SPS Commerce Outage History

16 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded SPS Commerce Incident

SPS Commerce incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Oct 12, 2026Fulfillment is UnavailableThis incident has been resolved.2h 4mResolved
Sep 13, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Aug 18, 2026AS2 CommunicationsThis incident has been resolved.6 minResolved
Aug 16, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 25, 2026Document Processing DelayThis incident has been resolved.8 minResolved
Jul 19, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 6, 2026Document Processing DelayThis incident has been resolved.4h 8mResolved
Jul 6, 2026Document Processing Delay for Web customersThis incident has been resolved.50 minResolved
Jun 18, 2026Document Processing DelayThis incident has been resolved.1h 22mResolved
Jun 14, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
May 17, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Apr 19, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Apr 10, 2026NetSuite Integrations - InvestigatingThis incident has been resolved.1h 29mResolved
Mar 8, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Feb 20, 2026Document ProcessingThis incident has been resolved.1h 42mResolved

Hear about the next one while it is open

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How to Read This SPS Commerce Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SPS Commerce acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SPS Commerce outage in this window ran 6h, against a mean recovery of 3h 44m. If you depend on SPS Commerce in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.