Telnyx Outage History

200 incidents recorded over the last 365 days, 185 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Telnyx status99.95% uptime history

Every Recorded Telnyx Incident

Telnyx incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026Upcoming TLS Certificate renewals for SIP Trunking Signaling - US and EU regionsOur Telephony Engineers will perform maintenance on our inbound SIP proxy servers in the US ([sip.telnyx.com](http://sip.telnyx.com)) and Europe ([sip.telnyx.eu](http://sip.telnyx.eu)) regions. No disruption to calls…243h 0mScheduled
Nov 9, 2026Wireless Maintenance Europe Site (FR5)The Wireless team will be performing planned maintenance on network elements serving our European site. Devices roaming in Europe may experience a brief data interruption while sessions re-establish, not expected to…2h 0mScheduled
Nov 3, 2026Data Connectivity Issues - IMSI1Data connectivity for Telnyx Wireless SIMs using IMSI1 has been restored, and we are no longer seeing elevated errors. If a device is still impacted, toggling airplane mode or rebooting may help it reattach to the…2h 9mResolved
Nov 3, 202610DLC Traffic Towards Tier 1 Carriers DelayedThe issue is now resolved.11h 36mResolved
Nov 3, 2026Data Connectivity Issues IMSI1This incident has been resolved.4h 58mResolved
Nov 3, 2026Messaging LatencyWe believe the issue to be resolved now. We are actively working on ensuring that any webhooks which were delayed as a result of this incident get sent out to the appropriate webhook endpoints. We apologise for any…2h 43mResolved
Nov 3, 2026Telnyx’s Support AI Assistant (TAIA) — Service interruptionCustomers interacting with Telnyx’s Support AI Assistant through the chat or email widget may have observed error responses between 14:15 and 15:00 UTC on November 3, 2026. This issue has been resolved.1 minResolved
Nov 2, 2026Outage of some public API endpoints on Nov 2The cause of the problem was identified and a fix has been in place and tested. The incident has been resolved. Thank you and we apologize to those not able to log in during the affected window.15 minResolved
Nov 2, 2026Messaging API LatencyThe issue is now resolved, webhook production has now caught up. We have been replaying some delayed webhooks where possible throughout the day. Message delivery remains unaffected.9h 50mResolved
Nov 2, 2026Voice Services Update - All RegionsMaintenance has started60h 1mResolved
Oct 30, 2026Messaging Webhook DelaysWe believe the issue is now resolved2h 14mResolved
Oct 29, 2026Telnyx Cloud Storage us-west-1 region maintenanceMaintenance has started4h 1mResolved
Oct 29, 2026Delays with Messaging Webhooks, Mission Control Number and Porting ordering/configurationsOur team found the root cause of this issue to be due to a network blip leading to various service issues. It was confirmed to be brief and all services are now caught up as of 15:15UTC.24 minResolved
Oct 29, 2026Telnyx Cloud Storage us-west-1 region maintenanceApologies, we are starting the previously-planned maintenance early due to security concerns. Customers may experience intermittent cloud storage service for buckets located in us-west-1 region during the maintenance…2h 0mScheduled
Oct 29, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 3mResolved
Oct 28, 2026Telephony tokens 503s errorA rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.0 minResolved
Oct 28, 2026Unexpected wireless voice usage and chargesResolved31h 36mResolved
Oct 28, 2026Wireless session drops in DC2NAT errors resulted in user-plane issues for some users.2h 55mResolved
Oct 27, 2026MMS API Delivery IssuesWe observed some queueing as it relates to delivery receipts over MMS which has since been drained, sending remained unaffected during this period.2h 33mResolved
Oct 27, 2026Scheduled maintenance for Programmable Wireless - Australia/APACMaintenance has started2h 4mResolved
Oct 26, 2026DRA UpdatesMaintenance has started1h 5mResolved
Oct 23, 202610DLC phone number registration experiencing delaysThis issue has been resolved. AT&T provisioning is now flowing normally.5h 2mResolved
Oct 23, 2026Service disruption affecting Mission Control, Call Control/TeXML APIOn October 21, between approximately 18:17 and 19:20 UTC, a network infrastructure issue caused intermittent failures across Telnyx services. Products affected during the disruption: - **Mission Control portal and…-2704 minResolved
