Stax Payments Outage History

19 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Stax Payments status100.00% uptime history

Every Recorded Stax Payments Incident

Stax Payments incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Intermittent Processing Issues - TSYSThis incident has been resolved.43 minResolved
Oct 27, 2026Potential Funding DelayThis incident has been resolved.50h 27mResolved
Oct 20, 2026Funding Delay October 20, 2026This incident has been resolved.14h 40mResolved
Oct 7, 2026ACH Processing DisruptionAn issue occurred involving an internal server that temporarily impacted the processing of certain ACH transactions. Our technical teams have resolved the issue, and platform functionality is operating normally.-1091 minResolved
Sep 28, 2026Payment Link ErrorsThis incident has been resolved.48 minResolved
Sep 19, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.50h 0mScheduled
Jul 24, 2026Processing ErrorsBetween 12:34 PM EDT - 2:08 PM EDT, certain users may have experienced an error message when attempting to process payments via an invoice or website payment. A fix has been implemented and we are monitoring the…0 minResolved
Jun 30, 2026Intermittent Reporting ErrorsThis incident has been resolved.1h 38mResolved
May 15, 2026System MaintenanceThe scheduled maintenance has been completed.72h 0mScheduled
May 3, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.24h 0mScheduled
Apr 29, 2026Processing ErrorsThis incident has been resolved.3h 40mResolved
Apr 16, 2026System Stability IssuesThis incident has been resolved.21h 8mResolved
Mar 10, 2026System Stability IssuesThis incident has been resolved.14h 0mResolved
Mar 10, 2026Fee StatementsThis incident has been resolved.22h 40mResolved
Mar 3, 2026Funding DelayThis incident is now resolved.25h 54mResolved
Jan 23, 2026Gateway OutageThe third-party vendor outage with NMI has been resolved, and we are happy to confirm that services are operating normally.7 minResolved
Dec 12, 2025Outbound SMS DegradationThis incident has been resolved.4h 28mResolved
Nov 18, 2025Stax Pay and Stax Connect Service IssueThis incident has been resolved.4h 5mResolved
Nov 5, 2025Payment Service DisruptionThis incident has been resolved.3h 14mResolved

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How to Read This Stax Payments Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Stax Payments acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Stax Payments outage in this window ran 3d, against a mean recovery of 17h 25m. If you depend on Stax Payments in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.