Telestream Outage History
7 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Telestream Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 25, 2026 | Telestream Cloud API partial outageThis issue is resolved and the Telestream Cloud API is operating normally. Requests that failed during the incident may need to be resubmitted. If you still see errors, please contact Telestream Support. | 0 min | Resolved |
| Sep 11, 2026 | UP Platform - Unable to Log InThis issue has been resolved. The UP Platform can now be accessed users can access the platform. | 18 min | Resolved |
| Apr 5, 2026 | Telestream Cloud Experienced Long Queue TimesThis incident has been resolved. | 20 min | Resolved |
| Mar 3, 2026 | Telestream Cloud Outage**Incident Update: Database Write Interruption** **Status:** Resolved **Summary:** Following an automated node restart, the database cluster entered a protective "non-primary" mode, temporarily suspending write… | 2h 44m | Resolved |
| Feb 26, 2026 | Telestream Cloud - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 19, 2026 | Telestream Cloud - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jan 26, 2026 | Telestream Cloud Front End UnavailableThis incident has been resolved. The front end is fully operational. | 1h 49m | Resolved |
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How to Read This Telestream Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Telestream acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Telestream outage in this window ran 2h 44m, against a mean recovery of 1h 19m. If you depend on Telestream in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.