Speechmatics Outage History

33 incidents recorded over the last 365 days, 24 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Speechmatics status99.98% uptime history

Every Recorded Speechmatics Incident

Speechmatics incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026RT SaaS USA - Session concurrency values maintenanceMaintenance was successfully completed at 08:11 UTC on 4th November 2026. Some customers may still experience usage values lower than true concurrency until 6th November 2026 08:00 UTC.48h 0mScheduled
Nov 2, 2026RT SaaS EU - Session concurrency values maintenanceMaintenance was successfully completed at 20:11 UTC on 2nd November 2026. Some customers may still experience usage values lower than true concurrency until 4th November 2026 20:00 UTC.48h 0mScheduled
Sep 10, 2026RT SaaS USA - SSL connection errorsThis incident has been resolved.2h 4mResolved
Sep 4, 2026RT SaaS - Users experiencing 4003 errorsThis incident has been resolved.37 minResolved
Aug 30, 2026Batch SaaS - EU2 Database Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 30, 2026Batch SaaS - EU1 Database Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 29, 2026Batch SaaS - US2 Database Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 29, 2026Batch SaaS - US1 Database Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Batch SaaS - AU Database Server MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 19, 2026Batch SaaS EU1/US1/US2 - Degraded performanceWe have identified an issue that caused a subset of customer jobs to fail or process more slowly in Batch SaaS EU1, US1 and US2 between 15:38 to 16:34 BST. This issue has been resolved and we have restored the service…-51 minResolved
Aug 18, 2026Portal Database maintenanceThe scheduled database maintenance has been completed.30 minScheduled
Aug 10, 2026Batch SaaS AU - Partial DegradationWe identified an issue that caused degraded performance in our Batch SaaS AU region between 14:00 - 16:00 UTC. Customers may see delays processing some of the jobs. Our team has restored service to normal performance…-93 minResolved
Aug 3, 2026Management Platform - Service credits applied incorrectlyWe have fixed the problem and issued refunds to the affected customers. Please email support if you still believe you are having issues. Once again, we're sorry for any inconvenience caused by this issue.6h 9mResolved
Jul 30, 2026Realtime SaaS US - Degraded performanceWe identified a subset of customer session failures in our Realtime SaaS - US region between 15:15 to 15:35 UTC. Our team has restored the service to normal performance levels. We apologise for any inconvenience.0 minResolved
Jul 16, 2026portal.speechmatics.com - OutageThis incident has been resolved.2h 15mResolved
May 18, 2026Batch SaaS US2 - Slow processing of jobs due to degraded fetch serviceFrom 03:00 UTC to 10:30 UTC, processing times for a subset of jobs increased due to degraded performance in the fetch service affecting jobs submitted with the fetch_data configuration. We identified the root cause of…0 minResolved
May 15, 2026portal.speechmatics.com - OutagePortal access has been restored.1h 22mResolved
May 1, 2026Slow processing of jobs in Batch SaaS US1 endpointThis incident has been resolved.1h 35mResolved
Apr 24, 2026Investigating - Degraded performanceThis incident has been resolved.17h 50mResolved
Apr 21, 2026Investigating - Degraded performanceAfter monitoring this incident, we can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here…5h 13mResolved
Apr 17, 2026Investigating - Degraded performance in Batch SaaS Australia regionThis incident has been resolved.1h 4mResolved
Apr 10, 2026Degraded service in billing reportingThis incident has been resolved.141h 15mResolved
Apr 7, 2026Slow processing of jobs in Batch SaaS EU2 endpointThis incident has been resolved.4h 42mResolved
Feb 11, 2026Transient Capacity Constraint - Realtime SaaS USAThis incident has been resolved.2h 3mResolved
Feb 2, 2026Slow processing of jobs in Batch SaaS US1 endpointThis incident has been resolved.1h 16mResolved
Jan 27, 2026Billing page unavailableThis incident has been resolved.43h 28mResolved
Jan 7, 2026Batch SaaS US1 - API call slowness and failuresThis incident has been resolved.2h 49mResolved
Jan 6, 2026Batch SaaS US1 - API call failuresThis incident has been resolved.2h 46mResolved
Dec 11, 2025Increased connect time to Realtime SaaS - USThis incident has been resolved.2h 9mResolved
Dec 8, 2025portal.speechmatics.comThis incident has been resolved.2h 20mResolved
Dec 8, 2025Portal releaseThe scheduled maintenance has been completed. You may need to reset your password when logging in for the first time after the update - select “Forgot your password?” on the sign-in page and follow the required steps.30 minScheduled
Nov 25, 2025Usage Reporting (usage.speechmatics.com) - Partial outageWe have identified an issue connecting to usage reporting (usage.speechmatics.com) between 15:10 UTC to 15:15 UTC. Mitigations have been applied since then to fix the problem and service has been restored to normal…-1 minResolved
Nov 19, 2025Increased job processing times in batch USAThis incident has been resolved.2h 48mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Speechmatics incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Speechmatics Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Speechmatics acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Speechmatics outage in this window ran 5d 21h, against a mean recovery of 11h 32m. If you depend on Speechmatics in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.