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Is StarRez Down?

SaaSLive status, outages, and incident history

No. StarRez is up right now.

Every monitored StarRez system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Official StarRez status page
How we know: the official StarRez status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

StarRez Status Summary

As of 18:18 UTC on 14 November 2026, StarRez is operational. PulsAPI checked StarRez's official status page and found 32 of 32 components operational, with no active incidents. The latest incident, "Service Disruption - Global - StarRez MFA for Microsoft 365 (Outlook) Customers", was on Nov 12, 2026 and lasted 34h 55m.

Cite as: PulsAPI, “StarRez status”, checked 14 November 2026, 18:18 UTC. https://www.pulsapi.com/services/starrez

StarRez Component Status

The main StarRez systems on this page. All 32 are operational right now.

32operational
Ancillary Services » Self-Service Portal
Operational
Ancillary Services » StarCare Online
Operational
College Pads » Integrations
Operational

29 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking College Pads » Partner Sites, College Pads » Single Sign On Service, Iris Cloud » Iris Conference, Iris Cloud » Iris Registration, Mercury Cloud » EMEA, Mercury Cloud » North America, StarRez Core Functionality » Email Sending, StarRez Core Functionality » StarRez Cloud Payment Service, StarRez Regions » Australia East, StarRez Regions » Australia Southeast, StarRez Regions » Canada Central, StarRez Regions » Canada East, and 17 more.

See all of them free

Component statuses may change independently during partial outages.

Recent StarRez Outages & Incidents

Incident history from the official StarRez status page, including resolution updates.

Service Disruption - Global - StarRez MFA for Microsoft 365 (Outlook) CustomersResolved Nov 12, 2026 · 34h 55mResolved

This incident has been resolved. --- [2026-11-13T23:54:19.451Z] (monitoring) Microsoft are reporting that they're seeing sustained recovery of services and have moved into an extended monitoring period whilst backlogs are being processed. Engineers will continue to monitor the situation and provide updates as warranted. For support regarding this matter, please contact StarCare and the team will be able to assist further. Apologies for any inconvenience, StarRez Team --- [2026-11-13T14:03:59.461Z] (identified) Microsoft is reporting improvements in service availability. Some users may still experience intermittent access issues or delayed email delivery as recovery continues. StarRez Engineers will continue to monitor the situation and provide updates as warranted. For support regarding this matter, please contact StarCare and the team will be able to assist further. --- [2026-11-13T05:21:04.641Z] (identified) We are seeing Microsoft is continuing its efforts to restore their services, however there is no indication on when this restoration may occur. StarRez Engineers will continue to monitor the situation and provide updates as warranted. For support regarding this matter, please contact StarCare and the team will be able to assist further. --- [2026-11-13T00:46:31.352Z] (identified) Microsoft are continuing to work through this outage with updates available here https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect Engineers will continue to monitor the situation and provide updates as they come about. For support regarding this matter, please contact StarCare and the team will be able to assist further. Apologies for any inconvenience, StarRez Team --- [2026-11-12T22:04:40.033Z] (identified) StarRez is aware that the ongoing Microsoft 365 (Outlook) outage may be impacting customers ability to receive MFA codes, StarRez is monitoring the situation closely and will provide updates as information becomes available. For support regarding this matter, please contact StarCare and the team will be able to assist further. Apologies for any inconvenience, StarRez Team

Service Distruption - IrisResolved Nov 10, 2026 · 2h 53mResolved

This incident has been resolved. --- [2026-11-10T12:54:22.153Z] (monitoring) We have deployed a new SSL certificate, and Iris services are recovering. Engineers are monitoring the services to confirm they remain stable. The next update is due within 60 minutes, or as warranted by changes in events. --- [2026-11-10T12:47:06.049Z] (identified) Iris customers are experiencing a service disruption. The cause is an expired SSL certificate. Engineers have identified the issue and are replacing the certificate across Iris services. The next update is due within 60 minutes, or as warranted by changes in events. --- [2026-11-10T12:08:55.075Z] (investigating) Iris customers are experiencing a service disruption caused by an issue with SSL certificates. Engineers are actively working to remediate the issue. The next update is due within 60 minutes, or as warranted by changes in events.

Service Disruption - West Central USResolved Nov 5, 2026 · 2h 18mResolved

This incident has been resolved. --- [2026-11-05T20:37:40.743Z] (monitoring) A fix has been implemented, and we are seeing stability return to the region. StarRez Engineers will monitor closely to confirm a return to normal operation Next update as warranted by a change of events. Apologies for any inconvenience, StarRez Team --- [2026-11-05T20:23:26.229Z] (identified) The issue has been identified and StarRez Engineers are actively working on a mitigation for the issue. Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team --- [2026-11-05T19:44:13.639Z] (investigating) Customers in West Central US are currently experiencing a service disruption -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team

StarRez Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a StarRez incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% average · 3 days with incidentsNov 14

Live StarRez Outage Reports

Problems reported by engineers using StarRez. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No StarRez problems reported yet.

Something wrong with StarRez on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About StarRez

StarRez posts its status at status.starrezcloud.io. The page covers 32 components, among them Self-Service Portal, StarCare Online and Integrations. Past incidents and uptime for StarRez stay on this page, which helps when you want to know how often it has trouble.

StarRez Status FAQ

Is StarRez down right now?

The verdict at the top of this page comes from the latest poll of the official StarRez status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if StarRez is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until StarRez recovers.

How do I check StarRez uptime history?

PulsAPI tracks StarRez uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever StarRez changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect StarRez outages?

PulsAPI reads the official StarRez status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual StarRez components?

Yes. PulsAPI monitors 32 individual StarRez components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when StarRez goes down?

Yes. Create a free account and subscribe to StarRez: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with StarRez to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot StarRez problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor StarRez?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so StarRez plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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