SwissBorg Outage History

68 incidents recorded over the last 365 days, 46 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded SwissBorg Incident

SwissBorg incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Crypto deposits and withdrawals temporarily delayedOne of our compliance partners is experiencing a technical issue, which is causing temporary delays to crypto deposits and withdrawals. Your funds remain safe, and affected transactions will be processed as soon as…—Investigating
Oct 14, 2026Scheduled Maintenance: Identity Verification SystemsThe scheduled maintenance has been completed.1h 0mScheduled
Oct 5, 2026Delay with Bitcoin depositsThis incident has been resolved.11h 58mResolved
Oct 2, 2026Delayed responses to support requestsThis incident has been resolved.2h 12mResolved
Sep 25, 2026$VNX trading temporarily suspendedVNX token is now enabled for everyone (exchange only)600h 31mResolved
Sep 23, 2026ATOM Earn subscriptions and redemptions temporarily pausedThis incident has been resolved.4h 34mResolved
Sep 22, 2026ATOM transfers delayed due to Cosmos Hub downtimeThis incident has been resolved.24h 26mResolved
Sep 11, 2026Trading for $SHRUB (Lil' Shrub) has been temporarily disabled.$SHRUB (Lil' Shrub) has been delisted from the SwissBorg app.288h 43mResolved
Sep 11, 2026Trading for $SILV (Dominion Silver) has been suspendedRemaining $SILV held by users is available to Sell or Withdraw only.577h 2mResolved
Sep 3, 2026In-App Card Loading DelaysThis incident has been resolved.15h 58mResolved
Aug 24, 2026Scheduled Maintenance - BNB Smart Chain (BEP20) Network UpgradeThe scheduled maintenance has been completed.10h 0mScheduled
Aug 24, 2026App DowntimeThis incident has been resolved.1 minResolved
Aug 21, 2026MANTRA Chain deposits and withdrawals are temporarily unavailableThis incident has been resolved.69h 43mResolved
Aug 5, 2026Scheduled Maintenance: Fiat TransactionsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026We are currently investigating an issue affecting trading of the $PURR token.This incident has been resolved.2h 47mResolved
Jul 23, 2026GBP and EUR deposits and withdrawals may be delayed temporarilyThe issue has been resolved and payments are being processed normally. If you should notice any issues, please do not hesitate to contact our support team -…22h 26mResolved
Jul 16, 2026Infrastructure partner outage affecting Web App and wallet verification procedureThis incident has been resolved.50 minResolved
Jul 1, 2026BORGY Earn strategy temporarily pausedThis incident has been resolved.365h 18mResolved
Jun 30, 2026Portfolio and Balance Display IssueThis incident has been resolved.3h 51mResolved
Jun 28, 2026Bitvavo Scheduled Maintenance WindowThe scheduled maintenance has been completed.2h 0mScheduled
Jun 25, 2026Ongoing incident on Base network effecting tradingThis incident has been resolved.11h 57mResolved
Jun 24, 2026Call Authenticator outageThis incident has been resolved.336h 3mResolved
Jun 23, 2026Fiat Deposits and Withdrawals (UK & Spain - GBP and EUR)This incident has been resolved.4h 14mResolved
Jun 22, 2026MiCA Transition Planned MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 22, 2026MiCA Transition: Temporary Fiat Currency Maintenance - CHF, EUR, USD, GBPThe scheduled maintenance has been completed.7h 0mScheduled
Jun 19, 2026MiCA Transition: Temporary Fiat Currency MaintenanceThis incident has been resolved.74h 15mResolved
Jun 8, 2026Proof of Wealth Verification DelaysThis incident has been resolved.14h 36mResolved
Jun 8, 2026Delays or errors during onboarding and verificationThis incident has been resolved.1h 33mResolved
May 28, 2026Infrastructure UpdateThe scheduled maintenance has been completed.1h 0mScheduled
May 27, 2026Payment Provider MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 1, 2026Bank Holidays Notice (May 1 & May 4) – Potential Fiat Settlement DelaysThe scheduled maintenance has been completed.24h 0mScheduled