Oct 23, 2026SIP Trunking Signaling - AU regionMaintenance has started4h 1mResolved
Oct 23, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 1mResolved
Oct 22, 2026Scheduled Maintenance – Mission Control Portal and API and Number ConfigurationWe unfortunately encountered an issue, which has already been resolved, during some of the database maintenance work. This resulted in portal errors and errors to API requests to some endpoints from 18:41-18:51 UTC. No…3h 44mResolved
Oct 22, 2026Partial Service Degradation Affecting US TrafficThis issue was mitigated 10/22 at 3:16 PM EDT29h 17mResolved
Oct 22, 2026Scheduled maintenance for Programmable Wireless - Australia/APACMaintenance has started2h 1mResolved
Oct 22, 2026Voice Services Update - All RegionsMaintenance has started96h 1mResolved
Oct 22, 2026Emergency Maintenance - US GTP Proxies (DC2/CH1)The emergency maintenance on our US GTP proxies is complete.1h 30mScheduled
Oct 22, 2026Scheduled maintenance for Programmable Wireless - EuropeMaintenance has started3h 3mResolved
Oct 21, 2026Wireless connectivity disruptionsWireless connectivity recovered on October 21st at 19:16UTC. This issue is now mitigated.16h 13mResolved
Oct 21, 2026DRA UpdatesMaintenance has started1h 0mResolved
Oct 21, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 4mResolved
Oct 20, 2026Scheduled maintenance for Programmable Wireless - USThe Wireless team will move voice (IMS) session handling at our US core site to upgraded infrastructure to improve VoLTE call reliability. During the window, new voice registrations may briefly fail and retry while…3h 0mScheduled
Oct 19, 2026DRA UpdatesMaintenance has started1h 4mResolved
Oct 19, 2026Scheduled maintenance for Programmable Wireless - USThe Wireless team will apply core network configuration updates at our US sites to improve data and voice (IMS) session setup. During the window, new data or voice connections may briefly fail to establish while each…3h 0mScheduled
Oct 16, 2026Programmable Video service outageThis is resolved5h 46mResolved
Oct 16, 2026Scheduled maintenance for Programmable Wireless - US (GTP Proxy Update)The Wireless team will perform maintenance on our GTP proxy infrastructure in the US region. During this time there is a potential for brief service disruption for connectivity sessions in the affected region (North…2h 0mScheduled
Oct 16, 2026EU Messaging Update IssuesThis is resolved21h 35mResolved
Oct 15, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started32 minResolved
Oct 15, 2026Voice Services Update - All RegionsMaintenance has started27h 1mResolved
Oct 15, 2026Voice Services Update - All RegionsMaintenance has started107h 1mResolved
Oct 14, 2026Telnyx's Support AI Assistant (TAIA) - currently unavailable Customers interacting with our AI Assistant widget through chat or email may have observed error responses between 14:30 and 15:00 UTC - 14th October 2026. Engineers were alerted to the issue, identified the root…-7 minResolved
Oct 14, 2026Wireless Maintenance – US East and US Central (DC2, CH1)The Wireless team will be performing scheduled maintenance on the US packet core sites, applying configuration updates to session management and charging, one site at a time. Some devices may see a brief interruption to…3h 0mScheduled
Oct 14, 2026eSIM Update - Existing eSIM Maintenance WindowThe Wireless team will be performing scheduled maintenance on eSIM services. During this window, eSIM profile updates and activations may experience brief interruptions. No impact is expected on active data sessions…1h 0mScheduled
Oct 14, 2026API Gateway Maintenance (Idempotency feature) - CH1 - DC2Maintenance has started1h 0mResolved
Oct 13, 2026API v2 - Intermittend Processing DelaysThis is resolved1h 18mResolved
Oct 13, 2026Messaging intermittent errors and latencyThis incident is now resolved.2h 34mResolved
Oct 12, 2026DRA UpdatesMaintenance has started1h 4mResolved
Oct 12, 2026Email API messages rejected with gw_reject// injection_failedWe have confirmed reports that Email API deliverability has now improved. Email sending through the Telnyx Email API was unavailable during the following periods: - 9th October, approximately 21:10–22:05 UTC. - 10th…5h 26mResolved
Oct 11, 2026Voice Services Update - Mumbai, IndiaThe Telnyx anchorsite in "Mumbai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…35h 57mResolved
