SmartyGrants Outage History

51 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live SmartyGrants status100.00% uptime history

Every Recorded SmartyGrants Incident

SmartyGrants incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Deployment of SmartyGrants 9.3.3.1Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 4, 2026Deployment of SmartyGrants 9.3.3Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 27, 2026Deployment of SmartyGrants 9.3.2The scheduled maintenance has been completed.1h 0mScheduled
Oct 26, 2026Deployment of SmartyGrants 9.3.1.1The scheduled maintenance has been completed.1h 0mScheduled
Oct 20, 2026Deployment of SmartyGrants 9.3.1The scheduled maintenance has been completed.1h 0mScheduled
Oct 16, 2026Deployment of SmartyGrants 9.3.0.1The scheduled maintenance has been completed.1h 0mScheduled
Oct 13, 2026Deployment of SmartyGrants 9.3The scheduled maintenance has been completed.1h 0mScheduled
Oct 13, 2026Maintenance of SmartyGrants AnalyticsThe scheduled maintenance has been completed.2h 0mScheduled
Oct 8, 2026SmartyGrants issue being investigatedThis incident has now been resolved and SmartyGrants is fully operational.30 minResolved
Oct 7, 2026Maintenance of SmartyGrants AnalyticsThe scheduled maintenance has been completed.3h 0mScheduled
Oct 7, 2026Deployment of SmartyGrants 9.2.27.1The scheduled maintenance has been completed.1h 0mScheduled
Oct 6, 2026Delayed data in AnalyticsThis incident has been resolved.3h 34mResolved
Oct 6, 2026Deployment of SmartyGrants 9.2.27The scheduled maintenance has been completed.1h 0mScheduled
Oct 6, 2026Maintenance of SmartyGrants AnalyticsThe scheduled maintenance has been completed.2h 0mScheduled
Sep 29, 2026Deployment of SmartyGrants 9.2.26The scheduled maintenance has been completed.1h 0mScheduled
Sep 22, 2026Deployment of SmartyGrants 9.2.25The scheduled maintenance has been completed.1h 0mScheduled
Sep 16, 2026Deployment of SmartyGrants 9.2.24.1The scheduled maintenance has been completed.1h 0mScheduled
Sep 15, 2026Deployment of SmartyGrants 9.2.24The scheduled maintenance has been completed.1h 0mScheduled
Sep 8, 2026Deployment of SmartyGrants 9.2.23The scheduled maintenance has been completed.1h 0mScheduled
Sep 2, 2026SmartyGrants issue being investigatedThis incident has now been resolved and SmartyGrants is fully operational.34 minResolved
Sep 1, 2026Deployment of SmartyGrants 9.2.22The scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Deployment of SmartyGrants 9.2.21The scheduled maintenance has been completed.1h 0mScheduled
Aug 18, 2026Deployment of SmartyGrants 9.2.20The scheduled maintenance has been completed.1h 0mScheduled
Aug 18, 2026SmartyGrants issue being investigatedThis incident has been resolved.1h 39mResolved
Aug 11, 2026Deployment of SmartyGrants 9.2.19The scheduled maintenance has been completed.1h 0mScheduled
Aug 5, 2026SmartyGrants issue being investigatedThis incident has now been resolved and SmartyGrants is fully operational.1h 44mResolved
Aug 5, 2026Deployment of SmartyGrants 9.2.18The scheduled maintenance has been completed.1h 0mScheduled
Jul 28, 2026Deployment of SmartyGrants 9.2.17The scheduled maintenance has been completed.1h 0mScheduled
Jul 21, 2026Maintenance of SmartyGrants 9.2.16The scheduled maintenance has been completed.1h 0mScheduled
Jul 21, 2026Deployment of SmartyGrants 9.2.16The scheduled maintenance has been completed.1h 0mScheduled
Jul 14, 2026Deployment of SmartyGrants 9.2.15The scheduled maintenance has been completed.1h 0mScheduled
Jul 8, 2026SmartyGrants issue being investigatedThis incident has now been resolved and SmartyGrants is fully operational.3h 58mResolved
Jul 8, 2026SmartyGrants issue being investigatedThis incident has been resolved.3h 11mResolved
Jul 7, 2026Deployment of SmartyGrants 9.2.14The scheduled maintenance has been completed.2h 0mScheduled
Jun 26, 2026Deployment of SmartyGrants 9.2.13The scheduled maintenance has been completed.1h 0mScheduled
Jun 26, 2026SmartyGrants issue being investigatedThis incident has now been resolved and SmartyGrants is fully operational.4h 45mResolved
Jun 16, 2026Deployment of SmartyGrants 9.2.12The scheduled maintenance has been completed.1h 0mScheduled
Jun 10, 2026Deployment of SmartyGrants 9.2.11The scheduled maintenance has been completed.1h 0mScheduled
Jun 9, 2026Deployment of SmartyGrants 9.2.10The scheduled maintenance has been completed.1h 0mScheduled
Jun 2, 2026Deployment of SmartyGrants 9.2.9The scheduled maintenance has been completed.1h 0mScheduled
May 28, 2026Deployment of SmartyGrants 9.2.8The scheduled maintenance has been completed.1h 0mScheduled
May 26, 2026Deployment of SmartyGrants 9.2.7The scheduled maintenance has been completed.1h 0mScheduled
May 19, 2026SmartyGrants Incident - AnalyticsThis incident has been resolved.1h 10mResolved
May 19, 2026Deployment of SmartyGrants 9.2.6The scheduled maintenance has been completed.1h 0mScheduled
May 14, 2026Deployment of SmartyGrants 9.2.5The scheduled maintenance has been completed.1h 0mScheduled
May 12, 2026Deployment of SmartyGrants 9.2.4The scheduled maintenance has been completed.1h 0mScheduled
May 6, 2026Deployment of SmartyGrants 9.2.3The scheduled maintenance has been completed.1h 0mScheduled
May 5, 2026Deployment of SmartyGrants 9.2.2The scheduled maintenance has been completed.1h 0mScheduled
Apr 16, 2026SmartyGrants incident resolvedSmartyGrants experienced an outage of the OData component on Tuesday 14 April, between 5:30PM and 10:30PM. This incident has now been resolved and SmartyGrants is fully operational.-2616 minResolved
Dec 1, 2025SmartyGrants Incident - Email DeliverabilityThis incident has been resolved.6h 40mResolved
Nov 5, 2025SmartyGrants Analytics in maintenanceThis issue is now resolved.2h 30mResolved

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How to Read This SmartyGrants Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SmartyGrants acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SmartyGrants outage in this window ran 6h 40m, against a mean recovery of 1h 29m. If you depend on SmartyGrants in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.