Sketchup Outage History

22 incidents recorded over the last 365 days, 22 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Sketchup status99.54% uptime history

Every Recorded Sketchup Incident

Sketchup incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Degraded Collaboration ServicesDear Customer, Service Interruption Affecting Service(s): Enable Sharing Page, Contacts Service, Share Settings Service, Comments Read/Unread Service, User Colors Service, Standalone Link Sharing Dialog, Join Contacts…1h 36mResolved
Oct 21, 2026Service Interruption on https://learn.sketchup.comWe have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.54 minResolved
Oct 21, 2026Service Interruption on https://learn.sketchup.comWe have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.8 minResolved
Sep 22, 2026SketchUp Collaboration - Sharing dialogs outage<p dir="ltr" style="line-height: 1.38; margin-top: 0; margin-bottom: 0"><span style="font-size: 10pt; font-family: Arial; color: #676a6c; background-color: #ffffff; font-weight…0 minResolved
Sep 18, 2026SketchUp Collaboration - Sharing dialogs outageDear Customer, Service Interruption Affecting Service(s): Enable Sharing Page, Standalone Link Sharing Dialog, Join Contacts Page, Request Access Page, Link Sharing Dialog Our team has determined that the previously…99h 30mResolved
Aug 27, 2026Service Interruption on Trimble Connect<p>We have detected an issue with the Trimble Connect service. We are working on a fix with high priority.<br>
</p>625h 36mResolved
Aug 19, 2026Service Interruption on SketchUp AI<p>We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Aug 19, 2026Service Interruption on SketchUp AIWe have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.1h 16mResolved
Aug 19, 2026Service Interruption on SketchUp AI<p>We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Aug 19, 2026Service Interruption on SketchUp AIWe have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.1 minResolved
Aug 18, 2026Service Interruption on www.sketchup.com<p>We have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Aug 18, 2026Service Interruption on www.sketchup.comWe have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.4 minResolved
Aug 18, 2026Service Interruption on SketchUp AI<p>We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Aug 18, 2026Service Interruption on SketchUp AIWe have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.3 minResolved
Jul 24, 2026Service Interruption on https://learn.sketchup.com<p>We have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Jul 24, 2026Service Interruption on https://learn.sketchup.comWe have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.9 minResolved
Jul 17, 2026Service Interruption on SketchUp AI<p>We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.<br>
</p>0 minResolved
Jul 17, 2026Service Interruption on SketchUp AIWe have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.6 minResolved
Jan 22, 2026SketchUp Sharing Outage<p dir="ltr" style="line-height: 1.38; margin-top: 0; margin-bottom: 0">
	<span style="font-family: Arial; font-size: 10pt; font-weight: 700">Service Interruption…0 minResolved
Jan 22, 2026SketchUp Sharing OutageService Interruption Affecting Service(s): Share Settings Service Our team has determined that the previously reported issue is now resolved. Thank you for your patience during this incident. We will continue to…1h 15mResolved
Nov 10, 2025Sefaira web application unavalable to Educational users<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><font face="Arial"><span style="font-size: 13.3333px; white-space-collapse…0 minResolved
Nov 10, 2025Sefaira web application unavalable to Educational usersNormal service is now restored48 minResolved

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How to Read This Sketchup Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sketchup acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Sketchup outage in this window ran 26d 1h, against a mean recovery of 1d 9h. If you depend on Sketchup in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.