Subsplash Outage History
13 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Subsplash Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 30, 2026 | Dashboards are currently displaying a blank white pageThis incident has been resolved. | 25 min | Resolved |
| Aug 17, 2026 | Fill In Notes are currently inaccessible in the dashboardThe issue has been identified and a fix is being implemented. | 1h 3m | Resolved |
| Jul 9, 2026 | Error Loading Trends AI and Giving Analytics pagesThis incident has been resolved. | 2h 8m | Resolved |
| May 6, 2026 | Media items endlessly loading on websites, web embeds, and web apps.This incident has been resolved. | 23 min | Resolved |
| Apr 15, 2026 | SnapPages dashboards returning 500 errorThis incident has been resolved. | 35 min | Resolved |
| Apr 7, 2026 | Groups are not appearing in the Subsplash DashboardThis incident has been resolved. | 3 min | Resolved |
| Mar 26, 2026 | Giving block service disruptionThis incident has been resolved. | 16 min | Resolved |
| Mar 13, 2026 | Media and giving pages failing to loadThis incident has been resolved. | 25 min | Resolved |
| Mar 8, 2026 | Live Streaming Disruption**Summary:** A service disruption on March 8th impacted Subsplash Live performance and access to the Live section of the dashboard. During a period of high traffic, a rate limiting setting on our recently updated web… | 1h 36m | Resolved |
| Mar 2, 2026 | Multiple Subsplash services displaying error messagesThis incident has been resolved. | 31 min | Resolved |
| Feb 26, 2026 | Live streams returning error message instead of going liveThis incident has been resolved. | 1h 57m | Resolved |
| Feb 22, 2026 | Issue with recurring giftsThis incident has been resolved. | 8h 16m | Resolved |
| Dec 5, 2025 | Subsplash LiveRS streams unable to broadcastThis incident has been resolved. | 45 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Subsplash incident opens instead, at the point where knowing still changes what you do.
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How to Read This Subsplash Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Subsplash acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Subsplash outage in this window ran 8h 16m, against a mean recovery of 1h 25m. If you depend on Subsplash in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.