SurveySparrow Outage History
8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SurveySparrow Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 28, 2026 | US EAST(North Virginia): API Service Performance Degradation | 6 min | Resolved |
| Oct 28, 2026 | EU CENTRAL (Frankfurt): API Service Performance Degradation | 7 min | Resolved |
| Oct 27, 2026 | Canada: Builder Service Performance Degradation | 4 min | Resolved |
| Oct 27, 2026 | Canada: API Service Performance Degradation | 4 min | Resolved |
| Oct 13, 2026 | Sydney: Builder Service Performance Degradation | 4 min | Resolved |
| Oct 2, 2026 | US EAST (North Virginia): Builder Service Performance Degradation | 3 min | Resolved |
| Aug 24, 2026 | EU CENTRAL (Frankfurt): API Service Performance Degradation | 5 min | Resolved |
| Aug 22, 2026 | EU WEST(London): Collect Service Performance Degradation | 17 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next SurveySparrow incident opens instead, at the point where knowing still changes what you do.
Free, no password, no card. Unsubscribe in one click.
How to Read This SurveySparrow Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SurveySparrow acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SurveySparrow outage in this window ran 17 min, against a mean recovery of 6 min. If you depend on SurveySparrow in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.