Telesign Outage History

200 incidents recorded over the last 365 days, 149 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Telesign status100.00% uptime history

Every Recorded Telesign Incident

Telesign incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 17, 2026PhoneID Multiple Addons Scheduled Maintenance - United Kingdom Orange and EE CommunicatiionsStart Date: 11/17/2026 Start Time: 02:00 PM PDT End date: 11/18/2026 End Time: 01:20 AM PDT We have been informed that one of our partners in the United Kingdom for Orange and EE Communicatiions operator will conduct…13h 20mScheduled
Nov 16, 2026PhoneID Multiple Addons Scheduled Maintenance - United Kingdom Orange and EE CommunicatiionsStart Date: 11/16/2026 Start Time: 02:30 PM PST End date: 11/16/2026 End Time: 09:00 PM PST We have been informed that one of our partners in the United Kingdom for Orange and EE Communicatiions operator will conduct…6h 30mScheduled
Nov 6, 2026Number Verify Scheduled Maintenance - United KingdomDate: 11/05/26 Start Time: 06:00PM PST End Time: 10:00PM PST We have been informed that one of our partners in United Kingdom will conduct planned maintenance at the specified date and time. Customers using the Phone…4h 0mScheduled
Nov 4, 2026Quality degradation Phone ID Number Deactivation - United States (US)Issue: Quality Degradation Phone ID Number Deactivation - United States (US) We are currently experiencing a decline in quality for the Phone ID Number Deactivation - United States (US). We'd like to apologize for any…—Investigating
Nov 4, 2026Operator Alert - India (IN) - Multiple MNOsStart Time: 05:36 AM PST - 11/04/26 End Time: 06:31 AM PST - 11/04/26 Network issues previously reported for Multiple MNOs from India (IN) have been resolved. End users should no longer experience delays receiving SMS…39 minResolved
Nov 3, 2026Possible DelaysDear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you…—Investigating
Nov 3, 2026Operator Alert - Thailand (TH) - Advanced Info Service PLC (AIS GSM) (520/01;03) - 11/3/26Start Time: 5:37 AM PST - 11/3/26 End Time: 6:17 AM PST - 11/3/26 Network issues previously reported for Advanced Info Service PLC (AIS GSM) (520/01;03) from Thailand (TH) have been resolved. Advanced Info Service…53 minResolved
Nov 3, 2026Operator Service Alert - Canada (CA) - Iristel Inc. (302/600;620)Start Time: 23:30 PM - 11/02/26 End Time: 07:00 AM - 11/03/26 Network issues previously reported for Iristel Inc. (302/600;620) from Canada (CA) have been resolved. Iristel Inc. (302/600;620) end users should no longer…7h 3mResolved
Nov 3, 2026Operator Alert - Bolivia (BO) - ENTEL Movil (736/02)Start Time: 7:09 PM PST - 11/02/26 End Time: 11:27 PM PST - 11/02/26 Network issues previously reported for ENTEL Movil (736/02) from Bolivia (BO) have been resolved. ENTEL Movil (736/02) end users should no longer…5h 7mResolved
Nov 3, 2026Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26) - 11/2/26Start Time: 18:36 PST - 11/2/26 End Time: 20:20 PST - 11/2/26 Network issues previously reported for Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should…1h 55mResolved
Nov 2, 2026Operator Alert - Nepal (NP) - Nepal Mobile (Nepal Telecom) (429/01;03)Start Time: 1:22 PM PST - 11/02/26 End Time: 2:30 PM PST - 11/02/26 Network issues previously reported for Nepal Mobile (Nepal Telecom) (429/01;03) from Nepal (NP) have been resolved. Nepal Mobile (Nepal Telecom)…1h 51mResolved
Nov 2, 2026Operator Alert - Austria (AT) - Telering (232/07)Start Time: 07:20 AM PST - 11/02/2026 End Time: 10:07 AM PST - 11/02/2026 Network issues previously reported for Telering (232/07) from Austria (AT) have been resolved. Telering (232/07) end users should no longer…3h 14mResolved
Nov 2, 2026Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01)Start Time: 06:49 AM - 11/02/2026 End Time: 07:33 AM - 11/02/2026 Network issues previously reported for Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no…55 minResolved
Nov 2, 2026Operator Alert - Austria (AT) - Max Mobile (T-Mobile) (232/03)Start Time: 05:36 AM PST - 11/02/26 End Time: 10:21 AM PST - 11/02/26 Network issues previously reported for Max Mobile (T-Mobile) (232/03) from Austria (AT) have been resolved. Max Mobile (T-Mobile) (232/03) end users…5h 14mResolved
Nov 1, 2026Phone ID Contact, Contact Match, Subscriber Status & Number Deactivation - Scheduled Maintenance - United States - T-MOBILEThe scheduled maintenance has been completed.3h 30mScheduled
Oct 30, 20262-Way service interruptions United Kingdom (GB) - Telefonica UK Limited (234/02;10;11)Start Time: 04:30 AM PDT - 10/30/2026 End Time: 10:30 AM PDT - 10/30/2026 Previously reported issues with 2-Way SMS delivery toward United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) have been resolved. End…5h 7mResolved
Oct 29, 2026Regulatory Update: China SMS Delivery and Signature Requirements UpdateWe will be undergoing scheduled maintenance during this time.3600h 0mScheduled
Oct 29, 2026Operator Alert - Kuwait (KW) - Zain (419/02)Start Time: 5:56 PM PST - 10/28/26 End Time: 6:43 PM PST - 10/28/26 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays…2h 8mResolved
Oct 28, 2026Regulatory Update: 📢 Important Update: Sender ID Registration Requirement in FinlandMaintenance will begin as scheduled in 60 minutes.3600h 0mScheduled
Oct 28, 2026SIM Swap, Number Deactivation and Contact Match addons Service Alert - United Kingdom Orange and EE CommunicatiionsDate: 10/28/2026 Start Time: 07:47 AM PDT End Time: 08:20 AM PDT We received notification from our partner that the issue previously noticed in the United Kingdom has been resolved. End users should no longer…1h 52mResolved
Oct 28, 2026Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08)Start Time: 08:30 PT - 10/28/26 End Time: 13:28 PT - 10/28/26 Network issues previously reported for Orange (Mobistar) (206/10;08 from Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08 end users should no…5h 20mResolved
Oct 27, 2026Contact Match, Age Verify, Call Forward Detect, Number Deactivation Addon Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.2h 30mScheduled
