SPS Commerce Outage History
16 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SPS Commerce Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 18, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 12, 2026 | Fulfillment is UnavailableThis incident has been resolved. | 2h 4m | Resolved |
| Sep 13, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 18, 2026 | AS2 CommunicationsThis incident has been resolved. | 6 min | Resolved |
| Aug 16, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 25, 2026 | Document Processing DelayThis incident has been resolved. | 8 min | Resolved |
| Jul 19, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 6, 2026 | Document Processing DelayThis incident has been resolved. | 4h 8m | Resolved |
| Jul 6, 2026 | Document Processing Delay for Web customersThis incident has been resolved. | 50 min | Resolved |
| Jun 18, 2026 | Document Processing DelayThis incident has been resolved. | 1h 22m | Resolved |
| Jun 14, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| May 17, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 19, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Apr 10, 2026 | NetSuite Integrations - InvestigatingThis incident has been resolved. | 1h 29m | Resolved |
| Mar 8, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Feb 20, 2026 | Document ProcessingThis incident has been resolved. | 1h 42m | Resolved |
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How to Read This SPS Commerce Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SPS Commerce acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SPS Commerce outage in this window ran 6h, against a mean recovery of 3h 44m. If you depend on SPS Commerce in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.