Sucuri, Inc Outage History
27 incidents recorded over the last 365 days, 16 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Sucuri, Inc Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Planned DNS change for authentication and billing services: Additional Work RequiredScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Nov 3, 2026 | Planned DNS change for authentication and billing servicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 30m | Scheduled |
| Oct 22, 2026 | Monitoring Scanner Disruption During Legacy v1.0 RetirementThe scheduled maintenance on the monitoring infrastructure has been completed. | 24h 0m | Scheduled |
| Oct 21, 2026 | Emergency Patching Sucuri Support and Firewall Dashboards serversThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 21, 2026 | PHP Security Advisory: Critical remote code execution vulnerabilitiesSucuri has deployed additional Web Application Firewall (WAF) rules to help mitigate attack patterns associated with the recently disclosed critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619. We are… | — | Investigating |
| Sep 22, 2026 | Service Degradation in Asia: Increased Latency and Packet LossThis incident has been resolved, and connectivity has stabilized across the affected region. While some carrier and subsea cable restoration activities remain ongoing across parts of Asia, network conditions have… | 148h 12m | Resolved |
| Sep 16, 2026 | Website Security Dashboard Sign-In Platform MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 15, 2026 | Patching Sucuri Support and Firewall Dashboards serversThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Sep 3, 2026 | Degraded Performance on WAF Cluster 3This incident has been resolved. | 2h 49m | Resolved |
| Aug 18, 2026 | Patching Sucuri Support and Firewall Dashboards serversThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Jul 28, 2026 | Patching Sucuri Support and Firewall Dashboards serversThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jul 13, 2026 | New firewall POP (Frankfurt) being activated soonThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Apr 23, 2026 | SSL IssuesThis incident is now resolved. | 1h 25m | Resolved |
| Apr 3, 2026 | Change Propagation Delays within the UIThis incident is now resolved. | 42 min | Resolved |
| Apr 2, 2026 | Degraded Performance on Paris, Frankfurt, and London RegionsAdditional mitigations have restored traffic and latency to normal levels in the affected regions. We will continue routine monitoring. This incident is resolved. | 108h 2m | Resolved |
| Mar 31, 2026 | Degraded Performance on Paris & London regionsThis incident has been resolved. | 31 min | Resolved |
| Mar 18, 2026 | Regional Issue with Web Request Redirect LoopUsers whose traffic was served from our Dallas, Chicago, and San Jose Points of Presence (POPs) experienced redirect loops. Only a subset of customers who have the option to redirect would be affected. This was caused… | 0 min | Resolved |
| Mar 4, 2026 | Degraded Performance – London RegionThe London region has remained stable without any further issues. This incident is now resolved. | 3h 21m | Resolved |
| Feb 28, 2026 | Degraded Performance on Paris & London regionsThe issue affecting cluster 35 in the Paris and London regions has been resolved. All services have been restored to normal operation. This incident is now resolved. | 20h 47m | Resolved |
| Feb 26, 2026 | APAC region - WAF/CDN intermittent connectivity issuesOur network monitoring tools have detected some intermittent network issues impacting one of our Asia POPs, in Singapore region that has resulted in degraded performance. The issue was localized only in that specific… | 5h 7m | Resolved |
| Feb 24, 2026 | North America - West region - WAF/CDN intermittent connectivity issuesYesterday, February 23rd, around 2:00pm EST - our network monitoring tools have detected some intermittent network issues impacting one of our North America POPs, in west coast region that has resulted in degraded… | 0 min | Resolved |
| Feb 6, 2026 | Degraded Performance on WAF Cluster 39The network related issue that was affecting Cluster 39 in the Paris (EU) region has been resolved and the IP is no longer blackholed. | 8h 12m | Resolved |
| Jan 7, 2026 | WAF1.0 Captcha Feature IssuesThis incident has been resolved. | 38 min | Resolved |
| Dec 17, 2025 | Important: New firewall POP (London) being activated soonThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Dec 9, 2025 | WAF Dashboard Connectivity IssuesThis incident has been resolved. Thank you for your patience and understanding, if you are still having issues, please open a support ticket. | 27h 22m | Resolved |
| Nov 11, 2025 | We are investigating where some allowlisted IP addresses are not being properly able to bypass and are being blocked by the firewall.This incident has been resolved. | 675h 39m | Resolved |
| Nov 11, 2025 | WAF - Allowlisted IP's BlockedThis incident has been resolved. | 58 min | Resolved |
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How to Read This Sucuri, Inc Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sucuri, Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Sucuri, Inc outage in this window ran 28d 3h, against a mean recovery of 1d 16h. If you depend on Sucuri, Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.