SuperOffice Outage History

54 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live SuperOffice status100.00% uptime history

Every Recorded SuperOffice Incident

SuperOffice incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 6, 2026SuperOffice CRM Cloud software update.We are updating the SuperOffice CRM Cloud. This is a continuation of the maintenance from last Wednesday. Customers who were updated at this time will not be affected today. This release is a scheduled maintenance…3h 0mScheduled
Nov 4, 2026SuperOffice CRM Cloud software update.Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 21, 2026Degraded system performanceThis incident has been resolved.24h 5mResolved
Oct 16, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Oct 13, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Oct 12, 2026Login failures for some SuperOffice CRM Online customersAffected components: SuperOffice CRM Online – Sign-in Impact: Partial outage Start: 12 October 2026, 19:00 UTC (21:00 CEST) End: 12 October 2026, 20:32 UTC (22:32 CEST) Status: Resolved Resolved – 12 Oct 2026, 20:32…-128 minResolved
Oct 7, 2026Applying the latest system updates.The scheduled maintenance has been completed.1h 0mScheduled
Sep 25, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Sep 22, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Sep 21, 2026A diminished system performance has been detectedThis incident has been resolved.1h 32mResolved
Sep 16, 2026Login issueThis incident has been resolved.59 minResolved
Sep 15, 2026SuperOffice CRMThis incident has been resolved.3h 8mResolved
Sep 11, 2026Applying the latest system updates.The scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026Incoming network infrastructure change — app.superoffice.comThe scheduled maintenance has been completed.4h 0mScheduled
Sep 4, 2026Incoming network infrastructure change — app.superoffice.comWe will be performing an incoming network infrastructure change affecting app.superoffice.com. As a result, the incoming IP address for app.superoffice.com will change. This change only affects incoming traffic…2h 0mScheduled
Sep 4, 2026Email delivery issuesEmail delivery to Microsoft 365/Outlook.com recipients has returned to normal. We've confirmed no new "Server busy" (4.7.500) delivery failures for over an hour, and previously delayed emails are now being delivered…4h 35mResolved
Sep 4, 2026SuperOffice for Outlook Loading IssuesWe have seen no new occurrences of SuperOffice for Outlook remaining in a loading state since corrective action was taken, and feedback received from customers has been positive. Based on this, we consider this incident…6h 1mResolved
Sep 3, 2026SuperOffice for Outlook Loading IssuesThis incident has been resolved.18h 38mResolved
Sep 2, 2026Incoming network infrastructure change — app.superoffice.comWe made several attempts to change the location of the IP address for app.superoffice.com in collaboration with Microsoft. Unfortunately, we failed at the current time. Even though traffic flows within Europe, the new…1h 0mScheduled
Sep 1, 2026A diminished system performance has been detectedThis incident has been resolved.1h 4mResolved
Sep 1, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Aug 27, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Aug 14, 2026Applying the latest system updates.The scheduled maintenance has been completed.7h 0mScheduled
Aug 13, 2026Incoming network infrastructure change — app.superoffice.com**IP geolocation** We have received some feedback that the new IP is geolocated in Hong Kong. We checked it on our end and can confirm what's going on. We've verified directly in Azure that the resource behind…1h 0mScheduled
Jul 26, 2026Updating cloud platformThe scheduled maintenance has been completed.1h 0mScheduled
Jul 24, 2026Delayed email delivery (Mailgun → Service)This incident has been resolved.1h 41mResolved
Jul 22, 2026Service unavailableOn Wednesday 22 July 2026, between 10:25 and 11:31 CEST, SuperOffice CRM Online was unavailable for many customers: it was not possible to log in, and customers hosted on our old cloud platform could not reach the…58 minResolved
Jul 15, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Jul 9, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Jun 19, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Jun 16, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Jun 12, 2026Applying the latest system updates.The scheduled maintenance has been completed.6h 0mScheduled
Jun 4, 2026Authentication issues with Tryapp and Maillink (WebTools)Following the monitoring period, the authentication issue affecting Tryapp and Maillink (WebTools) is now fully resolved on both Windows and MacLink. All services are operating normally. Reminder: all MacLink users…95h 59mResolved
Jun 4, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Jun 1, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
May 15, 2026Applying the latest system updates.The scheduled maintenance has been completed.6h 0mScheduled
May 7, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
May 4, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Apr 17, 2026Applying the latest system updates.The scheduled maintenance has been completed.6h 0mScheduled
Apr 14, 2026Network disruptionNetwork disruption that was causing intermittent availability issues with the SuperOffice CRM Cloud for some customers-898 minResolved
Mar 24, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Mar 22, 2026Network disruptionThis incident has been resolved.2h 29mResolved
Mar 21, 2026Network disruptionThis incident has been resolved.1h 14mResolved
Mar 20, 2026Applying the latest system updates.The scheduled maintenance has been completed.2h 0mScheduled
Mar 20, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Mar 13, 2026Applying the latest system updates.The scheduled maintenance has been completed.6h 0mScheduled
Mar 9, 2026A diminished system performance has been detectedThis incident has been resolved.2h 29mResolved
Mar 7, 2026Network disruptionThis incident has been resolved.2h 30mResolved
Feb 20, 2026CRM Script Customer Experience Issues IdentifiedThis incident has been resolved.7h 7mResolved
Feb 20, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.3h 0mScheduled
Feb 18, 2026SuperOffice CRM Cloud software update.The scheduled maintenance has been completed.1h 0mScheduled
Feb 13, 2026Applying the latest system updates.The scheduled maintenance has been completed.6h 0mScheduled
Jan 24, 2026Temporary Login IssueThis incident has been resolved.3h 23mResolved
Nov 13, 2025Email Delivery Issues via MailgunThis incident has been resolved.2h 13mResolved

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How to Read This SuperOffice Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SuperOffice acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SuperOffice outage in this window ran 3d 23h, against a mean recovery of 5h 17m. If you depend on SuperOffice in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.