SwissBorg Outage History
68 incidents recorded over the last 365 days, 46 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SwissBorg Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Crypto deposits and withdrawals temporarily delayedOne of our compliance partners is experiencing a technical issue, which is causing temporary delays to crypto deposits and withdrawals. Your funds remain safe, and affected transactions will be processed as soon as… | — | Investigating |
| Oct 14, 2026 | Scheduled Maintenance: Identity Verification SystemsThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 5, 2026 | Delay with Bitcoin depositsThis incident has been resolved. | 11h 58m | Resolved |
| Oct 2, 2026 | Delayed responses to support requestsThis incident has been resolved. | 2h 12m | Resolved |
| Sep 25, 2026 | $VNX trading temporarily suspendedVNX token is now enabled for everyone (exchange only) | 600h 31m | Resolved |
| Sep 23, 2026 | ATOM Earn subscriptions and redemptions temporarily pausedThis incident has been resolved. | 4h 34m | Resolved |
| Sep 22, 2026 | ATOM transfers delayed due to Cosmos Hub downtimeThis incident has been resolved. | 24h 26m | Resolved |
| Sep 11, 2026 | Trading for $SHRUB (Lil' Shrub) has been temporarily disabled.$SHRUB (Lil' Shrub) has been delisted from the SwissBorg app. | 288h 43m | Resolved |
| Sep 11, 2026 | Trading for $SILV (Dominion Silver) has been suspendedRemaining $SILV held by users is available to Sell or Withdraw only. | 577h 2m | Resolved |
| Sep 3, 2026 | In-App Card Loading DelaysThis incident has been resolved. | 15h 58m | Resolved |
| Aug 24, 2026 | Scheduled Maintenance - BNB Smart Chain (BEP20) Network UpgradeThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 24, 2026 | App DowntimeThis incident has been resolved. | 1 min | Resolved |
| Aug 21, 2026 | MANTRA Chain deposits and withdrawals are temporarily unavailableThis incident has been resolved. | 69h 43m | Resolved |
| Aug 5, 2026 | Scheduled Maintenance: Fiat TransactionsThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 30, 2026 | We are currently investigating an issue affecting trading of the $PURR token.This incident has been resolved. | 2h 47m | Resolved |
| Jul 23, 2026 | GBP and EUR deposits and withdrawals may be delayed temporarilyThe issue has been resolved and payments are being processed normally. If you should notice any issues, please do not hesitate to contact our support team -… | 22h 26m | Resolved |
| Jul 16, 2026 | Infrastructure partner outage affecting Web App and wallet verification procedureThis incident has been resolved. | 50 min | Resolved |
| Jul 1, 2026 | BORGY Earn strategy temporarily pausedThis incident has been resolved. | 365h 18m | Resolved |
| Jun 30, 2026 | Portfolio and Balance Display IssueThis incident has been resolved. | 3h 51m | Resolved |
| Jun 28, 2026 | Bitvavo Scheduled Maintenance WindowThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 25, 2026 | Ongoing incident on Base network effecting tradingThis incident has been resolved. | 11h 57m | Resolved |
| Jun 24, 2026 | Call Authenticator outageThis incident has been resolved. | 336h 3m | Resolved |
| Jun 23, 2026 | Fiat Deposits and Withdrawals (UK & Spain - GBP and EUR)This incident has been resolved. | 4h 14m | Resolved |
| Jun 22, 2026 | MiCA Transition Planned MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jun 22, 2026 | MiCA Transition: Temporary Fiat Currency Maintenance - CHF, EUR, USD, GBPThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jun 19, 2026 | MiCA Transition: Temporary Fiat Currency MaintenanceThis incident has been resolved. | 74h 15m | Resolved |
| Jun 8, 2026 | Proof of Wealth Verification DelaysThis incident has been resolved. | 14h 36m | Resolved |
| Jun 8, 2026 | Delays or errors during onboarding and verificationThis incident has been resolved. | 1h 33m | Resolved |
| May 28, 2026 | Infrastructure UpdateThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 27, 2026 | Payment Provider MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 1, 2026 | Bank Holidays Notice (May 1 & May 4) – Potential Fiat Settlement DelaysThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Apr 30, 2026 | Temporary Trading Suspension: BREW & SNAIThis incident has been resolved. | 22h 7m | Resolved |
