Is Stensul Down?

Resolved — Stensul service fully restored Stensul service has been fully restored, and we've confirmed the platform is operating normally following the deployment of the PHP security patches. We appreciate your patience and understanding during this interruption. If you experience any issues, please contact Stensul Support at help@stensul.com. --- [2026-10-21T16:11:36.589-04:00] (monitoring) Stensul is fully available. We have implemented the PHP security updates and verified that they address the vulnerabilities. Our preliminary investigation has found no indication that Stensul services or data were compromised. You can read the official PHP announcements for more information: https://www.php.net/archive/2026.php We are monitoring closely. If you experience any issues, please contact Stensul Support at help@stensul.com. Next update: By 5:00 p.m. ET, or sooner if there are significant developments. --- [2026-10-21T14:33:10.986-04:00] (identified) The Stensul service remains temporarily unavailable as a precaution. We've made further progress implementing the PHP security updates and are continuing our final testing and validation to ensure the platform is operating securely and reliably before restoring service. For immediate assistance, please contact Stensul Support at help@stensul.com. Next update: By 3:30 p.m. ET, or sooner if there are significant developments. --- [2026-10-21T13:36:35.541-04:00] (identified) Final testing of the security patch The Stensul service remains temporarily unavailable as a precaution. We've made significant progress implementing the PHP security updates and are now completing the final round of testing and validation to ensure the platform is operating securely and reliably before restoring service. For immediate assistance, please contact Stensul Support at help@stensul.com. Next update: By 2:30 p.m. ET, or sooner if there are significant developments. --- [2026-10-21T12:51:20.199-04:00] (identified) The Stensul service remains temporarily unavailable as a precaution. Our engineering team continues to work on validating and deploying the security patches for the PHP2Shell vulnerabilities. We are working to restore service as quickly as possible and appreciate your continued patience. For immediate assistance, please contact Stensul Support at help@stensul.com. Next update: By 1:30 p.m. ET, or sooner if there are significant developments. --- [2026-10-21T11:50:18.243-04:00] (identified) The Stensul service remains temporarily unavailable as a precaution. Please disregard the earlier notification that maintenance was completed. Service has not yet been restored. We are continuing to validate and deploy the patches for the PHP2Shell security vulnerabilities. You can read the official PHP announcements here: https://www.php.net/archive/2026.php For immediate assistance, please contact Stensul Support at help@stensul.com Next update: By 12:30 p.m. ET, or sooner if there are significant developments. Previous updates: https://status.stensul.com/incidents/p8pk5fk3r0f4

This incident has been resolved. --- [2026-10-01T13:21:46.428-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-01T13:17:40.749-04:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-10-01T13:07:16.329-04:00] (investigating) We're experiencing an elevated level of errors and are currently looking into the issue. We apologize for the inconvenience and will share an update once we have more information.