Stripo Outage History

59 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Stripo status100.00% uptime history

Every Recorded Stripo Incident

Stripo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 8, 2026Stripo Plugin is down**SUMMARY** On 8 October 2026, between 22:20 and 23:18 UTC, the Stripo Plugin was unavailable: the editor did not load or respond. The outage lasted 58 minutes. No customer data was lost, and other Stripo products were…-14 minResolved
Oct 4, 2026Partial Outage in work of Proxy Server (plugin)This incident has been resolved.0 minResolved
Oct 4, 2026Partial Outage in work of Documents Service (plugin)This incident has been resolved.0 minResolved
Oct 4, 2026Partial Outage in work of Modules Service (plugin)This incident has been resolved.1 minResolved
Sep 18, 2026Issues with image and document uploads in Stripo Plugin**Root cause** The incident was caused by an issue during a planned rotation of the access key used for the primary image storage service. The new key was not correctly propagated to one of the services responsible…1h 15mResolved
Sep 16, 2026Degraded performance in the Stripo Web EditorThis incident has been resolved.1h 33mResolved
Sep 9, 2026Partial Outage in work of Modules Service (plugin)This incident has been resolved.0 minResolved
Sep 9, 2026Partial Outage in work of Modules Service (plugin)This incident has been resolved.1 minResolved
Sep 9, 2026Partial Outage in work of Modules Service (plugin)This incident has been resolved.0 minResolved
Sep 6, 2026Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo APIThe scheduled maintenance has been completed.2h 0mScheduled
Sep 6, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.1 minResolved
Aug 5, 2026Degraded performance in Plugin API Gateway affecting plugin initializationAt 13:45 UTC the AWS host running the database and cache for our plugin environment failed. Auto-recovery restarted it by 14:00 UTC, but the cache service and several microservices required manual restarts. Full…1h 6mResolved
Jul 31, 2026Degraded performance: login failures and slow loading of emails and account dataThe permanent fix has been deployed to all production clusters and all systems are operating normally. During the incident (July 30, 22:48 UTC – July 31, ~04:30 UTC, with residual slowness until ~08:49 UTC), some users…4h 19mResolved
Jul 28, 2026Stripo Plugin failed to loadOn July 28, between approximately 1:28 PM and 1:58 PM (UTC), the Stripo Plugin failed to initialize for embedded integrations. The issue was caused by degraded performance of an internal statistics service, which slowed…0 minResolved
Jul 25, 2026Partial Outage in work of Documents Service (plugin)This incident has been resolved.1 minResolved
Jul 24, 2026Co-editing in the plugin editor temporarily unavailableOn July 24 between 09:20 and 09:50 UTC, real-time co-editing in the plugin editor was temporarily unavailable. During a scheduled release, a database schema update took longer than expected and briefly overloaded the…0 minResolved
Jul 23, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.22 minResolved
Jul 16, 2026Stripo Security Incident<small>Incident period: 6–18 July 2026 · Published: 21 July 2026</small> <h1>Final Incident Report — Unauthorized access to stored integration credentials</h1> <h3>Summary</h3> Between 6 and 18 July 2026, an…125h 22mResolved
Jul 7, 2026Partial Outage in work of Documents Service (plugin)This incident has been resolved.0 minResolved
Jul 1, 2026Partial Outage in work of PDF Creation ServiceThis incident has been resolved.0 minResolved
Jun 18, 2026Partial Outage in work of Testing ServiceThis incident has been resolved.0 minResolved
May 28, 2026Partial Outage in work of Stripo Public APIThis incident has been resolved.0 minResolved
May 3, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.1 minResolved
May 3, 2026Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo APIThe scheduled maintenance has been completed.2h 0mScheduled
Apr 28, 2026Partial Outage in work of Documents ServiceThis incident has been resolved.1 minResolved
Apr 26, 2026Partial Outage in work of Stripo Account UI partThis incident has been resolved.0 minResolved
Apr 22, 2026Degraded performance in Plugin API Gateway affecting plugin initializationThis incident has been resolved.18 minResolved
Apr 21, 2026Degraded performance in Plugin API Gateway affecting plugin initializationThe issue with increased response times in the Plugin API Gateway has been resolved, and plugin initialization is now operating normally. Root cause: During a scheduled AWS infrastructure update to apply patches, which…21 minResolved
Apr 8, 2026Brief Service Degradation Due to AWS EKS Networking IssueOn April 8 between 09:51 UTC and 09:54 UTC, we experienced a short service degradation affecting both the Stripo application and plugin. The issue was caused by a malfunction in the AWS EKS networking stack (Amazon VPC…0 minResolved
Mar 29, 2026Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo APIThe scheduled maintenance has been completed.2h 0mScheduled
Mar 29, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.1 minResolved
Mar 17, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.0 minResolved
Feb 26, 2026Partial Outage in work of Documents ServiceThis incident has been resolved.0 minResolved
Feb 19, 2026Partial Outage in work of PDF Creation ServiceThis incident has been resolved.0 minResolved
Feb 19, 2026Partial Outage in work of Stripo Public APIThis incident has been resolved.0 minResolved
Feb 19, 2026Partial Outage in work of Image Stock ServiceThis incident has been resolved.0 minResolved
Feb 19, 2026Partial Outage in work of Countdown Timer ServiceThis incident has been resolved.1 minResolved
Feb 19, 2026Partial Outage in work of Countdown Timer ServiceThis incident has been resolved.0 minResolved
Feb 19, 2026Partial Outage in work of AMP Validation ServiceThis incident has been resolved.0 minResolved
Feb 1, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.1 minResolved
Feb 1, 2026Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo APIThe scheduled maintenance has been completed.1h 0mScheduled
Jan 22, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.0 minResolved
Jan 7, 2026Partial Outage in work of AMP Validation Service (plugin)This incident has been resolved.0 minResolved
Jan 6, 2026Partial Outage in work of Stripo Account Backend partThis incident has been resolved.0 minResolved
Dec 10, 2025Partial Outage in work of Stripo Public APIThis incident has been resolved.0 minResolved
Dec 10, 2025Partial Outage in work of Documents ServiceThis incident has been resolved.1 minResolved
Dec 9, 2025Image Hosting Outage on stripocdn.emailThe root cause has been identified and fully resolved. The outage was triggered by an incorrect configuration entry in the server’s filesystem settings, which prevented the system from starting properly after an…9h 16mResolved
Dec 7, 2025Partial Outage in work of Stripo Account Backend partThis incident has been resolved.2 minResolved
Dec 7, 2025Scheduled Maintenance Notification for Stripo Plugin, Stripo Editor and Stripo APIThe scheduled maintenance has been completed.1h 0mScheduled
Dec 2, 2025Partial Outage in work of Stripo Account Backend partThis incident has been resolved.0 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.0 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.4 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.1h 28mResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.9 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.1 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.9 minResolved
Nov 18, 2025Partial Outage in work of Image StorageThis incident has been resolved.1 minResolved
Nov 10, 2025Partial Outage in work of Thumbnail Generation ServiceThis incident has been resolved.0 minResolved
Nov 10, 2025Partial Outage in work of Countdown Timer ServiceThis incident has been resolved.1 minResolved

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How to Read This Stripo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Stripo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Stripo outage in this window ran 5d 5h, against a mean recovery of 2h 39m. If you depend on Stripo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.