| Apr 30, 2026 | Scheduled Maintenance Notice – Kraken ExchangeThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Apr 29, 2026 | Payment Provider MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 26, 2026 | Withdrawal Issues (Fiat & Crypto)This incident has been resolved. | 41h 28m | Resolved |
| Apr 23, 2026 | BSC Blockchain Provider MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Apr 21, 2026 | App maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 21, 2026 | App MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 20, 2026 | Scheduled OMS UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 15, 2026 | Fiat Payment Provider MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 25, 2026 | Bitfinex Platform Maintenance (UOS Impact)The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Mar 20, 2026 | Issues with Ticket Submission via ChatbotThis incident has been resolved. | 3h 13m | Resolved |
| Mar 12, 2026 | CODEC and SNAI UntradableThis incident has been resolved. | 935h 36m | Resolved |
| Mar 11, 2026 | Temporary Payment DelayThis incident has been resolved. | 22h 30m | Resolved |
| Mar 11, 2026 | Degraded Performance for Token Trading on SOLThis incident has been resolved. | 56 min | Resolved |
| Mar 4, 2026 | Fiat Payment Provider MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 3, 2026 | Proof of Identity Verification MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 2, 2026 | Planned maintenaceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Mar 2, 2026 | Trading IssueThis incident has been resolved. | 7 min | Resolved |
| Feb 25, 2026 | Trading Issue – Certain Tokens ImpactedThis incident has been resolved. | 6h 44m | Resolved |
| Feb 24, 2026 | SwissBorg App IssueThis incident has been resolved. | 20h 48m | Resolved |
| Feb 24, 2026 | SwissBorg App InaccessibleThis incident has been resolved. | 7 min | Resolved |
| Feb 13, 2026 | Possible delays in Onboarding and VerificationsThis incident has been resolved. | 35 min | Resolved |
| Feb 12, 2026 | Degraded trading on BNB Smart ChainThis incident has been resolved. | 26h 21m | Resolved |
| Feb 3, 2026 | Degraded trading on BNB Smart ChainThis incident has been resolved. | 73h 40m | Resolved |
| Jan 29, 2026 | Crypto Withdrawals IssueThis incident has been resolved. | 14 min | Resolved |
| Jan 22, 2026 | Solana Network Trading IssueThis incident has been resolved. | 19 min | Resolved |
| Jan 22, 2026 | USDC on Arbitrum - Withdrawals HaltedThis incident has been resolved. | 38 min | Resolved |
| Jan 19, 2026 | Solana DEX MaintenanceThe scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Jan 16, 2026 | BASE — Trading HaltedThis incident has been resolved. | 18 min | Resolved |
| Jan 7, 2026 | Level 1 Identity Verifcation - Third Party IssuesThis incident has been resolved. | 3h 3m | Resolved |
| Jan 2, 2026 | Email Verification and Update IssuesThis incident has been resolved. | 64h 27m | Resolved |
| Dec 16, 2025 | Partial outage for onboarding and recoveryThis incident has been resolved. | 469h 1m | Resolved |
| Nov 25, 2025 | Solana Trading haltThis incident has been resolved. | 13 min | Resolved |
| Nov 21, 2025 | Cardano Blockchain (ADA) is experiencing partial outageThis incident has been resolved. | 68h 52m | Resolved |
| Nov 18, 2025 | Delays in deposits and withdrawalsThis incident has been resolved. | 41 min | Resolved |
| Nov 18, 2025 | TON, XDC and LINEA IncidentThis incident has been resolved. | 1h 10m | Resolved |
| Nov 10, 2025 | HYPE and PURR trading issueThis incident has been resolved. | 2h 18m | Resolved |
Hear about the next one while it is open
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How to Read This SwissBorg Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SwissBorg acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SwissBorg outage in this window ran 38d 23h, against a mean recovery of 2d 15h. If you depend on SwissBorg in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.