Oct 27, 2026Phone ID Contact Match, Number Deactivation and Sim Swap Service Alert - United Kingdom Hutchison 3G UK LtdDate: 10/27/2026 Start Time: 07:35 AM UTC+0 End Time: 09:35 AM UTC+0 We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer…59 minResolved
Oct 27, 2026Contact Match, Age Verify, Number Deactivation and Call Forward Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.5h 30mScheduled
Oct 26, 2026Phone ID Live Service Alert - IndiaStart Date: 10/26/2026 Start Time: 10:30 AM PDT End Date: 10/27/2026 End Time: 02:35 AM PDT We received notification from our partner that the issue previously noticed in India has been resolved. End users should no…47h 26mResolved
Oct 26, 2026Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)This incident has been resolved. For up-to-date information regarding China delivery, please refer to the New Regulatory Update page: https://status.telesign.com/incidents/h3881zxqzcrp173h 37mResolved
Oct 26, 2026Phone ID Contact Service Alert - United StatesStart Time: 10/26/2026 8:30 UTC End Time: 10/27/2026 12:40 UTC We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience…31h 21mResolved
Oct 26, 2026Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 10/25/26Start Time: 7:12 PM PDT - 10/25/26 End Time: 9:47 PM PDT - 10/25/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08)] from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08)…2h 2mResolved
Oct 26, 2026Operator Service Alert - Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 10/25-26/26The scheduled maintenance has been completed.9h 0mScheduled
Oct 24, 2026Phone ID - Multiple Addons - Scheduled Maintenance - United Kingdom (GB) - VodafoneThe scheduled maintenance has been completed.5h 45mScheduled
Oct 24, 2026Operator Alert - Japan (JP) - KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89)Start Time: 08:20 AM PDT- 10/24/26 End Time: 12:17 PM PDT- 10/24/26 Network issues previously reported for KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) from Japan (JP) have been…4h 32mResolved
Oct 24, 2026Operator Alert - Colombia (CO) - Partners Telecom Colombia SAS (WOM) (732/360)Start Time: 00:04 AM PST - 10/24/2026 End Time: 03:02 AM PST - 10/24/2026 Network issues previously reported for Partners Telecom Colombia SAS (WOM) (732/360) from Colombia (CO) have been resolved. Partners Telecom…3h 13mResolved
Oct 24, 2026Operator Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70)Date: 10/23/2026 Start Time: 07:52 PM PST - 10/23/26 End Time: 11:39 PM PST - 10/23/26 We received notification that the network issues previously reported by Telefonica Moviles Argentina SA (Movistar) from Argentina…3h 21mResolved
Oct 23, 20262-Way service interruptions - AustraliaThis incident has been resolved.1h 22mResolved
Oct 23, 2026Contact, Contact Match, Subscriber Status and Number Deactivation Scheduled Maintenance - United States and CanadaThe scheduled maintenance has been completed.4h 0mScheduled
Oct 22, 2026Operator Alert - Japan (JP) - KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89)Start Time: 8:45 AM PST - 10/22/26 End Time: 9:25 AM PST - 10/22/26 Network issues previously reported for KDDI Corporation (440/07;08;50;51;52;53;54;55;56;70;71;72;73;74;75;76;77;78;79;88;89) from Japan (JP) have…1h 18mResolved
Oct 22, 20262-Way service interruptions - Multiple destinationsStart Time: 08:31 AM PDT - 10/22/26 End Time: 08:54 AM PDT - 10/22/26 Previously reported issues with 2-Way SMS delivery toward United Kingdom, Austria, Belgium, Netherlands. have been resolved. End users should no…2 minResolved
Oct 22, 2026Operator Alert - United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) - 10/22/26Start Time: 05:44 AM PST - 10/22/26 End Time: 07:04 AM PST - 10/22/26 Network issues previously reported for Telefonica UK Limited (234/02;10;11) in United Kingdom (GB) have been resolved. Telefonica UK Limited…1h 30mResolved
Oct 22, 2026Possible DelaysDear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. Start Time: 08:19…3 minResolved
Oct 21, 2026Operator Alert - Bolivia (BO) - ENTEL Movil (736/02) - 10/21/26Start Time: 08:48 AM PDT - 10/21/26 End Time: 10:26 AM PDT - 10/21/26 Network issues previously reported for ENTEL Movil (736/02) from Bolivia (BO) have been resolved. ENTEL Movil (736/02) end users should no longer…2h 9mResolved
Oct 21, 2026Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 10/21/26Start Time: 07:58 AM PDT - 10/21/26 End Time: 11:03 AM PDT - 10/21/26 Network issues previously reported for Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer…4h 16mResolved
Oct 21, 2026Possible Delays - VoiceDear Customers and Partners, We experimented intermittent degradation on our platform which could have caused some delays in delivery for voice. Date: 10/21/2026 Start time 13:59 UTC End time 14:09 UTC Our team is…0 minResolved
Oct 21, 2026Quality degradation - France (FR) - Orange France (208/01;02;12;17;32;91;95) - 10/21/2026This incident has been resolved.7h 36mResolved
Oct 20, 2026Operator Alert - Czech Republic (CZ) - T-Mobile (Radio Mobil) (230/01;07)Start Time: 3:34 PM PDT - 10/20/26 End Time: 6:44 PM PDT - 10/20/26 Network issues previously reported for T-Mobile (Radio Mobil) (230/01;07) from Czech Republic (CZ) have been resolved. T-Mobile (Radio Mobil)…3h 55mResolved
Oct 20, 2026Contact Match, Age Verify, Number Deactivation and Call Forward Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.3h 25mScheduled
Oct 20, 2026Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/20/26Start Time: 12:57 PM PDT - 10/20/26 End Time: 15:10 PM PDT - 10/20/26 Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no…3h 8mResolved
Oct 20, 2026Operator Alert - Syria (SY) - MTN (Spacetel Areeba) (417/02) - 10/20/2026Start Time: 01:40 AM PDT - 10/20/2026 End Time: 5 AM PDT - 10/20/2026 Network issues previously reported for MTN (Spacetel Areeba) from Syria (SY) have been resolved. MTN (Spacetel Areeba) end users should no longer…5h 30mResolved
Oct 20, 2026Possible DelaysDear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 10/19/2026 Start Time: 08:05 PM PDT End Time: 08:06 PM PDT If you have any questions, please contact us at…5 minResolved
