TeamViewer Outage History

106 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live TeamViewer status100.00% uptime history

Every Recorded TeamViewer Incident

TeamViewer incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 18, 2026TeamViewer Community: Scheduled MaintenanceThe TeamViewer Community will undergo scheduled maintenance on November 18, from 2:00AM to 5:00AM (CET). During this time, the TeamViewer Community may be temporarily unavailable.3h 0mScheduled
Nov 6, 2026DEX Solutions 26.11 Upgrade | EU West 1We will be undertaking scheduled maintenance to enhance the functionality and performance of your product. For your region, this maintenance will be between 4:30 UTC and 6:30 UTC During this maintenance window, there…2h 0mScheduled
Nov 5, 2026DEX Platform 26.11 Upgrade | West Europe 1We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform. For your region, this maintenance will be between 18:00 UTC and 21:00 UTC During this maintenance window…3h 0mScheduled
Nov 5, 2026DEX Solutions 26.11 Upgrade | US East 1We will be undertaking scheduled maintenance to enhance the functionality and performance of your product. For your region, this maintenance will be between 12:00 UTC and 14:00 UTC During this maintenance window…2h 0mScheduled
Nov 5, 2026DEX Platform 26.11 Upgrade | East US 1We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform. For your region, this maintenance will be between 9:00 UTC and 12:00 UTC During this maintenance window…3h 0mScheduled
Nov 5, 2026DEX Platform 26.11 Upgrade | West US 2We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform. For your region, this maintenance will be between 8:00 UTC and 11:00 UTC During this maintenance window…3h 0mScheduled
Nov 4, 2026DEX Platform 26.11 Upgrade | UK South 1Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Nov 4, 2026DEX Platform 26.11 Upgrade | West US 1Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Nov 3, 2026DEX Platform 26.11 Upgrade | North Europe 1Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Nov 3, 2026License providerThis incident has been resolved.30 minResolved
Nov 3, 2026Managed Devices functionalityThis incident has been resolved.24 minResolved
Nov 3, 2026DEX Solutions 26.11 Upgrade | CA Central 1Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 2, 2026DEX Platform 26.11 Upgrade | Canada Central 1The scheduled maintenance has been completed.4h 0mScheduled
Oct 31, 2026Remote & Tensor : Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Oct 27, 2026DEX On-prem Service Pack : 9.2 SP1The following service pack for DEX On-Prem 9.2 is now available on the Support Portal for download. https://support.teamviewer.com/en/support/solutions/articles/75000151686 We encourage customers to install and keep…168h 0mScheduled
Oct 22, 2026DEX License Server MaintenanceThe licensing infrastructure maintenance has now been completed and access has been resumed.4h 38mResolved
Oct 21, 2026DEX Platform Intelligence, Insights not generatingHotfix 26.10.7 has been deployed to all regions. Insights are now being generated.139h 58mResolved
Oct 21, 2026Servicecamp maintenanceThis incident has been resolved.44h 36mResolved
Oct 21, 2026WebAPI incidentThis incident has been resolved.26 minResolved
Oct 20, 2026DEX Platform Intelligence, Insights not generated for 11 daysFollowing the update made on the platform we can confirm that Insights are now appearing,12 minResolved
Oct 16, 2026Remote & Tensor : WebAPI unavailableOn 11 October, we experienced an issue affecting WebAPI services from 07:00 to 11:50 CEST.-7303 minResolved
Oct 9, 2026DEX Solutions 26.10 Upgrade | EU West 1The scheduled maintenance has been completed.2h 0mScheduled
Oct 8, 2026DEX Platform Scheduled Hotfix 26.10 West EuropeThe scheduled maintenance has been completed.1h 0mScheduled
Oct 8, 2026DEX Platform 26.10 Upgrade | West Europe 1We will be undertaking scheduled maintenance to enhance the functionality and performance of your platform. For your region, this maintenance will be between 17:00 UTC and 20:00 UTC During this maintenance window…3h 0mScheduled
Oct 8, 2026DEX Solutions 26.10 Upgrade | US East 1The scheduled maintenance has been completed.2h 0mScheduled
Oct 8, 2026DEX Platform 26.10 Upgrade | East US 1The scheduled maintenance has been completed.3h 0mScheduled
Oct 8, 2026DEX Platform 26.10 Upgrade | West US 2The scheduled maintenance has been completed.3h 0mScheduled
Oct 7, 2026DEX Platform 26.10 Upgrade | UK South 1The scheduled maintenance has been completed.3h 0mScheduled
Oct 7, 2026DEX Platform 26.10 Upgrade | West US 1The scheduled maintenance has been completed.3h 0mScheduled
