SmartRecruiters Outage History
12 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SmartRecruiters Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 7, 2026 | Users login issueThis incident has been resolved. | 20 min | Resolved |
| Jul 21, 2026 | Errors Encountered While Navigating through the PlatformThe performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! [DCEU: SmartRecruiters] Prod: [People page, Job page, Communities] | 1h 24m | Resolved |
| Jun 22, 2026 | Jobs cannot be publishedThe incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] | 3h 21m | Resolved |
| May 6, 2026 | Errors Occurring When Attempting to Access Candidate DataThe performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring! | 1h 5m | Resolved |
| Apr 22, 2026 | Multiple pages do not loadThis incident has now been resolved. We apologise for the inconvenience caused during this period. | 1h 53m | Resolved |
| Feb 18, 2026 | People Page not loadingA fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS] | 1h 42m | Resolved |
| Dec 5, 2025 | Global Cloudflare Issues Impacting SmartAttrax Career SitesThis incident has been resolved. | 9 min | Resolved |
| Dec 5, 2025 | Global Cloudflare Issues impacting SmartrecruitersThis incident has been resolved | 18 min | Resolved |
| Oct 29, 2025 | Microsoft Azure Downtime - SmartAttrax Career Sites ImpactedThis incident has been resolved. | 18h 1m | Resolved |
| Oct 28, 2025 | System Accessibiliy and Performance IssueThe root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident. | 3h 20m | Resolved |
| Oct 22, 2025 | System down (bad getaway - error)The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident. | 49 min | Resolved |
| Oct 12, 2025 | System down (bad getaway - error 502)This incident has been resolved. | 15 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next SmartRecruiters incident opens instead, at the point where knowing still changes what you do.
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How to Read This SmartRecruiters Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SmartRecruiters acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SmartRecruiters outage in this window ran 18h 1m, against a mean recovery of 2h 43m. If you depend on SmartRecruiters in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.