Talkdesk Outage History

13 incidents recorded over the last 365 days. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Talkdesk status100.00% uptime history

Every Recorded Talkdesk Incident

Talkdesk incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 15, 2026Scheduled MaintenanceAs part of our ongoing efforts to strengthen our platform, we'll be carrying out a scheduled infrastructure maintenance on the EUROPE region on 15th of November between 08:00UTC–12:00UTC. This is a routine, planned…4h 0mScheduled
Nov 8, 2026Scheduled MaintenanceHello, As part of our ongoing efforts to strengthen our platform, we'll be carrying out a scheduled infrastructure maintenance on the EUROPE region on 8th of November between 10:00UTC–14:00UTC. This is a routine…4h 0mScheduled
Oct 25, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 18, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 4, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 4, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 27, 2026Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 20, 2026Scheduled MaintenanceMaintenance has been conclude without any impact to embedded login. Thank you for bearing with us.4h 0mScheduled
Sep 18, 2026Scheduled MaintenanceMaintenance has been conclude without any impact to Talkdesk Explore. Thank you for bearing with us48h 0mScheduled
Sep 13, 2026Scheduled MaintenanceWe have completed this maintenance in our EU Region without disruption of service. However for our US Region we will be postponing the maintenance into the next weekend in order to ensure that we do not disrupt the…14h 0mScheduled
Sep 6, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Aug 30, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Talkdesk incident opens instead, at the point where knowing still changes what you do.

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How to Read This Talkdesk Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Talkdesk acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Talkdesk outage in this window ran 2d, against a mean recovery of 8h 14m. If you depend on Talkdesk in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.