Oct 20, 2026Possible DelaysDear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 10/19/2026 Start Time: 18:05 PM PDT End Time: 18:06 PM PDT If you have any questions, please contact us at…4 minResolved
Oct 19, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)- 10/19/26The scheduled maintenance has been completed.5h 0mScheduled
Oct 18, 2026PhoneID Multiple Addons Scheduled Maintenance - United Kingdom Orange and EE CommunicatiionsThe scheduled maintenance has been completed.6h 30mScheduled
Oct 17, 2026Possible DelaysDear Customers and Partners, We have experienced intermittent degradation on our platform, which may have caused delivery delays. Date: 10/17/2026 Start Time: 02:48 PM PDT End Time: 02:57 PM PDT Our Team resolved the…0 minResolved
Oct 16, 2026Possible DelaysDate: 10/16/2026 Start Time: 11:16 UTC+0 End Time: 11:28 UTC+0 Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause…22 minResolved
Oct 16, 2026Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 10/16/26Start Time: 3:35 AM PDT - 10/16/26 End Time: 5:11 AM PDT - 10/16/26 Network issues previously reported for Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should…1h 54mResolved
Oct 16, 2026Regulatory Update: 📢 Announcement: Uzbekistan - Compulsory Registration of All Alphanumeric Sender IDs and Whitelisting of All SMS contents on Uzbekistan Ucell NetworkStarting from 30th October 2026, all SMS messages on Ucell network must come from a registered sender ID. Generic sender IDs are not allowed for usage and registration. The sender ID and message content must exactly…3600h 0mScheduled
Oct 15, 2026Operator Alert - Luxembourg (LU) - POST Luxembourg (270/01;10)Start Time: 6:25 AM PDT - 10/15/26 End Time: 7:31 AM PDT - 10/15/26 Network issues previously reported for POST Luxembourg (270/01;10) from Luxembourg (LU) have been resolved. POST Luxembourg (270/01;10) end users…1h 29mResolved
Oct 15, 2026Operator Alert - Nigeria (NG) - Globacom (621/50)Start Time: 4:42 AM PDT - 10/15/26 End Time: 5:50 AM PDT - 10/15/26 Network issues previously reported for Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience…1h 21mResolved
Oct 15, 2026Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 10/14/26Start Time: 11:36 PM PDT - 10/14/26 End Time: 7:01 AM PDT - 10/14/26 Network issues previously reported for Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should…7h 48mResolved
Oct 15, 2026Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 10/14/26Start Time: 08:09 PM PDT - 10/14/26 End Time: 12:22 AM PDT - 10/15/26 Network issues previously reported for Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users…3h 47mResolved
Oct 14, 2026Possible DelaysDear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 10/14/2026 Start Time: 13:54 PM PDT End Time: 13:56 PM PDT If you have any questions, please contact us at…28 minResolved
Oct 14, 2026Operator Alert - Outage Ecuador (EC) - Claro (Conecel / Porta) (740/01)Start Time: 09:03 AM - 10/14/26 End Time: 12:41 AM - 10/14/26 Network issues previously reported for Claro (Conecel / Porta) (740/01) from Ecuador (EC) have been resolved. Claro (Conecel / Porta) (740/01) end users…3h 54mResolved
Oct 14, 2026Operator Alert - Iran (IR) - MCI/TCI (432/11;19;70) - 10/14/2026Start Time: 08:38AM PDT - 10/14/2026 End Time: 11:45AM PDT - 10/14/2026 Network issues previously reported for MCI/TCI (432/11;19;70) from Iran (IR) have been resolved. MCI/TCI (432/11;19;70) end users should no longer…3h 10mResolved
Oct 14, 2026PhoneID Multiple Addons Scheduled Maintenance - United Kingdom VodafoneThe scheduled maintenance has been completed.4h 15mScheduled
Oct 13, 2026Silent Verify and Phone ID Sim Swap addon Scheduled Maintenance - IndiaThe scheduled maintenance has been completed.1h 0mScheduled
Oct 13, 2026Phone ID Contact Match, Sim Swap, Number Recycle, Tenure, call divert, MVNO discovery and Age verify Scheduled Maintenance - United Kingdom VodafoneDate: 10/13/26 Start Time: 02:45 PM PST End Time: 07:00 PM PST We have been informed that one of our partners in the United Kingdom will conduct planned maintenance at the specified date and time. Customers using the…16 minResolved
Oct 13, 2026Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/12/26Start Time: 09:28 PM PDT - 10/12/26 End Time: 12:22 AM PDT - 10/13/26 Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no…3h 52mResolved
Oct 12, 2026Operator Alert - Israel (IL) - Pelephone Communications Ltd (425/03;16;18) - 10/12/26Start Time: 12:01 AM PDT - 10/12/26 End Time: 01:36 AM PDT - 10/12/26 Network issues previously reported for Pelephone Communications Ltd (425/03;16;18) from Israel (IL) have been resolved. Pelephone Communications…2h 4mResolved
Oct 11, 2026Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01)Start Time: 04:46 PM PST - 10/11/26 End Time: 10:55 PM PST - 10/11/26 Network issues previously reported for Proximus (Belgacom) from Belgium (BE) have been resolved. Proximus (Belgacom) end users should no longer…6h 38mResolved
Oct 11, 2026Operator Alert - New Zealand (NZ) - Spark New Zealand (530/05;06;02) - 09:36 PDTStart Time: 09:36 AM PDT - 10/11/26 End Time: 11:42 AM PDT - 10/11/26 Network issues previously reported for Spark New Zealand (530/05;06;02) from New Zealand (NZ) have been resolved. Spark New Zealand (530/05;06;02)…2h 2mResolved
Oct 11, 2026Operator Alert - Thailand (TH) - Advanced Info Service PLC (AIS GSM) (520/01;03) - 10/11/26Start Time: 4:27 AM PST - 10/11/26 End Time: 6:33 AM PST - 10/11/26 Network issues previously reported for Advanced Info Service PLC (AIS GSM) (520/01;03) from Thailand (TH) have been resolved. Advanced Info Service…1h 36mResolved
Oct 11, 2026Phone ID addons - Scheduled Maintenance - United States T-MobileThe scheduled maintenance has been completed.4h 0mScheduled
Oct 10, 2026Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10) - 10/10/2026Start Time: 02:54pm PDT - 10/10/2026 End Time: 04:05pm PDT - 10/10/2026 Network issues previously reported for America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. America Movil Peru S.A.C…1h 30mResolved