Oct 6, 2026DEX Platform 26.10 Upgrade | North Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Oct 6, 2026DEX Platform Scheduled Hotfix 26.10.1 Canada Central and West EuropeThe scheduled maintenance has been completed.1h 0mScheduled
Oct 6, 2026DEX Solutions 26.10 Upgrade | CA Central 1The scheduled maintenance has been completed.2h 0mScheduled
Oct 5, 2026DEX Platform West Europe (WEU1)This issue is now resolved. To resolve the issue West Europe region has been upgraded to 26.103h 6mResolved
Oct 5, 2026Degraded performance on US servicesWe fixed the issue and all our systems are back online and functional.2h 24mResolved
Oct 5, 2026DEX Platform 26.10 Upgrade | Canada Central 1The scheduled maintenance has been completed.4h 0mScheduled
Oct 2, 2026DEX UK South emergency changeThe scheduled maintenance has been completed.15 minScheduled
Sep 26, 2026Remote & Tensor : Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 23, 2026Remote & Tensor : Degraded PerformanceThis incident has been resolved.14h 39mResolved
Sep 14, 2026WestUS2 - Intermittent Login IssuesWe experienced intermittent login issues affecting customers access to the DEX Platform. Impacted users reported the following symptoms: Unable to successfully complete login to the DEX Platform. Receiving the error…-19143 minResolved
Sep 11, 2026DEX Solutions 26.9 Upgrade | EU West 1The scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026DEX Platform 26.9 Upgrade | West Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Sep 10, 2026DEX Solutions 26.9 Upgrade | US East 1The scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026DEX Platform 26.9 Upgrade | East US 1The scheduled maintenance has been completed.3h 0mScheduled
Sep 10, 2026DEX Platform 26.9 Upgrade | West US 2The scheduled maintenance has been completed.3h 0mScheduled
Sep 9, 2026DEX Platform 26.9 Upgrade | UK South 1The scheduled maintenance has been completed.3h 0mScheduled
Sep 9, 2026DEX Platform 26.9 Upgrade | West US 1The scheduled maintenance has been completed.3h 0mScheduled
Sep 8, 2026DEX Platform 26.9 Upgrade | North Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Sep 8, 2026DEX Solutions 26.9 Upgrade | CA Central 1The scheduled maintenance has been completed.2h 0mScheduled
Sep 7, 2026DEX Platform 26.9 Upgrade | Canada Central 1The scheduled maintenance has been completed.4h 0mScheduled
Sep 5, 2026Remote & Tensor : Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 27, 2026Major outage of TeamViewer servicesThe issue has been resolved. Our engineers are still monitoring our systems to assure the situation is completely mitigated.3 minResolved
Aug 21, 2026DEX Solutions 26.8 Upgrade | EU West 1The scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026DEX Platform 26.8 Upgrade | West Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Aug 20, 2026DEX Solutions 26.8 Upgrade | US East 1The scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026DEX Platform 26.8 Upgrade | East US 1The scheduled maintenance has been completed.3h 0mScheduled
Aug 20, 2026DEX Platform 26.8 Upgrade | West US 2The scheduled maintenance has been completed.3h 0mScheduled
Aug 19, 2026DEX Platform 26.8 Upgrade | UK South 1The scheduled maintenance has been completed.3h 0mScheduled
Aug 19, 2026DEX Platform 26.8 Upgrade | West US 1The scheduled maintenance has been completed.3h 0mScheduled
Aug 18, 2026DEX Platform 26.8 Upgrade | North Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Aug 18, 2026DEX Solutions 26.8 Upgrade | CA Central 1The scheduled maintenance has been completed.2h 0mScheduled
Aug 17, 2026Partial DNS OutageAll our systems are back online and functional.7h 39mResolved
Aug 17, 2026DEX Platform 26.8 Upgrade | Canada Central 1The scheduled maintenance has been completed.4h 0mScheduled
Aug 11, 2026DEX Solutions Scheduled Hotfix | CA Central 1The scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026DEX Solutions Scheduled Hotfix | US East 1The scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026DEX Solutions Scheduled Hotfix | EU West 1The scheduled maintenance has been completed.1h 0mScheduled
Aug 1, 2026Remote & Tensor : Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 29, 2026DEX Platform maintenance - All RegionsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 23, 2026DEX Platform maintenance - All RegionsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 17, 2026DEX Platform Scheduled Hotfix | All RegionsThe scheduled maintenance has been completed.2h 0mScheduled
