Smartling Outage History
37 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Smartling Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 31, 2026 | Routine maintenance on October 31, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 17, 2026 | Routine maintenance on October 17, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 7, 2026 | GitHub Connector may experience increased latencyThis incident has been resolved. | 3h 5m | Resolved |
| Aug 21, 2026 | Investigating elevated error rates on the fuzzy profiles serviceThis incident has been resolved. | 3h 7m | Resolved |
| Aug 20, 2026 | Investigating reports of issues with Vendor Jobs DashboardThis incident has been resolved. | 28 min | Resolved |
| Aug 15, 2026 | Routine maintenance on August 15, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 12, 2026 | Investigating reports of issues with moving strings through workflowThis incident has been resolved. | 6h 23m | Resolved |
| Aug 8, 2026 | Routine maintenance on August 8, 2026The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 1, 2026 | Routine maintenance on August 1, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 27, 2026 | Delays in processing on Job Batches V2 APIThis incident has been resolved. | 3h 15m | Resolved |
| Jul 25, 2026 | Reporting system maintenance on July 25, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 25, 2026 | Routine maintenance on July 25, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 19, 2026 | Authentication system maintenance on July 19, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 19, 2026 | Routine maintenance on July 19, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 18, 2026 | Routine maintenance on July 18, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 29, 2026 | Issue with Figma Connector upladsThis incident has been resolved. | 2h 20m | Resolved |
| Jun 27, 2026 | Authentication system maintenance this Saturday, June 27thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 25, 2026 | DeepL MT Profile Processing DelaysThis incident has been resolved. | 1h 47m | Resolved |
| Jun 22, 2026 | Processing Delays on IntegrationnsThis incident has been resolved. | 24h 12m | Resolved |
| Jun 20, 2026 | Routine maintenance on Jun 20, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 17, 2026 | investigating possible delays in MT/LLM translatioтsThis incident has been resolved. | 3h 3m | Resolved |
| Jun 16, 2026 | An increased error rate on translator dashboardsThis incident has been resolved. | 4h 39m | Resolved |
| Jun 11, 2026 | An increased error rate on translator dashboardsThis incident has been resolved. | 58 min | Resolved |
| Jun 4, 2026 | Investigating errors on submitting translations feedback formThis incident has been resolved. | 1h 15m | Resolved |
| May 27, 2026 | Investigating reports of issues with content asignmentsThis incident has been resolved. | 49 min | Resolved |
| May 8, 2026 | Elevated API ErrorsThis incident has been resolved. | 3h 50m | Resolved |
| May 2, 2026 | Routine maintenance on May 2, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 27, 2026 | Dashboard performance degradationThis incident has been resolved. | 6h 7m | Resolved |
| Mar 14, 2026 | Routine maintenance on March 14, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 19, 2026 | File Published Callback Processing DelaysThis incident has been resolved. | 2h 7m | Resolved |
| Feb 17, 2026 | Possible delays in jobs authorizaiton and processingThis incident has been resolved. | 10h 7m | Resolved |
| Feb 10, 2026 | Investigating Translation Workbench Access IssuesThis incident has been resolved. | 3h 10m | Resolved |
| Feb 9, 2026 | GitHub Connector may experience increased latencyThis incident has been resolved. | 10h 55m | Resolved |
| Jan 31, 2026 | Routine maintenance on January 31, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 24, 2026 | Routine maintenance on January 24, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 14, 2026 | Possible delays in jobs authorizaiton and processingThis incident has been resolved. | 1h 9m | Resolved |
| Nov 21, 2025 | Data Processing Delays - Github connector affectedThis incident has been resolved. | 3h 9m | Resolved |
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How to Read This Smartling Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Smartling acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Smartling outage in this window ran 1d, against a mean recovery of 3h 5m. If you depend on Smartling in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.