Apr 30, 2026Temporary Trading Suspension: BREW & SNAIThis incident has been resolved.22h 7mResolved
Apr 30, 2026Scheduled Maintenance Notice – Kraken ExchangeThe scheduled maintenance has been completed.15 minScheduled
Apr 29, 2026Payment Provider MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 26, 2026Withdrawal Issues (Fiat & Crypto)This incident has been resolved.41h 28mResolved
Apr 23, 2026BSC Blockchain Provider MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Apr 21, 2026App maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 21, 2026App MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 20, 2026Scheduled OMS UpdateThe scheduled maintenance has been completed.2h 0mScheduled
Apr 15, 2026Fiat Payment Provider MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 25, 2026Bitfinex Platform Maintenance (UOS Impact)The scheduled maintenance has been completed.6h 0mScheduled
Mar 20, 2026Issues with Ticket Submission via ChatbotThis incident has been resolved.3h 13mResolved
Mar 12, 2026CODEC and SNAI UntradableThis incident has been resolved.935h 36mResolved
Mar 11, 2026Temporary Payment DelayThis incident has been resolved.22h 30mResolved
Mar 11, 2026Degraded Performance for Token Trading on SOLThis incident has been resolved.56 minResolved
Mar 4, 2026Fiat Payment Provider MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 3, 2026Proof of Identity Verification MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 2, 2026Planned maintenaceThe scheduled maintenance has been completed.30 minScheduled
Mar 2, 2026Trading IssueThis incident has been resolved.7 minResolved
Feb 25, 2026Trading Issue – Certain Tokens ImpactedThis incident has been resolved.6h 44mResolved
Feb 24, 2026SwissBorg App IssueThis incident has been resolved.20h 48mResolved
Feb 24, 2026SwissBorg App InaccessibleThis incident has been resolved.7 minResolved
Feb 13, 2026Possible delays in Onboarding and VerificationsThis incident has been resolved.35 minResolved
Feb 12, 2026Degraded trading on BNB Smart ChainThis incident has been resolved.26h 21mResolved
Feb 3, 2026Degraded trading on BNB Smart ChainThis incident has been resolved.73h 40mResolved
Jan 29, 2026Crypto Withdrawals IssueThis incident has been resolved.14 minResolved
Jan 22, 2026Solana Network Trading IssueThis incident has been resolved.19 minResolved
Jan 22, 2026USDC on Arbitrum - Withdrawals HaltedThis incident has been resolved.38 minResolved
Jan 19, 2026Solana DEX MaintenanceThe scheduled maintenance has been completed.11h 0mScheduled
Jan 16, 2026BASE — Trading HaltedThis incident has been resolved.18 minResolved
Jan 7, 2026Level 1 Identity Verifcation - Third Party IssuesThis incident has been resolved.3h 3mResolved
Jan 2, 2026Email Verification and Update IssuesThis incident has been resolved.64h 27mResolved
Dec 16, 2025Partial outage for onboarding and recoveryThis incident has been resolved.469h 1mResolved
Nov 25, 2025Solana Trading haltThis incident has been resolved.13 minResolved
Nov 21, 2025Cardano Blockchain (ADA) is experiencing partial outageThis incident has been resolved.68h 52mResolved
Nov 18, 2025Delays in deposits and withdrawalsThis incident has been resolved.41 minResolved
Nov 18, 2025TON, XDC and LINEA IncidentThis incident has been resolved.1h 10mResolved
Nov 10, 2025HYPE and PURR trading issueThis incident has been resolved.2h 18mResolved

Hear about the next one while it is open

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How to Read This SwissBorg Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SwissBorg acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SwissBorg outage in this window ran 38d 23h, against a mean recovery of 2d 15h. If you depend on SwissBorg in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.