SparkPost Outage History
41 incidents recorded over the last 365 days, 37 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SparkPost Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 19, 2026 | Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)This incident has been resolved. | 1h 5m | Resolved |
| Jul 24, 2026 | Partial Outage and Delivery Issues in US-West-2 RegionThis incident has been resolved. | 7h 29m | Resolved |
| Jun 29, 2026 | There is a delay effecting some mail sending in EU.This incident has been resolved. | 48 min | Resolved |
| May 12, 2026 | Issue with updating payment informationThis incident has been resolved. | 49 min | Resolved |
| May 11, 2026 | Elevated 5xx Suppression List API error rates and latency for some SparkPost customers (US hosted only)This incident has been resolved. | 1h 7m | Resolved |
| May 9, 2026 | Delayed delivery for some messages in EUThis incident has been resolved. | 38 min | Resolved |
| May 7, 2026 | Intermittent email injection failures affecting a small subset of customers in EuropeThis incident has been resolved. | 26h 0m | Resolved |
| Apr 5, 2026 | Increased bounce or delay rate for Apple domainsDelivery rates to Apple domains have returned to normal with no further elevated delays or bounces. We will perform any necessary post-incident cleanup of suppression lists to ensure no recipients were incorrectly… | 1h 58m | Resolved |
| Mar 16, 2026 | Router Maintenance in EU Data CenterThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Mar 12, 2026 | Email delivery in US region affectedThis incident has been resolved. | 4h 33m | Resolved |
| Mar 5, 2026 | Outbound message delivery is delayed/slow for some SparkPost customers (US and EU regions)This incident has been resolved. | 32 min | Resolved |
| Feb 26, 2026 | Microsoft Mail Delivery Delays and Temporary RejectionsMicrosoft has confirmed that they made additional changes the night of Thursday, Feb 26th that should have remediated most IP rate limiting and rejection issues. If you are still seeing impacts, please reach out via… | 23h 42m | Resolved |
| Feb 24, 2026 | Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)This incident has been resolved. | 34 min | Resolved |
| Feb 24, 2026 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 3h 15m | Resolved |
| Feb 20, 2026 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 26 min | Resolved |
| Feb 18, 2026 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 2h 15m | Resolved |
| Jan 27, 2026 | SSO Login Failures Due to reCAPTCHA Configuration IssueThis incident has been resolved. | 211h 42m | Resolved |
| Jan 15, 2026 | Delays in sending emails to Microsoft domainsWe continue to receive sporadic reports of outages at Microsoft, as well as delayed mail sending to Microsoft and their related properties. But have seen recovery for most senders. If you are experiencing delays or IP… | 293h 26m | Resolved |
| Jan 14, 2026 | Delays in sending emails to yahoo.com domain in EU and US regionsWe've experienced processing delays of up to 1h30min for sending emails to yahoo.com domain in the EU and US regions. | -207 min | Resolved |
| Dec 11, 2025 | Delay in event processing.This incident has been resolved. | 3h 51m | Resolved |
| Dec 11, 2025 | Longer than expected delaysThis incident has been resolved. | 1h 59m | Resolved |
| Dec 10, 2025 | Data processing delaysThis incident has been resolved. | 3h 10m | Resolved |
| Dec 10, 2025 | Increased error rates and latency from our APIsThis incident has been resolved. | 2h 29m | Resolved |
| Dec 8, 2025 | Data Process is delayed for Sparkpost US - EUThis incident has been resolved. | 3h 8m | Resolved |
| Dec 5, 2025 | Data processing delays for SparkPost customers - US and EU regionsThe incident has been resolved. | 3h 6m | Resolved |
| Nov 28, 2025 | Yahoo Mail Sending DelaysThis incident has been resolved. | 37 min | Resolved |
| Nov 27, 2025 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)We have seen fully recovery from this delay event. A postmortem will be posted shortly detailing the root cause and steps we have taken to prevent a reoccurrence. | 1h 1m | Resolved |
| Nov 27, 2025 | Emergency SparkPost Templates API Database MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 27, 2025 | High response times on the APIThis incident was resolved. | 1h 37m | Resolved |
| Nov 25, 2025 | Scheduled Database Maintenance US - Prep for Black Friday & Cyber MondayThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 24, 2025 | Scheduled Database Maintenance EU - Prep for Black Friday & Cyber MondayThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 21, 2025 | Intermittent email api failures impacting EU customersThis incident has been resolved. | 1h 22m | Resolved |
| Nov 20, 2025 | Webhook delays for some SparkPost customers (US hosted only)This issue has been resolved. We apologize for any inconvenience it may have cause. | 2h 27m | Resolved |
| Nov 11, 2025 | SMTP message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident impacted a limited batch of messages injected via SMTP API. We have quarantined the impacted the node and working on delivering the messages and isolating the root cause. The SMTP API is full operational | 1h 35m | Resolved |
| Nov 10, 2025 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 1h 3m | Resolved |
| Nov 4, 2025 | Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 3 min | Resolved |
| Oct 28, 2025 | Outbound message delivery is slightly delayed/slow for some SparkPost customers (US hosted only)This incident has been resolved. | 1h 53m | Resolved |
| Oct 20, 2025 | Transmissions API - Elevated error rate in US regionThis incident has been resolved. | 1h 13m | Resolved |
| Oct 13, 2025 | Captcha error for login with passwordThis incident has been resolved. | 3h 14m | Resolved |
| Sep 24, 2025 | Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)This incident has been resolved. | 1h 46m | Resolved |
| Sep 12, 2025 | Data processing delaysThis incident has been resolved. | 6h 41m | Resolved |
How to Read This SparkPost Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SparkPost acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SparkPost outage in this window ran 12d 5h, against a mean recovery of 15h 46m. If you depend on SparkPost in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.