Surveypal Outage History

3 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Surveypal Incident

Surveypal incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Apr 13, 2026Partial failure to trigger automation with on submitted condition# Incident summary On **10.4. klo 10:00**, a production release was deployed but only partially applied. Because part of the infrastructure continued running an older version, automations for submitted events did not…-4715 minResolved
Mar 15, 2026Scheduled Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 19, 2026Intermittent User Logouts# Impact Some users experienced occasional logouts during the incident period. Not all users were affected, and the issue occurred intermittently rather than continuously. # Resolution The server…0 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Surveypal incident opens instead, at the point where knowing still changes what you do.

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How to Read This Surveypal Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Surveypal acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Surveypal outage in this window ran 1h, against a mean recovery of 30 min. If you depend on Surveypal in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.