Oct 10, 2026Operator Alert - Peru (PE) - America Movil Peru S.A.C (CLARO PERU) (716/10)Start Time: 01:04 AM PST - 10/10/26 End Time: 02:12 AM PST - 10/10/26 Network issues previously reported for America Movil Peru S.A.C (CLARO PERU) (716/10) from Peru (PE) have been resolved. America Movil Peru S.A.C…1h 16mResolved
Oct 9, 2026Operator Alert - Colombia (CO) - Movil SA (Tigo) (732/103;111;165) - 10/09/2026Start Time: 00:15 AM PDT - 10/09/2026 End Time: 07:59 AM PDT - 10/09/2026 Network issues previously reported for Movil SA (Tigo) (732/103;111;165) from Colombia (CO) have been resolved. Movil SA (Tigo)…8h 37mResolved
Oct 8, 20262-Way service interruptions Colombia (CO)Start Time: 4:51 AM PDT - 08/10/26 End Time: 9:11 AM PDT - 08/10/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all…2h 47mResolved
Oct 7, 2026Operator Alert Kuwait (KW) - Zain (419/02) - 15:00PDTStart Time: 15:00 PDT - 10/07/2026 End Time: 16:30 PDT - 10/07/2026 Network issues previously reported for Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no longer experience delays…1h 23mResolved
Oct 7, 2026Silent Verify and Phone ID Sim Swap addon Scheduled Maintenance - IndiaThe scheduled maintenance has been completed.1h 0mScheduled
Oct 7, 2026Operator Alert - Italy (IT) Multiple MNOsThis incident has been resolved.1h 47mResolved
Oct 7, 2026Possible Delays - IntelligenceDear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. Date…23 minResolved
Oct 7, 2026Possible DelaysDate: 10/07/2026 Start Time: 8:44 UTC End Time: 8:56 UTC Our Team resolved the issue quickly, and no further degradation or disruption was observed.24 minResolved
Oct 7, 2026Operator Service Alert - Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - [10/07/26]This incident has been resolved.5h 21mResolved
Oct 7, 2026Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 10/06/2026Start Time: 09:25PM PDT - 10/06/2026 End Time: 11:00PM PDT - 10/06/2026 Network issues previously reported for Orange (Mobistar) (206/10;08) in Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08) end users…2h 58mResolved
Oct 6, 2026Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 10/06/26Start Time: 11:59 AM PDT - 10/06/26 End Time: 14:49 PDT - 10/06/26 Network issues previously reported for ScanCom Ltd (MTN) (620/01) from Ghana (GH) have been resolved. ScanCom Ltd (MTN) (620/01) end users should no…3h 4mResolved
Oct 6, 2026Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 10/06/26Start Time: 11:43 AM PDT - 10/06/26 End Time: 12:59 AM PDT - 10/06/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG), have been resolved. Nigeria Communications Ltd…1h 31mResolved
Oct 6, 2026Operator Alert - Panama (PA) - Telefonica (714/02;020)Start Time: 11:11 AM PDT - 10/06/26 End Time: 12:21 PM PDT - 10/06/26 Network issues previously reported for Telefonica (714/02;020) from Panama (PA) have been resolved. Telefonica (714/02;020) end users should no…1h 25mResolved
Oct 6, 2026Silent Verify and Phone ID Sim Swap addon Scheduled Maintenance - IndiaThe scheduled maintenance has been completed.30 minScheduled
Oct 6, 2026Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30)Start Time: 06:14 am PDT - 10/06/26 End Time: 08:40 am PDT - 10/06/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd…2h 51mResolved
Oct 6, 2026Phone ID - Multiple products - Scheduled Maintenance - United States and Canada - 10/06/2026The scheduled maintenance has been completed.12h 0mScheduled
Oct 5, 2026Operator Alert - Chile (CL) - Claro Chile (730/03)Start Time: 12:28 PM PDT - 10/05/25 End Time: 01:16 PM PDT - 10/05/25 Network issues previously reported for Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer…1h 30mResolved
Oct 5, 2026Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/05/2026Start Time: 02:25 AM PDT - 10/05/2026 End Time: 06:14 AM PDT - 10/05/2026 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no…4h 41mResolved
Oct 4, 2026Contact Match, SIM Swap, Call forward detection, Age Verify, Number Deactivation and Subscriber Status Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.6h 15mScheduled
Oct 4, 2026Operator Alert - Ghana (GH) - Vodafone Ghana (620/02) - 10/4/26Start Time: 09:46 AM PST - 10/4/26 End Time: 11:55 AM PST - 10/4/26 Network issues previously reported for Vodafone Ghana (620/02) from Ghana (GH) have been resolved. Vodafone Ghana (620/02) end users should no longer…2h 15mResolved
Oct 4, 2026Operator Alert - New Zealand (NZ) - Vodafone New Zealand Ltd. (530/01)Start Time: 04:28 AM PDT - 10/04/26 End Time: 06:15 AM PDT - 10/04/26 Network issues previously reported for Vodafone New Zealand Ltd. (530/01) from New Zealand (NZ) have been resolved. Vodafone New Zealand Ltd…1h 56mResolved
Oct 3, 2026Phone ID Multiple addons Scheduled Maintenance - the United KingdomThe scheduled maintenance has been completed.6h 30mScheduled
Oct 3, 2026Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)Start Time: 08:06 AM PST - 10/03/26 End Time: 09:00 AM PST - 10/03/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08)…48 minResolved
Oct 3, 2026Outage Moldova (MD) - IDC Interdnestrcom (259/03;60)Start Time: 06:12 PM PDT - 02/10/26 End Time: 09:17 PM PDT - 02/10/26 Network issues previously reported for IDC Interdnestrcom (259/03;60) from Moldova (MD) have been resolved. IDC Interdnestrcom (259/03;60) end users…3h 36mResolved
Oct 2, 2026PhoneID Multiple Addons Scheduled Maintenance - United Kingdom Orange and EE CommunicatiionsThe scheduled maintenance has been completed.11h 20mScheduled
Oct 2, 2026Possible DelaysDear Customers and Partners, We have experienced intermittent disruptions/degradation on our platform, which may have caused delivery delays. Date: 10/02/2026 Start Time: 01:06 PM PDT End Time: 01:07 PM PDT Our Team…0 minResolved
Oct 2, 2026Sim Swap, Contact Match and Number Deactivation - Scheduled Maintenance - Vodafone UKThe scheduled maintenance has been completed.1h 30mScheduled
Oct 2, 2026Phone ID Contact addon - Service Alert - United StatesDate: 10/02/26 Start Time: 09:17 AM PDT End Time: 09:52 AM PDT We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience…59 minResolved
