TaxJar Outage History
4 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded TaxJar Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 30, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Jul 26, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Mar 26, 2026 | Our Intuit Quickbooks integration is reporting errors / disconnectedThis incident is resolved. | 1h 59m | Resolved |
| Feb 28, 2026 | Degraded TaxJar APIStarting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm… | 0 min | Resolved |
Hear about the next one while it is open
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How to Read This TaxJar Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before TaxJar acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single TaxJar outage in this window ran 10h, against a mean recovery of 3h 45m. If you depend on TaxJar in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.