Oct 10, 2026New eSIM provisioning errorThe issue has been resolved2h 2mResolved
Oct 9, 2026Voice Services Update - Mumbai, IndiaThe Telnyx anchorsite in "Mumbai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…36h 52mResolved
Oct 9, 2026SIP Trunking Signaling - US regionMaintenance has started4h 0mResolved
Oct 8, 2026DRA UpdatesMaintenance has started1h 1mResolved
Oct 8, 2026Voice Services Update - Mumbai, IndiaThe Telnyx anchorsite in "Mumbai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…26h 15mResolved
Oct 7, 2026SIP Trunking Signaling - Europe and Middle-EastMaintenance has started4h 0mResolved
Oct 7, 2026Voice Services Update - All RegionsMaintenance has started50h 0mResolved
Oct 7, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 1mResolved
Oct 7, 2026Voice Services Update - Mumbai, IndiaThe Telnyx anchorsite in "Mumbai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…22h 26mResolved
Oct 6, 2026Delayed delivery of 10DLC SMS messages to AT&T destinationsMessage processing has returned to normal, and all queued messages have been delivered. SMS messages sent over 10DLC long code numbers to AT&T subscribers continue being delivered without delay after monitoring period.25h 51mResolved
Oct 6, 2026Voice Services Update - Mumbai, IndiaThe Telnyx anchorsite in "Mumbai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…9h 21mResolved
Oct 6, 2026Voice Services Update - Chennai, IndiaThe Telnyx anchorsite in "Chennai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…4h 59mResolved
Oct 6, 2026Voice Services Update - Chennai, IndiaThe Telnyx anchorsite in "Chennai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…2h 52mResolved
Oct 5, 2026Voice Services Update - Montreal, CanadaThe Telnyx anchorsite in "Montreal, Canada" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…2h 41mResolved
Oct 5, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 0mResolved
Oct 5, 2026Voice Services Update - Toronto, CanadaThe Telnyx anchorsite in "Toronto, Canada" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…43 minResolved
Oct 5, 2026Voice Services Update - Sydney, AustraliaThe Telnyx anchorsite in "Sydney, Australia" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…43 minResolved
Oct 5, 2026Voice Services Update - Amsterdam, NetherlandsThe Telnyx anchorsite in "Amsterdam, Netherlands" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues…1h 4mResolved
Oct 5, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 0mResolved
Oct 5, 2026Voice Services Update - All RegionsMaintenance has started54h 0mResolved
Oct 5, 2026Voice Services Update - London, UKThe Telnyx anchorsite in "London, UK" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or dropped…42 minResolved
Oct 2, 2026Cloud Storage us-west-1 Region Temporarily UnavailableAll cloud storage operations in us-west-1 are fully available.46 minResolved
Oct 2, 2026Voice Services Update - Chennai, IndiaThe Telnyx anchorsite in "Chennai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…66h 25mResolved
Oct 2, 2026[CH1] Wireguard Server MigrationMaintenance has started39 minResolved
Sep 30, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 4mResolved
Sep 30, 2026Voice Services Update - Melbourne, AustraliaThe Telnyx anchorsite in "Melbourne, Australia" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues…2h 31mResolved
Sep 30, 2026Voice Services Update - Melbourne, AustraliaThe Telnyx anchorsite in "Melbourne, Australia" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues…1h 50mResolved
Sep 29, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started49 minResolved
Sep 29, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…7h 6mResolved
Sep 28, 2026Errors for K2.6 Chat Completions (Voice AI not affected)This is resolved11 minResolved
Sep 25, 2026Telnyx's Support AI Assistant (TAIA) - currently unavailable Engineers have resolved the issue and no further errors are observed at this time.54 minResolved
Sep 25, 2026Wireless Maintenance — CH1 & DC2The Wireless team will be performing maintenance on network signalling infrastructure in the Chicago (CH1) and Ashburn (DC2) sites. During this window, some wireless subscribers in North, Central and South America as…67h 51mScheduled
Sep 23, 2026SIP Trunking Signaling - Australia and Asia regionsMaintenance has started23h 10mResolved
