Smartling Outage History

37 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Smartling Incident

Smartling incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 31, 2026Routine maintenance on October 31, 2026The scheduled maintenance has been completed.2h 0mScheduled
Oct 17, 2026Routine maintenance on October 17, 2026The scheduled maintenance has been completed.1h 0mScheduled
Oct 7, 2026GitHub Connector may experience increased latencyThis incident has been resolved.3h 5mResolved
Aug 21, 2026Investigating elevated error rates on the fuzzy profiles serviceThis incident has been resolved.3h 7mResolved
Aug 20, 2026Investigating reports of issues with Vendor Jobs DashboardThis incident has been resolved.28 minResolved
Aug 15, 2026Routine maintenance on August 15, 2026The scheduled maintenance has been completed.1h 0mScheduled
Aug 12, 2026Investigating reports of issues with moving strings through workflowThis incident has been resolved.6h 23mResolved
Aug 8, 2026Routine maintenance on August 8, 2026The scheduled maintenance has been completed.2h 0mScheduled
Aug 1, 2026Routine maintenance on August 1, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jul 27, 2026Delays in processing on Job Batches V2 APIThis incident has been resolved.3h 15mResolved
Jul 25, 2026Reporting system maintenance on July 25, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jul 25, 2026Routine maintenance on July 25, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jul 19, 2026Authentication system maintenance on July 19, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jul 19, 2026Routine maintenance on July 19, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jul 18, 2026Routine maintenance on July 18, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 29, 2026Issue with Figma Connector upladsThis incident has been resolved.2h 20mResolved
Jun 27, 2026Authentication system maintenance this Saturday, June 27thThe scheduled maintenance has been completed.1h 0mScheduled
Jun 25, 2026DeepL MT Profile Processing DelaysThis incident has been resolved.1h 47mResolved
Jun 22, 2026Processing Delays on IntegrationnsThis incident has been resolved.24h 12mResolved
Jun 20, 2026Routine maintenance on Jun 20, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 17, 2026investigating possible delays in MT/LLM translatioтsThis incident has been resolved.3h 3mResolved
Jun 16, 2026An increased error rate on translator dashboardsThis incident has been resolved.4h 39mResolved
Jun 11, 2026An increased error rate on translator dashboardsThis incident has been resolved.58 minResolved
Jun 4, 2026Investigating errors on submitting translations feedback formThis incident has been resolved.1h 15mResolved
May 27, 2026Investigating reports of issues with content asignmentsThis incident has been resolved.49 minResolved
May 8, 2026Elevated API ErrorsThis incident has been resolved.3h 50mResolved
May 2, 2026Routine maintenance on May 2, 2026The scheduled maintenance has been completed.1h 0mScheduled
Apr 27, 2026Dashboard performance degradationThis incident has been resolved.6h 7mResolved
Mar 14, 2026Routine maintenance on March 14, 2026The scheduled maintenance has been completed.1h 0mScheduled
Feb 19, 2026File Published Callback Processing DelaysThis incident has been resolved.2h 7mResolved
Feb 17, 2026Possible delays in jobs authorizaiton and processingThis incident has been resolved.10h 7mResolved
Feb 10, 2026Investigating Translation Workbench Access IssuesThis incident has been resolved.3h 10mResolved
Feb 9, 2026GitHub Connector may experience increased latencyThis incident has been resolved.10h 55mResolved
Jan 31, 2026Routine maintenance on January 31, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jan 24, 2026Routine maintenance on January 24, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jan 14, 2026Possible delays in jobs authorizaiton and processingThis incident has been resolved.1h 9mResolved
Nov 21, 2025Data Processing Delays - Github connector affectedThis incident has been resolved.3h 9mResolved

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How to Read This Smartling Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Smartling acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Smartling outage in this window ran 1d, against a mean recovery of 3h 5m. If you depend on Smartling in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.