Skilljar Outage History
16 incidents recorded over the last 365 days, 14 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Skilljar Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 17, 2026 | Increased Application ErrorsThe issue has been resolved. We appreciate your understanding and thank you for your patience. | 4h 23m | Resolved |
| Jun 9, 2026 | Degraded Performance - Admin DashboardThe identified issue with Admin Dashboard has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience. | 1h 12m | Resolved |
| May 3, 2026 | Database Maintenance WindowThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 6, 2026 | Increased Error Rates on Learner ExperienceThe identified issue with the course platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience. | 1h 25m | Resolved |
| Apr 2, 2026 | Analytics Performance IssuesThe performance issues affecting analytics pages in the Skilljar admin dashboard have been fully resolved. Page load times are back to normal and the platform is operating as expected. We appreciate your patience while… | 25h 52m | Resolved |
| Mar 31, 2026 | Major Outage - Course PlatformThe identified issue with the Course Platform has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience. | 1h 15m | Resolved |
| Mar 26, 2026 | Homepage and Catalog Page Display IssuesBetween approximately 4:30 PM and 8:30 PM PT on March 25, 2026, some customers experienced display and formatting issues on their homepage and catalog pages. Affected pages may have failed to load correctly or displayed… | -1268 min | Resolved |
| Mar 17, 2026 | Degraded Performance - Student DomainsThe identified issue with student domains has been resolved, and services continue operating smoothly. We appreciate your understanding and thank you for your patience. | 1h 41m | Resolved |
| Feb 28, 2026 | Partial Outage - Course and Path ActionsThis incident has been resolved, all processing is back to normal. | 16h 5m | Resolved |
| Feb 18, 2026 | Partial Outage - Login IssuesThe issue causing 403 errors during login to Skilljar has been fully resolved. All systems are operating normally. We have confirmed stability through our monitoring and no further impact is expected. We apologize for… | 59 min | Resolved |
| Feb 3, 2026 | Partial Outage - Salesforce SAML SSOThis incident has been resolved by the upstream service. Salesforce has rolled back a change they had made that affected Salesforce (SFDC) SAML Single Sign-On. For more information see Salesforce incident… | 7h 4m | Resolved |
| Jan 13, 2026 | Partial Outage - Analytics & Student Record DelayThe issue causing delays in analytics processing and student record visibility has been resolved. We apologize for the delay and appreciate your patience. | 14h 21m | Resolved |
| Jan 11, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Dec 9, 2025 | Degraded Performance - Certain Catalog PagesThe identified issue with impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block has been resolved, and services are now operating smoothly. We appreciate your understanding and thank… | 2h 16m | Resolved |
| Nov 20, 2025 | Salesforce connection errorsThe Skilljar-Salesforce integration has been restored and has remained stable during monitoring. Customers can continue to re-authenticate the Skilljar-Salesforce app by following the reconnection steps here… | 541h 41m | Resolved |
| Nov 6, 2025 | Increased Application ErrorsThe identified issue has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience. | 47 min | Resolved |
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How to Read This Skilljar Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Skilljar acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Skilljar outage in this window ran 22d 13h, against a mean recovery of 1d 17h. If you depend on Skilljar in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.