Jul 17, 2026DEX PLATFORM. Inventory Software pages not loadingThe fix has been successfully implemented and service has now been restored. Following monitoring and validation, client connectivity and associated platform services are operating normally. We will continue to monitor…78h 50mResolved
Jul 16, 2026DEX Platform 26.7 Upgrade | West Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Jul 16, 2026DEX Platform Scheduled Hotfix | All regions excluding WEST EUROPE1The scheduled maintenance has been completed.1h 0mScheduled
Jul 16, 2026DEX Solutions 26.7 Upgrade | US East 1The scheduled maintenance has been completed.2h 0mScheduled
Jul 16, 2026DEX Platform 26.7 Upgrade | East US 1The scheduled maintenance has been completed.3h 0mScheduled
Jul 16, 2026DEX Platform 26.7 Upgrade | Canada Central 1The scheduled maintenance has been completed.4h 0mScheduled
Jul 15, 2026DEX Platform 26.7 Upgrade | UK South 1The scheduled maintenance has been completed.3h 0mScheduled
Jul 15, 2026DEX Platform 26.7 Upgrade | West US 1The scheduled maintenance has been completed.3h 0mScheduled
Jul 15, 2026DEX Solutions 26.7 Upgrade | EU West 1The scheduled maintenance has been completed.2h 0mScheduled
Jul 14, 2026DEX Platform 26.7 Upgrade | North Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Jul 14, 2026DEX Solutions 26.7 Upgrade | CA Central 1The scheduled maintenance has been completed.2h 0mScheduled
Jun 30, 2026Scheduled Maintenance DEX 30 June 20206The scheduled maintenance has been completed.1h 0mScheduled
Jun 29, 2026DEX Platform Hotfix | All RegionsThe scheduled maintenance has been completed.2h 0mScheduled
Jun 27, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 27, 2026DEX Platform licensing service. Affected environments are unable to retrieve licensing information,This issue has now been resolved. Further details can be found here https://support.1e.com/portal/6/CUSTSUP/article/2668429367/Licensing.dll%20certificate%20expired:%20Users%20are%20unable%20to%20login%20to%20the%20Pla…119h 26mResolved
Jun 22, 2026Login issuesThis incident has been resolved.23 minResolved
Jun 20, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 18, 2026DEX Platform 26.6 Upgrade | West Europe 1The scheduled maintenance has been completed.3h 0mScheduled
Jun 18, 2026DEX Solutions 26.6 Upgrade | US East 1The scheduled maintenance has been completed.3h 0mScheduled
Jun 10, 2026Community outageThis incident has been resolved.58 minResolved
Jun 10, 2026Degraded Performance - Custom modulesThis incident has been resolved.1h 11mResolved
Apr 28, 2026Degraded Performance - Managed devicesThis incident has been resolved.1h 32mResolved
Apr 23, 2026DEX Connectivity issue - UK South 1The issue with the Switches and DEX client connections for UK South 1 has been resolved.1h 29mResolved
Apr 17, 2026Managed devicesThis incident has been resolved.1h 3mResolved
Apr 13, 2026Managed devicesThis incident has been resolved.50 minResolved
Mar 25, 2026Issue with TeamViewer license validationWe fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.43 minResolved
Mar 10, 2026High load on TeamViewer ServicesThis incident has been resolved.40 minResolved
Mar 3, 2026DEX Client Connectivity issues with West Europe 1This incident has now been resolved. No further connectivity issues have been observed.3h 12mResolved
Feb 13, 2026TeamViewer services - degraded performanceThis incident has been resolved.1h 35mResolved
Jan 27, 2026Potential delay when sending product e-mailsWe fixed the degraded performance and all our systems are back online and functional.32 minResolved
Dec 10, 2025Device groups are not loadingWe fixed the issue and all our systems are back and functional.2h 44mResolved
Dec 9, 2025Device groups are not loadingThis incident has been resolved.52 minResolved
Dec 5, 2025TeamViewer Ticketsystem and Community not reachableThis incident has been resolved.40 minResolved
Dec 4, 2025Device groups not loadingThis incident has been resolved.1h 2mResolved
Nov 19, 2025Management Console (MCO) not loadingThis incident has been resolved.95h 37mResolved
Nov 17, 2025TFA for connections - push notifications incidentThis incident has been resolved.2h 4mResolved
Nov 5, 2025Partnerlist IssueThis incident has been resolved.23 minResolved

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How to Read This TeamViewer Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before TeamViewer acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single TeamViewer outage in this window ran 7d, against a mean recovery of 8h 27m. If you depend on TeamViewer in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.