Squarespace Outage History
37 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Squarespace Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Acuity Scheduling: Emergency MaintenanceVerification is currently underway for the maintenance items. | 5h 0m | Scheduled |
| Oct 21, 2026 | Acuity Scheduling / Service temporarily unavailableAcuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time. | -491 min | Resolved |
| Sep 28, 2026 | Squarespace loading and editing IssuesThis incident has been resolved. | 48 min | Resolved |
| Sep 18, 2026 | Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 updateAccess to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix. | 94h 49m | Resolved |
| Sep 10, 2026 | Acuity Scheduling: scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Sep 9, 2026 | Acuity Scheduling / Client Scheduling Page showing "SORRY" errorSome customers are seeing a "SORRY" page when accessing their Client Scheduling Page. | -1438 min | Resolved |
| Aug 20, 2026 | Acuity Scheduling - Unable to Connect to MetaAfter reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact… | 17h 43m | Resolved |
| Aug 20, 2026 | Acuity Scheduling / Delayed Google calendar syncThe issue has been resolved. | 2h 3m | Resolved |
| Aug 12, 2026 | Acuity Scheduling Service DisruptionThis incident has been resolved. | 16 min | Resolved |
| Jul 29, 2026 | Connectivity IssuesThis incident has been resolved. | 1h 27m | Resolved |
| Jun 4, 2026 | Acuity Scheduling Elevated ErrorsThis incident has been resolved. | 31 min | Resolved |
| May 20, 2026 | Connectivity IssuesThis incident has been resolved. | 29 min | Resolved |
| May 19, 2026 | Acuity Scheduling Service DisruptionThis incident has been resolved. | 29 min | Resolved |
| Apr 28, 2026 | Unable to create new sites and purchase or modify non-website subscriptionsThis incident has been resolved. | 1h 30m | Resolved |
| Apr 27, 2026 | Website subscriptions are not activatedThis incident has been resolved. | 35 min | Resolved |
| Apr 27, 2026 | Site Loading and Editing IssuesThis incident has been resolved. | 6h 10m | Resolved |
| Apr 21, 2026 | New Payment Methods Cannot Be SavedThis incident has been resolved. | 1h 20m | Resolved |
| Apr 16, 2026 | Checkout temporarily unavailableThe maintenance is complete and checkout is now available. Thankyou for your patience. | 23 min | Resolved |
| Apr 9, 2026 | Customers will see delays with domain transfers.This incident has been resolved. | 1h 20m | Resolved |
| Apr 2, 2026 | Connectivity issuesThis incident has been resolved. | 18 min | Resolved |
| Mar 31, 2026 | Connectivity issuesOn Tuesday, March 31st, 2026, many Squarespace websites experienced unavailability for an aggregate of 53 minutes, between 4:43 PM and 5:36 PM EDT. During this incident, we failed to serve approximately 28% of customer… | 55 min | Resolved |
| Mar 31, 2026 | Acuity Scheduling - Clients of businesses may not be able to update card...Acuity Scheduling is now fully operational. | 56 min | Resolved |
| Mar 18, 2026 | Site Loading IssuesThis incident has been resolved. | 1h 18m | Resolved |
| Mar 10, 2026 | Issues with Domain Registration & BillingThis incident has been resolved. | 2h 21m | Resolved |
| Mar 6, 2026 | Customers will see errors with domain transfersThis incident has been resolved. | 43 min | Resolved |
| Mar 1, 2026 | Connectivity IssuesThis incident has been resolved. | 2h 9m | Resolved |
| Feb 11, 2026 | Customers unable to create new trial sitesThis incident has been resolved. | 1h 41m | Resolved |
| Feb 11, 2026 | Acuity Scheduling / Webhook delivery delayThe issue with delayed webhook delivery has been resolved. | 1h 49m | Resolved |
| Feb 3, 2026 | Issues with editing some Squarespace 7.0 sitesThis incident has been resolved. | 2h 27m | Resolved |
| Jan 28, 2026 | Collection Page IssuesThis incident has been resolved. | 55 min | Resolved |
| Jan 24, 2026 | Login verification emails delayedThis incident has been resolved. | 3h 24m | Resolved |
| Jan 12, 2026 | Connectivity issues - 503 errorsThis incident has been resolved. | 22 min | Resolved |
| Dec 22, 2025 | Domain RegistrationsThis incident has been resolved. | 1h 45m | Resolved |
| Dec 16, 2025 | Non-English Template Front SitesThis incident has been resolved. | 3h 57m | Resolved |
| Dec 9, 2025 | Related products not loading on product detail pagesThis incident has been resolved. | 1h 30m | Resolved |
| Dec 8, 2025 | 3D Secure purchase attempts for subscriptions are failingThis incident has been resolved. | 1h 20m | Resolved |
| Nov 20, 2025 | Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling PageThis incident has been resolved. | 14 min | Resolved |
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How to Read This Squarespace Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Squarespace acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Squarespace outage in this window ran 3d 22h, against a mean recovery of 4h 41m. If you depend on Squarespace in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.