Microsoft has confirmed that the recent Microsoft 365 service issue has been resolved. Microsoft-related functionality within Simpplr should be operating normally. If you notice any unusual behavior with… | 4h 11m | Resolved |
| Jul 13, 2026 | Simpplr OutageHello, The issue affecting Simpplr has been resolved, and services have been restored. Our team has implemented a fix and will continue to monitor the platform to ensure stability. If you continue to experience login… | 3h 35m | Resolved |
| Jul 6, 2026 | Outage Affecting Simpplr LoginsHello, The issue affecting Simpplr Login has been resolved, and service has been restored. Our team has implemented a fix and will continue to monitor the platform to ensure stability. If you continue to experience… | 3h 0m | Resolved |
| Jun 27, 2026 | Planned Maintenance Notice - Production Infrastructure UpgradeHello, We would like to provide a final update regarding today's maintenance activity. The infrastructure upgrade has been successfully completed for all US Production instances as well, and normal operations have… | 2h 51m | Resolved |
| Jun 8, 2026 | External Link IssueHi there, Just a quick note that our engineering team was able to quickly resolve the issue with external links unfurling incorrectly. Please feel free to reach out to Simpplr Support if you are still experiencing… | 43 min | Resolved |
| May 30, 2026 | Emergency Maintenance Notice - Production Redis DB UpgradeHi there, We would like to provide a final update regarding today's maintenance activity. The maintenance has been completed successfully, and the platform is now fully operational. As part of this maintenance window… | 3h 10m | Resolved |
| May 19, 2026 | Scheduled Maintenance – Analytics FunctionalityThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 10, 2026 | Newsletter Service – Maintenance Activity in ProgressHi there, We’re pleased to inform you that the maintenance activity for the newsletter service has been successfully completed. The newsletter services are now fully operational. We appreciate your patience and… | 1h 14m | Resolved |
| May 9, 2026 | Maintenance in Progress – Search Service (US & EU Regions)Hello, The Search DB migration for both US and EU production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the… | 58 min | Resolved |
| May 6, 2026 | Maintenance in Progress – Search Service (AU & CA Regions)Hello, The Search DB migration for both AU and CA production environments has been successfully completed. The activity began as communicated earlier, during which services were briefly paused to safely perform the… | 1h 42m | Resolved |
| Apr 24, 2026 | Service Disruption - AU RegionHi there, We’re pleased to inform you that all services in the AU region are now fully operational, and the environment is stable. Our team has completed validations, and everything is functioning as expected. We… | 3h 31m | Resolved |
| Apr 9, 2026 | Ongoing Maintenance: Analytics Performance ImprovementHello, The maintenance activity to address the analytics performance issue has been successfully completed. Analytics functionality has now been fully restored, with performance improvements applied. We will continue… | 36 min | Resolved |
| Apr 1, 2026 | Analytics OutageThis incident has been resolved. | 2h 1m | Resolved |
| Mar 21, 2026 | Planned Maintenance - UAT (sandbox) EnvironmentHi there, This is a follow-up update to inform you that the scheduled maintenance activity for the UAT-US (sandbox) environment has been successfully completed. All services within the UAT environments have been fully… | 2h 55m | Resolved |
| Mar 17, 2026 | Ongoing Infrastructure Upgrade - Analytics Temporarily UnavailableHi there, We are pleased to inform you that the infrastructure upgrade activity related to analytics has been successfully completed. Analytics functionality has now been fully restored and is operating as expected… | 1h 21m | Resolved |
| Mar 10, 2026 | Upcoming Analytics MaintainanceHi again, The maintenance has been completed, and we are now stabilizing. The system may take some time to get back to normal but please feel free to reach out to support if you continue to experience load time issues… | 2h 3m | Resolved |
| Mar 9, 2026 | Issue displaying content for some usersThis incident has been resolved. | 10h 15m | Resolved |
| Mar 9, 2026 | Intermittent Analytics issuesHello, Good news, it appears the issue affecting analytics has been resolved successfully! Regards, Simpplr Support Team | 5h 6m | Resolved |
| Feb 26, 2026 | Incident: Issues with Content PagesHello, The issue impacting content pages, including saving, deleting, updating, and publishing, has been fully resolved. System performance and functionality are operating as expected, and we are no longer observing… | 1h 51m | Resolved |
| Feb 20, 2026 | Ongoing system stabilizationHi again, Following this morning’s stability issues, full stabilization has been confirmed. All services, including carousel loading, content creation, tile loading, and dashboard navigation, are functioning as… | 2h 27m | Resolved |
| Feb 20, 2026 | Simpplr OutageHi again, Thanks for your patience while we worked through this. The issue has now been resolved. It was due to a configuration inconsistency within our content management service, which temporarily affected how… | 1h 32m | Resolved |
| Jan 22, 2026 | Microsoft Outlook and 365 outage leading to email and newsletter deliverability issuesHello, Microsoft has resolved the service degradation affecting Outlook and Microsoft 365. Simpplr email functionality is now operating normally, and no further impact is expected. Thank you for your patience. Simpplr… | 8h 15m | Resolved |
| Dec 5, 2025 | Cloudflare related outage with SimpplrHello, Cloudflare has resolved the issues related to their maintenance and elevated error rates. Simpplr functionality has fully stabilized, and no further impact is expected. Thank you for your patience. Simpplr… | 3h 16m | Resolved |
| Nov 18, 2025 | Cloudflare related outage with SimpplrHello again, A global Cloudflare outage caused intermittent disruptions earlier today across several third-party services. While Simpplr does not use Cloudflare, some dependencies were indirectly affected, which led to… | 3h 51m | Resolved |
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How to Read This Simpplr One Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Simpplr One acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Simpplr One outage in this window ran 10h 15m, against a mean recovery of 2h 51m. If you depend on Simpplr One in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.