Oct 2, 20262-Way service interruptions Belgium (BE)Start Time: 01:35am PDT- 10/02/26 End Time: 03:40am PDT- 10/02/26 Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all…2h 26mResolved
Oct 2, 2026Operator Alert - Belgium (BE) - BASE (KPN) (206/20) - 10/02/26Start Time: 01:35am PDT- 10/02/26 End Time: 04:20am PDT- 10/02/26 Network issues previously reported for BASE (KPN) from Belgium (BE) have been resolved. BASE (KPN) end users should no longer experience delays…2h 54mResolved
Oct 2, 2026Phone ID Contact - Service Alert - United StatesDate: 10/02/26 Start Time: 12:05 AM PST End Time: 07:15 AM PST We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience…6h 53mResolved
Oct 2, 2026Possible DelaysDear Customers and Partners, We have experienced intermittent disruptions/degradation on our platform, which may have caused delivery delays. Date: 10/01/2026 Start Time: 4:26 PM PDT End Time: 4:39 PM PDT Our Team…0 minResolved
Oct 1, 2026Phone ID - Contact Match Addon - Scheduled Maintenance - United Kingdom (GB) - VodafoneThe scheduled maintenance has been completed.5h 45mScheduled
Oct 1, 2026Contact Match, SIM Swap, Call forward detection, Age Verify and Number Deactivation maintenance Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.4h 0mScheduled
Oct 1, 2026Possible DelaysDear Customers and Partners, We have experienced intermittent disruptions/degradation on our platform, which may have caused delivery delays. Date: 10/01/2026 Start Time: 10:09 AM PDT End Time: 10:10 AM PDT Our Team…0 minResolved
Oct 1, 2026Possible DelaysDear Customers and Partners, We have experienced intermittent disruptions/degradation on our platform, which may have caused delivery delays. Date: 10/01/2026 Start Time: 08:47 AM PDT End Time: 08:49 AM PDT Our Team…0 minResolved
Oct 1, 2026Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05) - 10/1/26This incident has been resolved.24h 10mResolved
Oct 1, 2026Regular TelePortal/Portal Maintenance - ScheduledThe scheduled maintenance has been completed.2h 30mScheduled
Oct 1, 2026Phone ID Sim Swap Service Alert - United States Verizon WirelessDate: 09/30/2026 Start Time: 03:35 PM PDT End Time: 07:26 PM PDT We received notification from our partner that the issue previously noticed in the United States has been resolved. End users should no longer experience…1h 24mResolved
Sep 30, 2026Possible DelaysDear Customers and Partners, We're happy to inform you that previously reported irregularities have been resolved. Start time: 01:38 PM PDT End time: 02:01 PM PDT We sincerely apologize for any inconvenience. If you…5 minResolved
Sep 30, 2026Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02)Start Time: 02:30 PM PDT - 09/30/26 End Time: 04:58 PM PDT - 09/30/26 Network issues previously reported for Instituto Costarricense de Electricidad - ICE from Costa Rica (CR) have been resolved. Instituto…2h 47mResolved
Sep 30, 2026Regulatory Update:📢Important Announcement: Brazil regulatory change affecting betting customersMaintenance will begin as scheduled in 60 minutes.3600h 0mScheduled
Sep 30, 2026PhoneID Live Service Alert - Lost Coverage to Australia TelstraDate: 09/30/26 End Time: Ongoing Please note that we have lost coverage for PhoneID Live for Australia Telstra. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and…—Investigating
Sep 30, 2026Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26Start Time: 3:12 AM PDT - 9/30/26 End Time: 6:20 AM PDT - 9/30/26 Network issues previously reported for Orange (Mobistar) (206/10;08) in Belgium (BE) have been resolved. Orange (Mobistar) (206/10;08) end users should…3h 44mResolved
Sep 30, 2026Elevated RCS ErrorsThe elevated level of RCS errors has been resolved. Service has returned to normal, and we are continuing to monitor performance to ensure a stable experience for all customers. Start time: 1:20 AM PDT 9/30/26 End…2h 37mResolved
Sep 30, 2026Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26Start Time: 10:52 PM PDT - 9/29/26 End Time: 2:42 AM PDT - 9/30/26 Network issues previously reported for Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) from Argentina (AR) have been…5h 39mResolved
Sep 29, 2026PhoneID Contact match, Age verify, Number Deactivation, SIM Swap and Call Forward Detection APIs Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.11h 0mScheduled
Sep 29, 2026Operator Service Alert -Country Name - Operator (MNC/MCC)Start Time: 08:00 AM PDT - 9/29/26 End Time: 10:45 AM PDT - 9/29/26 Network issues previously reported for China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China Mobile (460/00;02;07;28;04;08)…14h 24mResolved
Sep 29, 2026Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/29/26Issue: Operator - China (CN) - China Mobile (460/00;02;07;28;04;08) - Quality degradation Date: 9/29/26 Start Time: 2:35 AM PDT End Time: 4:38 AM PDT Summary: The quality degradation affecting SMS delivery toward…1h 52mResolved
Sep 29, 2026Regular Teleportal/Portal Maintenance - Scheduled - 09/29/26 01:00 AM PDTThe scheduled maintenance has been completed.2h 30mScheduled
Sep 28, 2026Number Deactivation and Subscriber status - Scheduled Maintenance - United States and CanadaThe scheduled maintenance has been completed.4h 0mScheduled
Sep 28, 2026Phone ID Sim Swap Service Alert - CanadaDate: 09/28/26 Start Time: 10:19 AM PDT End Time: 01:15 PM PDT We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as…42h 44mResolved
Sep 28, 20262-Way service interruptions Austria (AT)Start Time: 09:30 AM PDT - 09/28/26 End Time: 06:00 PM PDT - 09/28/26 Previously reported issues with 2-Way SMS delivery toward Austria (AT) have been resolved. End users should no longer experience any issues as all…9h 4mResolved
Sep 28, 2026Phone ID - Multiple products - Scheduled Maintenance - United States and CanadaScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Sep 27, 2026Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01)Start Time: 03:19 PM PST - 09/27/26 End Time: 06:00 PM PST - 09/27/26 Network issues previously reported for Proximus (Belgacom) (206/01) from Belgium (BE) have been resolved. Proximus (Belgacom) (206/01) end users…3h 7mResolved
