Tabby Outage History

35 incidents recorded over the last 365 days, 23 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Tabby status100.00% uptime history

Every Recorded Tabby Incident

Tabby incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026Issues with Checkout ProcessDear Clients, We are pleased to inform you that the checkout process issue reported in the UAE has been fully resolved. Service has been stable since 09:17 UTC on October 30, and we have confirmed that the system is…0 minResolved
Oct 3, 2026Issues with Checkout ProcessIssue is resolved since 13:24 UTC+0 We are monitoring the situation10 minResolved
Oct 3, 2026In-Store Flow IssuesDear Clients, We're currently investigating the issue with: Checkout (all countries): since 12:48 UTC, customers may have trouble completing purchases. Our team is working urgently to find the root cause and fix both…17 minResolved
Sep 29, 2026Tabby app closing unexpectedly on iPhoneIssue with a third-party component is fixed at 02:50 UTC on September 2924 minResolved
Sep 22, 2026SSL Certificate Renewal for 'tabby.ai' (Production)The certificate rotation has been completed without downtime.10 minScheduled
Sep 8, 2026Scheduled DB Maintenance (all countries)The scheduled maintenance has been completed.15 minScheduled
Jul 31, 2026Urgent external provider maintenance — limited checkout impact in Saudi ArabiaThe scheduled maintenance has been completed.6h 0mScheduled
Jul 30, 2026Checkout issuesHello, On 30 July 2026, between 12:50 and 13:05 (UAE time), some customers in the UAE and Kuwait may have experienced issues completing checkout with BNPL and Tabby Card. The issue has been resolved and checkout is…0 minResolved
Jul 22, 2026Payment Issue Due to MPGS Outage (KSA)Between 20:10 and 22:35 SAU time, the MPGS service experienced an issue affecting the KSA cluster only, which caused some customers to be unable to complete installment or down payment transactions. Although payments…-215 minResolved
Jul 7, 2026Issues with Checkout and Payment ProcessThe Checkout issues are fully resolved.  The service has been stable since 03:35 UTC, and we have confirmed that the system is functioning as expected. Our apologies for the inconvenience.33 minResolved
Jul 1, 2026Issues with Checkout ProcessThe incident has been resolved. We apologize for any inconvenience or concern this may have caused.48 minResolved
Jun 12, 2026Scheduled DB Maintenance (UAE, KWT)The scheduled maintenance has been completed.15 minScheduled
Jun 10, 2026Issues with Checkout ProcessThis incident has been resolved.49 minResolved
May 15, 2026Issues with Checkout ProcessDear Clients, We are pleased to inform you that the checkout process issue reported in UAE has been fully resolved. Service has been stable since 15:15 UTC, and we have confirmed that the system is functioning as…21 minResolved
Apr 15, 2026SSL Certificate Renewal for 'tabby.ai' and 'tabby.sa' (Production)The scheduled maintenance has been completed.15 minScheduled
Apr 14, 2026Scheduled maintenanceThe scheduled maintenance has been completed.5h 30mScheduled
Apr 14, 2026Issues with Checkout ProcessThis incident has been resolved.8 minResolved
Apr 14, 2026Issues with Checkout ProcessThis incident has been resolved.1h 8mResolved
Apr 13, 2026Issues with Checkout Process and Payment in United Arab EmiratesIt has now been resolved and everything is working correctly. Our apologies for the inconvenience.19 minResolved
Mar 23, 2026Action required for merchants processing payments in Saudi ArabiaWebhook IP address changes were applied on 23 March 2026. Redirect link changes are currently being rolled out and are expected to be fully completed within the next two weeks under close monitoring. API domain changes…12h 0mScheduled
Feb 24, 2026Payment Processing IssuesDear Clients, The payment processing issue reported in KSA has been resolved. Normal service resumed at 13:30 UTC. We thank you for your patience and cooperation. Should you encounter any further issues, feel free to…1 minResolved
Feb 17, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.45 minScheduled
Feb 10, 2026Issues with Checkout ProcessDear Clients, We are pleased to inform you that the checkout process issue reported in UAE has been fully resolved. Service has been stable since 21:30 UTC, and we have confirmed that the system is functioning as…1h 21mResolved
Feb 5, 2026Issues with Checkout ProcessThis incident has been resolved.17 minResolved
Feb 5, 2026Issues with Checkout ProcessThis incident has been resolved.5 minResolved
Jan 30, 2026Issues with Checkout ProcessWe are pleased to inform you that the issue reported has been fully resolved.1h 32mResolved
Jan 26, 2026Issues with Checkout Process in KSADear Clients, The checkout issue in KSA reported at 10:00 UTC has been fixed and fully resolved. The service has been stable since 10:15 UTC, and we’ve confirmed the system is operating normally. Thank you for your…0 minResolved
Jan 15, 2026MaintenanceThe scheduled maintenance has been completed.10 minScheduled
Jan 13, 2026MaintenanceThe scheduled maintenance has been completed.20 minScheduled
Dec 24, 2025Issues with Checkout ProcessThe incident has been fully resolved. Thank you for your understanding and patience.1h 23mResolved
Dec 15, 2025Scheduled Maintenance NoticeThe scheduled maintenance has been completed.30 minScheduled
Dec 5, 2025External Webhook Delivery Degradation (Cloudflare Global Outage)This incident has been resolved.19 minResolved
Nov 18, 2025External Webhook Delivery Degradation (Cloudflare Global Outage)We have identified that a global Cloudflare outage(https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) caused intermittent failures and delays in webhook delivery to merchants since 11:48 UTC to 14:57 UTC. As a…0 minResolved
Nov 18, 2025Merchant Dashboard IssuesThis incident has been resolved.2h 35mResolved
Nov 6, 2025Scheduled Maintenance NoticeThe scheduled maintenance has been completed.1h 0mScheduled

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How to Read This Tabby Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Tabby acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Tabby outage in this window ran 12h, against a mean recovery of 1h 10m. If you depend on Tabby in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.