TeamDynamix Outage History

48 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live TeamDynamix status99.71% uptime history

Every Recorded TeamDynamix Incident

TeamDynamix incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 28, 2026Delays & Increased Error Rates in Ticket WorkflowsWe have confirmed the effectiveness of a hotfix to resolve this issue.4h 56mResolved
Oct 16, 2026Delays and error rate increases in WM AI ServicesThis issue has not cropped up again relating to Azure's platform as a cause, so it is being marked as resolved.287h 55mResolved
Oct 10, 2026Investigating Ticket Workflow Elevated Error RatesWe have deployed hotfixes to address ticket workflow errors and delays in processing.6h 14mResolved
Oct 10, 2026Production Work Management 12.3 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 9, 2026Sandbox Work Management 12.3 UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 6, 2026Canada Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Oct 5, 2026United States Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Sep 26, 2026Work Management Email MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 19, 2026Work Management Sandbox System MaintenanceThe scheduled maintenance has been completed.19h 59mScheduled
Sep 19, 2026Work Management System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 18, 2026Investigating Reports of Email Monitor & Attachment ErrorsWe identified and addressed a capacity issue impacting the file system by scaling the affected environment. Email monitoring and attachment uploads are now functioning normally, and all services have been restored…10h 38mResolved
Sep 12, 2026Work Management Sandbox System MaintenanceThe scheduled maintenance has been completed.19h 59mScheduled
Sep 12, 2026Work Management System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026Investigating performance degradationConfirmed as resolved, no further issues have risen since the stability changes were made.1h 7mResolved
Aug 23, 2026Investigating System OfflineThe work management web applications were offline from 11:56 p.m. Eastern Time on Saturday, August 22nd, to 12:54 a.m. Eastern Time on Sunday, August 23rd. The offline state was caused by a failure of the automation…1h 43mResolved
Aug 1, 2026Work Management Email MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026Investigating elevated response timesSlow/degraded loading of TDWorkManagement interface pages should be resolved as of now. An explanation of the root cause will be provided as soon as it is available, but we have seen performance levels return to normal…2h 7mResolved
Jul 18, 2026Work Management System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 7, 2026Investigating Azure networking issueAzure has confirmed this has been resolved at this time.49 minResolved
Jul 7, 2026Canada Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Jul 6, 2026United States Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Jun 13, 2026Work Management System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 10, 2026Upstream Network Connectivity Issues for the Work Management platformThis issue was confirmed resolved as of 1:07AM ET on 6/10/2026. The upstream network issue has been resolved, and additional monitoring has been put in place to better capture the issue in the future.15h 29mResolved
Jun 6, 2026Work Management System MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 3, 2026Investigating WebAPI issue with custom attributes during ticket creationAt this time the rollout of the hotfix for the ticket creation API issue has completed. The fix has successfully addressed the issues reported regarding custom attributes on tickets being populated. This incident will…4h 51mResolved
May 21, 2026Backend Service OutageOn May 21, 2026 from 3:45PM ET to 4:04PM ET \(19 minutes\), a TLS certificate used by internal backend services expired before being rotated, causing disruption to several back-end capabilities. The certificate has been…1h 12mResolved
May 18, 2026Investigating client-licensed user access to projects in client portals.A fix for the issues surrounding client portal interactions with project content was released last night and confirmed as addressing the problems in full. This is resolved at this point.71h 31mResolved
May 16, 2026Production Work Management 12.2 UpgradeThe scheduled maintenance has been completed.4h 0mScheduled
May 15, 2026Sandbox Work Management 12.2 UpgradeThe scheduled maintenance has been completed.9h 0mScheduled
Apr 7, 2026Canada Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Apr 6, 2026Webhook execution delayAs of 4:19 PM EST, webhooks are caught back up and processing as expected.36 minResolved
Apr 6, 2026United States Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Feb 4, 2026Investigating elevated response times and error ratesAfter monitoring to confirm, performance has returned to normal as of last night. The issue was caused by higher than normal traffic levels for client portal resources.18h 45mResolved
Jan 14, 2026Email Monitors Not Draining As ExpectedIMAP email monitors were not processing in the East US environment from 12:00-1:45 ET. This issue is now resolved and email monitors are processing as expected.27 minResolved
Jan 14, 2026Some Work Management and iPaaS Pages UnresponsiveThe U.S. tenant of iPaaS/CAI had a brief moment of UI unavailability, and flows responding with 502 bad gateway error codes between 12:37PM ET and 12:48PM ET. This issue is now resolved.1h 26mResolved
Jan 6, 2026Canada Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Jan 5, 2026United States Quarterly Multi-Tenant Sandbox RefreshThe scheduled maintenance has been completed.8h 0mScheduled
Dec 16, 2025iPaaS degredationA high-memory usage scenario caused a brief period of slowness within the UI. We were able to isolate the instance and restart which resolved the UI slowness by 11am EST yesterday. We are currently evaluating options to…26h 45mResolved
Dec 6, 2025Investigating Reports of Unhandled ErrorsWe’ve deployed a fix to address unhandled errors when accessing tickets in Work Management. The issue was caused by a misconfiguration during a maintenance deployment and has now been fully resolved.16 minResolved
Nov 22, 2025Increased Error Rate Loading ChartsWe have released a hotfix that resolved the bug that caused this issue.79h 24mResolved
Nov 12, 2025Increased response timesHotfixes have been implemented to address elevated response times caused by processing the backend data for dashboard widgets. We have observed performance returned to normal levels as of about 11:20 AM ET.21h 3mResolved
Nov 12, 2025Investigating reports of increased response timesWe have resolved the dashboard-related instances of response time elevation issues.1h 55mResolved
Nov 10, 2025Investigating Performance Degradation## **Postmortem Report Available: TeamDynamix Work Management Performance Incident on November 10, 2025** Regarding the performance incident which occurred on Monday, November 10, 2025, a detailed explanation of the…6h 49mResolved
Nov 8, 2025TeamDynamix WorkManagement Integrations issues (Workaround Instructions in Message)This was a notice of affected integrations rather than an ongoing incident.222h 33mResolved
Nov 8, 2025Backend Services Offline While 12.1 Cutover CompletesThe 12.1 cutover is complete and backend services are now running again.4h 0mResolved
Nov 8, 2025Production Work Management Planned Maintenance 2025-11-08The scheduled maintenance has been completed.4h 0mScheduled
Nov 7, 2025Sandbox Planned Maintenance 2025-11-07The scheduled maintenance has been completed.9h 0mScheduled
Nov 6, 2025Investigating Performance DegradationIncident is resolved. We are continuing to investigate the root cause and will provide that when it is available.1h 3mResolved

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How to Read This TeamDynamix Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before TeamDynamix acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single TeamDynamix outage in this window ran 11d 23h, against a mean recovery of 20h 1m. If you depend on TeamDynamix in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.