Sep 25, 2026Operator Service Alert - Italy (IT) - All MNO's - Quality degradationStart Time: 9:15 AM PDT - 9/25/26 End Time: 10:07 AM PDT - 9/25/26 Network issues previously reported for all MNOs from Italy (IT) have been resolved. All MNOs end users should no longer experience delays receiving SMS…1h 33mResolved
Sep 25, 2026Telesign API Intermittent AvailabilityDear Customers and Partners, Incident date and start and end time: 09/25/2026 06:55 AM PDT We have experienced a short service disruption within the time frame above. All our services are now operating on expected…-27 minResolved
Sep 25, 2026Operator Service Alert - Italy (IT) - All MNO's - Quality degradationStart Time: 01:15 AM PDT - 09/25/26 End Time: 05:41 AM PDT - 09/25/26 Network issues previously observed towards All Operators from Italy (IT) have been resolved. Italy (IT) end users should no longer experience delays…3h 39mResolved
Sep 25, 2026Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26Start Time: 1:37AM PDT - 9/25/26 End Time: 2:15AM PDT - 9/25/26 Network issues previously reported for Indosat Ooredoo Hutchison (510/01;03;21;89) in Indonesia (ID) have been resolved. Indosat Ooredoo Hutchison end…2h 16mResolved
Sep 25, 2026Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025Start Time: 08:40PM PDT - 09/24/2026 End Time: 02:00AM PDT - 09/25/2026 Network issues previously reported for Claro (724/05;12;38) from Brazil (BR) have been resolved. Claro (724/05;12;38) end users should no longer…3h 19mResolved
Sep 25, 2026Operator Service Alert - Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 9/24/26Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 25, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) 09/24/26Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 24, 2026Phone ID - Multiple products - Scheduled Maintenance - United States and CanadaScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 24, 2026Possible DelaysDear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/23/2026 Start Time: 09:32 PM PDT End Time: 09:45 PM PDT If you have any questions, please contact us at…18 minResolved
Sep 24, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) 09/23/26Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 24, 2026Operator Service Alert - Planned Maintenance - United States (US) - T-MOBILE - 09/23/26Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 23, 2026Operator Alert - Ghana (GH) - ScanCom Ltd (MTN) (620/01) - 09/23/2026Start Time: 10:34 AM PDT - 09/23/2026 End Time: 12:27 AM PDT - 09/23/2026 Network issues previously reported for ScanCom Ltd (MTN)(620/01) from Ghana (GH) have been resolved. ScanCom Ltd end users should no longer…1h 56mResolved
Sep 23, 2026Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 09/23/26Start Time: 10:50am PDT - 09/23/26 End Time: 12:30pm PDT - 09/23/26 Network issues previously reported for Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd…2h 32mResolved
Sep 23, 2026Operator Service Alert - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 2026-09-22Scheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 22, 2026Porting Status Service Alert - FranceDate: 09/22/2026 Start Time: 09:00 UTC End Time: 12:15 UTC We received notification from our partner that the issue previously noticed in [Country Name] has been resolved. End users should no longer experience delays…2h 6mResolved
Sep 22, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE - 09/21/26The scheduled maintenance has been completed.9h 0mScheduled
Sep 21, 2026Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)Start Time: 15:45 PDT - 09/21/26 End Time: 15:58 PDT - 09/21/26 Network issues previously reported for Orange France (208/01;02;12;17;32;91;95) from France (FR) have been resolved. Orange France…11 minResolved
Sep 21, 2026Operator Service Alert - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) - 09/21/26Date: 09/22/26 Start Time: 14:00 PM PST End Time: 15:19 PM PST We received notification that the network issues previously reported by United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) from United…9h 34mResolved
Sep 21, 2026Contact Match, SIM Swap, Call forward detection, Age Verify, Number Deactivation Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.6h 0mScheduled
Sep 21, 2026Operator Alert - Ghana (GH) - AirtelTigo (620/03;06;07) - 9/21/26Start Time: 3:45 PM PDT - 9/21/26 End Time: 7:09 AM PDT - 9/21/26 Network issues previously reported for AirtelTigo (620/03;06;07) from Ghana (GH) have been resolved. AirtelTigo (620/03;06;07) end users should no…4h 47mResolved
Sep 21, 2026Quality degradation - China (CN) - Multiple MNOs - 9/21/26Start Time: 2:05 PM PDT - 9/21/26 End Time: 2:43 PM PDT - 9/21/26 Network issues previously reported for Multiple MNOs from China (CN) have been resolved. Multiple MNOs end users should no longer experience delays…2h 5mResolved
Sep 21, 20262-Way service interruptions Netherlands (NL)Start Time: 1:45 AM PDT - 09/21/2026 End Time: 2:24 AM PDT - 09/21/2026 Previously reported issues with 2-Way SMS delivery toward Netherlands (NL) have been resolved. End users should no longer experience any issues…2h 58mResolved
Sep 20, 2026Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 09/20/26Start Time: 03:28 PDT - 09/20/26 End Time: 10:15 PDT - 09/20/26 Network issues previously reported for Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A…7h 0mResolved
Sep 19, 2026Operator Alert - Russia (RU) - Mobile TeleSystems (MTS) (250/01) 09/19/26Start Time: 02:10 PDT - 09/19/26 End Time: 06:10 PDT - 09/19/26 Network issues previously reported for Mobile TeleSystems (MTS) (250/01) from Russia (RU) have been resolved. Mobile TeleSystems (MTS) (250/01) end users…3h 54mResolved
Sep 18, 2026Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26Date: 9/18/26 Start Time: 9:52AM PDT End Time: 11:24AM PDT Summary: The quality degradation affecting SMS delivery toward China Mobile users in China (460/00;02;07;28;04;08) has been resolved. We apologize for any…1h 19mResolved
Sep 18, 20262-Way service interruptions - United Arab Emirates (AE)Start Time: 8:30 PM PDT - 9/17/26 End Time: 10:17 AM PDT - 9/24/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any…157h 49mResolved
