Sonos Outage History

36 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Sonos status100.00% uptime history

Every Recorded Sonos Incident

Sonos incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026KKBOX - Temporarily UnavailableKKBOX is now available. If you did not remove this service, please reauthorize it in the Sonos app to resume usage. If you removed the service, it should be available for readding. If the service is still showing…182h 13mResolved
Oct 23, 2026Apple Music - Adding Account on Android Controller Partial OutageThis incident has been resolved.184h 55mResolved
Oct 6, 2026Sonos account - Adding Account FailureThis incident has been resolved.44 minResolved
Sep 27, 2026Apple Music - Adding Account IssuesA fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.600h 53mResolved
Sep 27, 2026Spotify - Adding Account IssueThis incident has been resolved.52h 33mResolved
Sep 25, 2026Alexa Setup OutageThis incident has been resolved.1h 24mResolved
Sep 15, 2026Alexa Voice Control - Add Account - Partial failureThe incident has been resolved. Thank you for your patience.23h 45mResolved
Aug 21, 2026Storytel - Browse IssuesThis incident has been resolved.4h 22mResolved
Aug 15, 2026Pandora - Playback IssuesThis incident has been resolved.1h 5mResolved
Aug 13, 2026Deezer - Adding Account IssueThis incident has been resolved.15h 8mResolved
Aug 12, 2026Amazon Music - Planned MaintenanceThis incident has been resolved.19h 27mResolved
Aug 12, 2026Amazon Music - Planned MaintenanceThis incident has been resolved.2h 9mResolved
Aug 3, 2026Pandora - Playback Failure - Partial Playback FailuresThis incident has been resolved.5h 6mResolved
Aug 3, 2026Spotify - Playback issuesThis incident has been resolved.1h 38mResolved
Jul 30, 2026Pandora - Adding Account IssueThis incident has been resolved.4h 59mResolved
Jul 17, 2026Spotify - Browse IssuesThis incident has been resolved.18 minResolved
Jul 14, 2026Spotify - Browse failureThis incident has been resolved.6h 11mResolved
May 29, 2026Apple Music - Browse IssuesThis incident has been resolved.2h 32mResolved
May 28, 2026CBC Radio & Music - Browse Failure - Full browse failureThis incident has been resolved.1h 32mResolved
May 26, 2026Alexa - voice control unresponsiveThis incident has been resolved.12h 17mResolved
May 22, 2026Sonos App - Unavailable in iOS/MAC App StoresThis incident has been resolved.4h 0mResolved
May 12, 2026Spotify - Browse IssuesThis incident has been resolved.4h 32mResolved
Apr 28, 2026Sonos Backgrounds - Unable to start playbackThis incident has been resolved.17 minResolved
Apr 23, 2026Gaana - Adding Account IssueThis incident has been resolved.6h 31mResolved
Apr 16, 2026Sveriges Radio - Playback issuesThis incident has been resolved.11h 24mResolved
Apr 2, 2026Deezer- Adding Account IssueThis incident has been resolved.7h 55mResolved
Mar 24, 2026FIT Radio Workout Music - Playback issuesThis incident has been resolved.20h 55mResolved
Jan 31, 2026Alexa Voice Control: unable to add Alexa accountThis incident has been resolved.23h 22mResolved
Jan 28, 2026Alexa Voice Control - Functionality Issue/DelaysThis incident has been resolved.2h 2mResolved
Jan 15, 2026Amazon Alexa - Functionality IssueThis incident has been resolved.1h 27mResolved
Jan 13, 2026Google Assistant - Functionality IssueThis incident has been resolved.34 minResolved
Dec 16, 2025Spotify - Playback IssuesThis incident has been resolved.1h 27mResolved
Dec 4, 2025Napster Browse IssuesThis incident has been resolved.21h 3mResolved
Nov 17, 2025Pocket Casts - Adding Account IssueThis incident has been resolved.23h 26mResolved
Nov 14, 2025Alexa AWS October 20 OutageThis incident has been resolved.503h 41mResolved
Nov 12, 2025Sonos Services - You may experience issues when adding, initiating playback, or authenticating music servicesThis incident has been resolved.3h 8mResolved

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How to Read This Sonos Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sonos acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Sonos outage in this window ran 25d, against a mean recovery of 2d. If you depend on Sonos in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.