Solaris Outage History
46 incidents recorded over the last 365 days, 23 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Solaris Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Dec 19, 2026 | Planned Provider Maintenance for Saving AccountsA planned Maintenance from one of our provider has been scheduled on December 19, 2026 , from 08:00 AM to 10:30 AM CET. As a result, certain features related to savings accounts may be temporarily affected. Expected… | 2h 30m | Scheduled |
| Nov 21, 2026 | Planned Provider Maintenance for Saving AccountsA planned Maintenance from one of our provider has been scheduled on November 21, 2026 , from 08:00 AM to 10:30 AM CET. As a result, certain features related to savings accounts may be temporarily affected. Expected… | 2h 30m | Scheduled |
| Oct 31, 2026 | Outage – SEPA Instant TransactionsThe issue affecting outgoing and incoming SEPA Instant transactions has been resolved with our provider, and transaction processing has returned to normal. We apologize for any inconveniences this outage may have… | 17h 41m | Resolved |
| Oct 29, 2026 | Partial Outage – SEPA Instant TransactionsThe issue affecting outgoing and incoming SEPA Instant transactions has been resolved with our provider, and transaction processing has returned to normal. Partner / Customer Impact: Incoming and Outgoing SEPA Instant… | 4h 0m | Resolved |
| Oct 25, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 17, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Sep 27, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 19, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Aug 30, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 15, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Aug 15, 2026 | Outage – SEPA Instant TransactionsThis incident has been resolved. | 74h 48m | Resolved |
| Aug 5, 2026 | ELEVATED ERROR RATES ON MULTIPLE API ENDPOINTSThe issue was fully resolved. We would like to inform you that we have experienced 5XXs API error messages to be returned on multiple API endpoints to our Partners between 18:38 CEST - 19:12 CEST 05.08.2026. In the… | 2h 2m | Resolved |
| Jul 26, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 26, 2026 | Partial Outage – SEPA Instant TransactionsThe issue with outgoing & incoming SEPA Instant transactions was fully resolved. Partner / Customer Impact: Outgoing SEPA Instant Transfers: During the incident, Partners may have experienced delays in the settlement… | 4h 33m | Resolved |
| Jul 18, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jun 28, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 20, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jun 18, 2026 | Service Disruption Notice: Physical Visa Card Production DelayedAll impact phyiscal cards were produced and shipped to couriers. We apologize for any inconveniences this delay may have caused. In case of any questions or concerns, please contact us by sending an email at… | 137h 44m | Resolved |
| Jun 9, 2026 | Partial Outage – SEPA Instant TransactionsThe issue impacting incoming and outgoing SEPA Instant transactions has been fully resolved, and services are operating at normal levels. | 1h 12m | Resolved |
| Jun 2, 2026 | EMERGENCY SEPA INSTANT MAINTENANCEThe scheduled maintenance has been completed. | 30 min | Scheduled |
| May 31, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 24, 2026 | ELEVATED ERROR RATES ON MULTIPLE ACCOUNTS API ENDPOINTSThe incident identified to be impacting multiple API endpoints intermittently between 23:00 CEST and 23:17 CEST on 24.05.2026, resulting in elevated API error rates has been resolved. Services have been monitored in… | 1h 19m | Resolved |
| May 19, 2026 | Partial Outage – SEPA Instant TransactionsThe rejections involve participants Banks connected to RT1. We would like to confirm that, following monitoring, the outage has been resolved. | 3h 23m | Resolved |
| May 19, 2026 | Partial Outage for Multiple Cards API ServicesWe would like to confirm that, following extensive monitoring, the outage has been fully resolved. A partial outage for Multiple cards services have been identified for creating cards and associated card lifecycle… | 4h 1m | Resolved |
| May 16, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 5, 2026 | solarisbank.de | Domain Registrar Outage (.de TLD)We are pleased to confirm that provider issue was resolved by 12:20; Service operating within normal levels. | 9h 43m | Resolved |
| Apr 26, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 18, 2026 | Unplanned Partial Outage For Incoming and Outgoing SEPA Instant TransfersThe issue impacting Incoming & Outgoing SEPA Instant transactions was fully resolved at 05:34 CEST, 19/04/2026 . | 11h 53m | Resolved |
| Apr 14, 2026 | Partial Outage – SEPA Instant TransactionsThe issue with outgoing SEPA Instant transactions was fully resolved at 22:30 CET on 14/04/2026. Solaris can confirm that its internal systems and relevant providers remained fully operational. The transaction… | 16h 16m | Resolved |
| Apr 13, 2026 | Planned Maintenance For BKYC Service ProviderThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 29, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 23, 2026 | PSD2 VENDOR MAINTENANCEThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 12, 2026 | SEPA Instant MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Mar 9, 2026 | Issue with Scheduled Transfers (Character Limit)We have successfully deployed a fix to resolve the issues affecting Scheduled Transfers initiated with the debtor name exceeding the character limit supported by the underlying service.The failures were specifically… | 2h 7m | Resolved |
| Mar 8, 2026 | SCHUFA Provider MaintenanceThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Feb 22, 2026 | PLANNED MAINTENANCE FOR SOLARIS API SERVICESThe scheduled maintenance has been completed. | 1h 59m | Scheduled |
| Feb 21, 2026 | Planned Provider Maintenance for Saving AccountsThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Dec 22, 2025 | Identification Service - IDnow Videoident SDK - Android Upgrade RequiredWe would like to inform you of a recent issue affecting the VideoIdent flow via our service provider IDnow . This is not a service outage but requires a partner action to ensure optimal user experience. Our service… | 0 min | Resolved |
| Dec 5, 2025 | Unplanned Service Disruption - Verification of payeeThis incident has been resolved. | 25 min | Resolved |
| Dec 3, 2025 | Unplanned IDNOW Partial Outage - Identity ServiceThis incident has been resolved. | 2h 10m | Resolved |
| Dec 2, 2025 | Unplanned Outage for Card Transaction ServicesThis incident has been resolved. | 1h 34m | Resolved |
| Nov 21, 2025 | Service Disruption in SANDBOX EnvironmentThe unplanned service disruption affecting our Sandbox environment has been resolved. The systems and services are currently stable and the impact is no longer visible. Our engineering teams have corrected the… | 0 min | Resolved |
| Nov 19, 2025 | Intermittent Errors for Outgoing SEPA Instant TransactionsThis incident has been resolved. | 1h 45m | Resolved |
| Nov 18, 2025 | BKYC Provider Services OutageA fix has been implemented by provider for an outage related to one of our a third-party providers due to the dependency on the provider. The following services which linked to business KYC service are… | 3h 10m | Resolved |
| Nov 17, 2025 | BKYC Provider Services OutageThis incident has been resolved. | 5h 20m | Resolved |
| Nov 10, 2025 | Unplanned Service Disruption - Identity Service ( IDnow )Our monitoring for the provider fix shows that the identification service via IDnow should now be operating within normal levels. A limited number of users were affected, but the identification process should be… | 1h 28m | Resolved |
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How to Read This Solaris Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Solaris acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Solaris outage in this window ran 5d 17h, against a mean recovery of 7h 51m. If you depend on Solaris in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.