Sep 18, 2026Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670)Start Time: 05:12 PM PST - 08/17/26 End Time: 12:19 AM PST - 08/18/26 Quality Degradation previously reported for ATT Mobility (310/016;030;150;170;280;380;410;670) from United States (US) have been resolved. ATT…9h 45mResolved
Sep 17, 2026Possible DelaysDear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 09/17/2026 Start Time: 16:42 PDT End Time: 16:47 PDT If you have any questions, please contact us at…39 minResolved
Sep 17, 20262-Way service interruptions Brazil (BR)Start Time: 10:00 AM PST - 09/16/26 End Time: 01:35 AM PST - 09/22/26 Previously reported issues with 2-Way SMS delivery toward Brazil (BR)have been resolved. End users should no longer experience any issues as all…128h 57mResolved
Sep 16, 2026Possible Delays in Service ResponseDear Customers and Partners, Previously reported disruption affecting our internal support systems has been resolved. Start time: 09/16 07:50 AM UTC+0 End time: 09/16 03:26 PM UTC+0 Response times are back to normal…23h 36mResolved
Sep 16, 20262-Way service interruptions Colombia (CO)Start Time: 09:13 PM PST - 09/15/26 End Time: 12:06 AM PST - 09/16/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO) have been resolved. End users should no longer experience any issues as all…2h 55mResolved
Sep 15, 2026Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/2026Start Time: 04:07am PDT - 09/15/2026 End Time: 08:00am PDT - 09/15/2026 We received notification that the network issues previously reported by Orange (Mobistar) (206/10;08) from Belgium (BE) have been resolved. Orange…13h 8mResolved
Sep 15, 20262-Way service interruptions Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/26Start Time: 04:10AM PDT - 09/15/26 End Time: 5:56AM PDT - 09/15/26 Previously reported issues with 2-Way SMS delivery toward Belgium (BE) have been resolved. End users should no longer experience any issues as all…1h 55mResolved
Sep 15, 2026Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26Start Time: 11:54 PM PDT - 09/14/26 End Time: 01:06 AM PDT - 09/15/26 We received notification that the network issues previously reported by DiGi Telecommunications Sdn Bhd from Malaysia (MY) have been resolved. DiGi…2h 9mResolved
Sep 15, 2026Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26Start Time: 05:07PM PDT- 09/14/26 End Time: 07:19PM PDT - 09/14/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile…2h 40mResolved
Sep 14, 2026Operator Alert - Kuwait (KW) - Zain (419/02)Start Time: 04:36 AM PST - 09/14/26 End Time: 05:24 AM PST - 09/14/26 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users…11h 1mResolved
Sep 12, 2026Operator Alert - Kuwait (KW) - Zain (419/02) - 9/12/26Start Time: 3:44 PDT - 9/12/26 End Time: 5:13 PDT - 9/12/26 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users should no…1h 25mResolved
Sep 11, 20262-Way service interruptions - Belgium AllStart Time: 11:36 PM PDT - 09/10/2026 End Time: 02:30 AM PDT - 09/11/2026 Previously reported issues with 2-Way SMS delivery toward Belgium have been resolved. End users should no longer experience any issues as all…3h 5mResolved
Sep 10, 2026Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10)Start Time: 10:33PM - 09/09/2026 End Time: 12:10AM - 09/10/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been…1h 32mResolved
Sep 9, 20262-Way service interruptions Colombia (CO)Start Time: 05:10AM PDT - 09/09/26 End Time: 05:20 AM PDT - 09/09/26 Previously reported issues with 2-Way SMS delivery toward Colombia (CO). have been resolved. End users should no longer experience any issues as all…19h 10mResolved
Sep 9, 2026Operator Alert - Moldova (MD) - IDC Interdnestrcom (259/03;60) - 09/09/26Start Time: 05:00am PDT - 09/09/26 End Time: 05:25am PDT - 09/09/26 We received notification that the network issues previously reported by IDC Interdnestrcom (259/03;60) from Moldova have been resolved. IDC end…59 minResolved
Sep 9, 2026Operator Alert - Egypt (EG) - Telecom Egypt (602/04)Start Time: 04:09 AM PST - 09/09/26 End Time: 05:31 AM PST - 09/09/26 We received notification that the network issues previously reported by Telecom Egypt (602/04) from Egypt (EG) have been resolved. Telecom Egypt…1h 39mResolved
Sep 8, 2026Operator Alert - Kenya (KE) - Safaricom Limited (639/02)Start Time: 11:59 AM PDT - 09/08/26 End Time: 1:08 PM PDT - 09/08/26 We received notification that the network issues previously reported by [OPERATOR NAME] from Kenya (KE) have been resolved. Safaricom Limited…1h 22mResolved
Sep 8, 2026Operator Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)Start Time: 09:10 AM PST - 09/08/26 End Time: 11:07 AM PST - 09/08/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved…2h 45mResolved
Sep 8, 2026Intelligence check issues for United StatesDear customers and partners, Previously reported issue with Intelligence checks for US numbers has been resolved. Start time: 04:48 AM PDT End time: 06:28 AM PDT We sincerely apologize if this caused any…1h 0mResolved
Sep 7, 2026Possible DelaysDear Customers and Partners, The service disruption for our Verify API product has now been resolved. Date: 09/07/2026 Start Time: 03:30 PM PDT End Time: 03:51 PM PDT Our network operations team is still…42 minResolved
Sep 7, 20262-Way service interruptions Belgium (BE)Start Time: 06:48 AM PDT - 09/07/2026 End Time: 08:30 AM PDT - 09/07/2026 Previously reported issues with 2-Way SMS delivery toward Belgium have been resolved. End users should no longer experience any issues as all…1h 27mResolved
Sep 7, 20262-Way service interruptions Colombia (CO )- 09/07/26This incident has been resolved.16h 58mResolved
Sep 6, 2026Operator Alert - Kuwait (KW) - Zain (419/02) - 09/06/2026Start Time: 06:30PM PDT - 09/06/2026 End Time: 07:30PM PDT - 09/06/2026 We received notification that the network issues previously reported by Zain (419/02) from Kuwait (KW) have been resolved. Zain (419/02) end users…1h 26mResolved
Sep 6, 2026Possible DelaysDear Customers and Partners, The disruption of service for our Phone ID and SMS products has now been resolved. Date: 09/06/2026 Start Time: 12:05 PM PDT End Time: 12:22 PM PDT Our network operations team is still…1h 36mResolved
