Tellent Outage History
33 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Tellent Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Infrastructure maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 28, 2026 | Tellent HR maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 27, 2026 | Tellent HR maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 20, 2026 | Tellent SSO issuesThe SSO is currently experiencing issues and some users are unable to access the platform. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our… | -1806 min | Resolved |
| Oct 13, 2026 | Increased errors affecting Tellent auth servicesThis incident has been resolved. | 20 min | Resolved |
| Sep 10, 2026 | Javelo SSO issuesThis incident has been resolved. | 35 min | Resolved |
| Sep 4, 2026 | Recruitee mailbox issuesThis incident has been resolved. | 2h 49m | Resolved |
| Aug 26, 2026 | Tellent HR maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 25, 2026 | Tellent HR maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 25, 2026 | Upgrade CI nodepools to the master versionThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Aug 23, 2026 | Database upgrade (careers)The scheduled maintenance has been completed. | 24h 30m | Scheduled |
| Jul 20, 2026 | Database maintenanceDB is working again | 30 min | Scheduled |
| Jul 7, 2026 | Database maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 2, 2026 | Database maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 17, 2026 | Tellent HR API downThe Tellent HR API is currently experiencing issues. We understand this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as… | -23 min | Resolved |
| May 19, 2026 | Delayed email delivery to Gmail recipientsThis incident has been resolved. | 19h 36m | Resolved |
| May 12, 2026 | Grow follow up maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 11, 2026 | Javleo/Grow maintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Apr 27, 2026 | TellentHR slow to respondThis incident has been resolved. | 31 min | Resolved |
| Apr 23, 2026 | Database maintenance - Tellent HRThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 21, 2026 | Tellent HR/Javelo maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 2, 2026 | Scheduled Maintenance: Database & Redis UpgradeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 25, 2026 | Javelo SSO login issuesThis incident has been resolved. | 4h 32m | Resolved |
| Feb 23, 2026 | Javelo SSO login issuesThis incident has been resolved. | 17 min | Resolved |
| Feb 16, 2026 | Increased errors affecting Recruitee servicesThis incident has been resolved. | 2h 16m | Resolved |
| Feb 11, 2026 | Javelo SSO login issuesThis incident has been resolved. | 22 min | Resolved |
| Feb 10, 2026 | Tellent services are not loadingThis incident has been resolved. | 29 min | Resolved |
| Feb 6, 2026 | Candidate CV parsing delayedThis incident has been resolved. | 26h 9m | Resolved |
| Jan 16, 2026 | Increased errors affecting Careers API and WhatsApp HiringThis incident has been resolved. | 162h 53m | Resolved |
| Dec 15, 2025 | Manage slow to respondThis incident has been resolved. | 3h 11m | Resolved |
| Nov 18, 2025 | Recruitee mailbox issuesThis incident has been resolved. | 12 min | Resolved |
| Nov 13, 2025 | Scheduled Maintenance: Redis UpgradeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 8, 2025 | DB maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Tellent incident opens instead, at the point where knowing still changes what you do.
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How to Read This Tellent Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Tellent acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Tellent outage in this window ran 6d 18h, against a mean recovery of 9h 13m. If you depend on Tellent in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.