Swoogo Outage History

21 incidents recorded over the last 365 days, 17 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Swoogo status100.00% uptime history

Every Recorded Swoogo Incident

Swoogo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 8, 2026Swoogo Quarterly Maintenance (November 2026)Swoogo's quarterly maintenance dates for 2026 will fall on the following dates: February 8, May 10, August 9, and November 8. Maintenance windows are used for compliance, security, scaling, and architectural changes in…1h 30mScheduled
Oct 29, 2026Delayed email sendsThis incident has been resolved.17h 2mResolved
Oct 27, 2026Problems with multi-factor authenticationThis incident has been resolved.5h 20mResolved
Aug 9, 2026Swoogo Quarterly Maintenance (August 2026)The scheduled maintenance has been completed.1h 30mScheduled
May 13, 2026Slow page load timesThis incident has been resolved.2h 43mResolved
May 10, 2026Swoogo Quarterly Maintenance (May 2026)The scheduled maintenance has been completed.1h 30mScheduled
Apr 11, 2026Investigating issue with contact creationWe've verified all contacts have now been created successfully and this incident is resolved.28 minResolved
Apr 7, 2026Swoogo slow load timesThis incident has been resolved.35 minResolved
Mar 9, 2026Scheduled email delaysThis incident has been resolved.3h 13mResolved
Mar 5, 2026Email sending outageThis incident has been resolved.2h 23mResolved
Mar 4, 2026Swoogo ID login errorsThis incident has been resolved.1h 5mResolved
Feb 26, 2026Errors in admin consoleThis incident has been resolved.12 minResolved
Feb 26, 2026Platform Performance DegradationThis incident has been resolved.19 minResolved
Feb 15, 2026Custom domains returning network errorsThis incident has been resolved.23 minResolved
Feb 13, 2026Slow connections and timeoutsThis incident has been resolved.2h 28mResolved
Feb 8, 2026Salesforce integration is returning authentication errorsAfter investigation, if you are encountering issues with Salesforce integration, please try to re-authorize your Salesforce connection to resume syncing. Please reach out to Swoogo Support if you still don't see the…30 minResolved
Feb 8, 2026Swoogo Quarterly Maintenance (February 2026)The scheduled maintenance has been completed.1h 30mScheduled
Dec 22, 2025Swoogo ID third party provider issueThe third party incident has been resolved; Swoogo ID services are no longer impacted13 minResolved
Dec 19, 2025Swoogo Platform SlownessThis incident has been resolved.2h 36mResolved
Nov 24, 2025Errors logging in via SSO/SAMLA platform framework upgrade changed how our application handled URL parsing and file uploads. This unintentionally disrupted how URLs and file paths were interpreted in certain flows, causing registrant SSO to fail and…0 minResolved
Nov 18, 2025Increased error rate in the login processOur upstream cloud provider has resolved the issue and we are seeing recovery on the Swoogo platform and logging into Swoogo ID. We'll continue to monitor for any additional errors. Please contact our support team if…2h 14mResolved

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How to Read This Swoogo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Swoogo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Swoogo outage in this window ran 17h 2m, against a mean recovery of 2h 16m. If you depend on Swoogo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.