Sep 6, 2026Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03) - 9/6/26Start Time: 3:54 AM PDT - 9/6/26 End Time: 5:33 AM PDT - 9/6/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo…1h 59mResolved
Sep 6, 2026Operator Alert - Peru (PE) - Entel Peru S.A. (716/07;17;31) 09/06/26Start Time: 12:57 AM PDT - 09/06/26 End Time: 5:44 AM PDT - 09/06/26 We received notification that the network issues previously reported by Entel Peru S.A. (716/07;17;31) from Peru (PE) have been resolved. Entel…4h 52mResolved
Sep 6, 2026Operator Service Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080) - Quality degradationStart Time: 7:50 PM PDT - 09/05/26 End Time: 10:36 AM PDT - 09/06/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)…13h 58mResolved
Sep 5, 2026PhoneID Contact match, Age verify, Number Deactivation, SIM Swap and Call Forward Detection APIs Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.3h 25mScheduled
Sep 5, 2026Phone ID Contact Match and Age Verify Scheduled Maintenance - United KingdomThe scheduled maintenance has been completed.4h 25mScheduled
Sep 5, 2026Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/5/26Start Time: 09:00 AM PDT - 9/5/26 End Time: 11:10 AM PDT - 9/5/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China…3h 27mResolved
Sep 5, 2026Operator Alert - Mexico (MX) - ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)Start Time: 5:05 AM PDT - 09/05/26 End Time: 10:28 AM PDT - 09/05/26 We received notification that the network issues previously reported by ATT (Iusacell&Unefon&Nextel) (334/01;010;04;040;05;050;09;090;07;070;080)…6h 20mResolved
Sep 4, 20262-Way service interruptions - South Africa (ZA) - Vodacom (655/01)Start Time: 03:15 AM PST - 09/04/26 End Time: 12:00PM PST - 09/06/26 Previously reported issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom have been resolved. End users should no longer experience any…429h 38mResolved
Sep 4, 2026Sim Swap, Contact Match and Subscriber Status Service Alert - CanadaStart Time: 06:00 UTC End Time: Ongoing We received notification from our partner that Sim Swap, Contact Match and Subscriber Status is currently having issues in Canada, which may cause some delays. We will inform you…631h 18mResolved
Sep 4, 2026Telesign activity - maintenanceScheduled maintenance is still in progress. We will provide updates as necessary.576h 0mScheduled
Sep 4, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830)- 09/03/26The scheduled maintenance has been completed.8h 0mScheduled
Sep 3, 2026Regulatory Update: 📢 Important Announcement: United Arab Emirates Operators FreezeMaintenance will begin as scheduled in 60 minutes.3600h 0mScheduled
Sep 3, 2026Operator Alert - Angola (AO) - Unitel (631/02) [09/03/26]Start Time: 03:13 PM PDT - 09/03/26 End Time: 09:07 PM PDT - 09/03/26 We received notification that the network issues previously reported by Unitel (631/02) from Angola (AO) have been resolved. Unitel (631/02) end…6h 21mResolved
Sep 3, 2026Operator Service Alert - Colombia (CO) - Claro Comunicacion Celular S.A (Comcel S.A) (732/101)ssue: Operator - Claro Comunicacion Celular S.A (Comcel S.A) (732/101) Quality degradation Start Time: 09:00 PT - 09/03/26 End Time: 12:45 PT- 09/03/26 Summary: We received notification that Claro Comunicacion…3h 21mResolved
Sep 3, 2026Operator Alert - Uruguay (UY) - ANTEL (748/01) - 2/9/26Start Time: 9:39 PM PST - 02/09/26 End Time: 10:52 PM PST - 02/09/26 We received notification that the network issues previously reported by ANTEL (748/01) from Uruguay (UY) have been resolved. ANTEL (748/01) end…1h 30mResolved
Sep 3, 2026Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15)Start Time: 8:47 PM PDT - 09/02/26 End Time: 11:38 PM PDT - 09/02/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved…3h 17mResolved
Sep 3, 2026Operator Service Alert -Planned Maintenance - United States (US) - T-MOBILE (310/023;024;025;026;053;120;160;200;210;220;230;240;250;260;270;310;490;530;580;660;770;800;830) - 8/2/2026The scheduled maintenance has been completed.8h 0mScheduled
Sep 2, 2026Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08)Start Time: 08:30 AM PDT - 09/02/26 End Time: 1:38 PM PT - 09/02/26 We received notification that the network issues previously reported by China Mobile (460/00;02;07;28;04;08) from China (CN) have been resolved. China…5h 13mResolved
Sep 2, 2026SimSwap Scheduled Maintenance - IndiaThe scheduled maintenance has been completed.-1080 minScheduled
Sep 2, 2026Operator Alert - Brazil (BR) - Algar (724/07;32;33;34) - 09/01/26Start Time: 09:46PM PDT - 09/01/26 End Time: 10:40PM PDT - 09/02/26 We received notification that the network issues previously reported by Algar (724/07;32;33;34) from Brazil (BR) have been resolved. Algar…25h 43mResolved
Sep 1, 2026Operator Alert - Palestine (PS) - Wataniya Mobile (425/06)Start Time: 7:45 AM PDT - 09/01/26 End Time: 9:01 AM PDT - 09/01/26 We received notification that the network issues previously reported by Wataniya Mobile (425/06) from Palestine (PS) have been resolved. Wataniya…30h 17mResolved
Sep 1, 20262-Way service interruptions Mexico (MX)Start Time: 03:48 PM PST - 08/31/26 End Time: 02:43 PM PST - 09/02/26 Previously reported issues with 2-Way SMS delivery toward Mexico (MX) have been resolved. End users should no longer experience any issues as all…31h 7mResolved
Aug 31, 2026Operator Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) [08/31/26]Start Time: 14;54 PDT - 08/31/26 End Time: 15;54 PDT - 08/31/26 We received notification that the network issues previously reported by Telefonica Moviles Argentina SA (Movistar) from Argentina (AR have been resolved…45 minResolved

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How to Read This Telesign Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Telesign acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Telesign outage in this window ran 150d, against a mean recovery of 4d 11h. If you depend on Telesign in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.