SmartSuite Outage History

8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live SmartSuite status99.94% uptime history

Every Recorded SmartSuite Incident

SmartSuite incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Login 3 Nov 2026This incident has been resolved.5h 10mResolved
Apr 27, 2026Intermittent Access IssuesThis incident has been resolved.3h 16mResolved
Mar 24, 2026General SlownessThis incident has been resolved.73h 15mResolved
Feb 6, 2026API is not responsiveWe are back online32 minResolved
Dec 11, 2025Some emails delayedSmartSuite has identified some emails are being delayed in their delivery. We expect the issue to be remediated and all emails delivered prior to EOD Thursday the 11th.-1106 minResolved
Dec 8, 2025UI slowness and API ErrorsThis incident has been resolved.13h 56mResolved
Dec 3, 2025Users getting removed from TeamsThis incident has been resolved.16h 2mResolved
Nov 14, 2025Email Send DelaysAfter analysis of the issue we determined that emails were delayed in the stated timeframe only. All of the delayed emails were re-sent on Friday 2025-11-14. We have monitored for two days and feel confident that the…70h 46mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next SmartSuite incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This SmartSuite Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SmartSuite acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SmartSuite outage in this window ran 3d 1h, against a mean recovery of 1d 2h. If you depend on SmartSuite in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.