Sep 23, 2026SIP Trunking Signaling - Canada regionMaintenance has started18h 14mResolved
Sep 23, 2026MMS Delivery Delays to AT&T DestinationsMMS delivery to AT&T destinations from 10DLC long codes returned to normal latency as of 18:30 UTC. Messages delayed during the incident were ultimately delivered; no resend is required.3h 12mResolved
Sep 23, 2026Data Connectivity Issues - IMSI1This incident has been resolved. The issue affecting roaming data connectivity for some SIMs has been corrected, and service has returned to normal. Affected devices have re-established their data sessions and are…4h 29mResolved
Sep 23, 2026Elevated API timeouts and 500 errors affecting messaging endpointsWe implemented a fix and are monitoring the results. Pease monitor this status page for further updates - <https://status.telnyx.com/incidents/01M378DSKYYXBS4V46VY5GDC9N>50 minResolved
Sep 23, 2026Intermittent 5XX responses on various API endpointsThe issue is confirmed to be resolved.2h 1mResolved
Sep 23, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started57 minResolved
Sep 22, 2026Elevated MMS Failures for 10DLC 501(c)(3) CampaignsOur downstream partner's fix for MMS messages from 10DLC senders on 501(c)(3) tax-exempt campaigns being falsely rejected with error 40008 has been confirmed. Error rates have remained at normal levels throughout the…21h 35mResolved
Sep 22, 2026Telnyx's Support AI Assistant (TAIA) - currently unavailable Engineers have resolved the issue and no further errors are observed at this time.1h 0mResolved
Sep 22, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…16h 25mResolved
Sep 21, 2026SIP Trunking Signaling - Canada regionMaintenance has started21h 46mResolved
Sep 21, 2026API Gateway Maintenance - All RegionsMaintenance has started36h 12mResolved
Sep 21, 2026API Gateway Maintenance - All RegionsMaintenance has started12h 15mResolved
Sep 21, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 11mResolved
Sep 17, 2026Voice Services Update - All RegionsMaintenance has started18h 58mResolved
Sep 17, 2026Wireless Maintenance - UDSF Version Rollback (All Sites)The Wireless team will be performing a UDSF (Unified Data Storage Function) software version rollback across all three sites (Chicago, Ashburn, and Sydney). This is a precautionary alignment to a Mavenir-supported…134h 16mScheduled
Sep 17, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started2h 7mResolved
Sep 16, 2026[DC2] Wireguard Server MigrationWe will be doing a maintenance on wireguard server in the Ashburn (DC2) region. No IP addresses will be changed, so impact should be limited to client re-handshake with the server. No customer action required.139h 52mScheduled
Sep 15, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…3h 55mResolved
Sep 15, 2026SMS Delivery — Encoding Issues on Outbound Messages to T-MobileOur downstream partner's fix for garbled message bodies on 10DLC SMS to T-Mobile destinations has been confirmed. Impact was limited to 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Both test and live…66h 29mResolved
Sep 15, 2026Outbound Messaging LatencyThe elevated latency affecting messaging outbound requests has been resolved. We are continuing to monitor the service.15h 58mResolved
Sep 15, 2026Voice Services Update - All RegionsMaintenance has started51h 17mResolved
Sep 14, 2026Telnyx Cloud Storage All Region MaintenanceMaintenance has started17h 18mResolved
Sep 14, 2026Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completionsThis is resolved6 minResolved
Sep 14, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 4mResolved
Sep 14, 2026Wireless Network Signalling Redundancy TestThis maintenance has been rescheduled from September 18th to September 21st (06:00-09:00 UTC). The scope of work is unchanged.165h 43mScheduled
Sep 14, 2026Voice Services Update - Chennai, IndiaThe Telnyx anchorsite in "Chennai, India" is currently out of service, and all voice calls are automatically re-routed to the nearest available anchorsite. No actions required. If you experience any audio issues or…4h 50mResolved
Sep 11, 2026Scheduled Maintenance — Wireless Network Infrastructure (EMEA)Maintenance has started115h 8mResolved
Sep 10, 2026API Gateway errors in dc2-gceThe issue affecting API Gateway requests in our dc2-gce location has been resolved, and service has returned to normal.3 minResolved
Sep 10, 2026Emergency Maintenance — Wireless Network Infrastructure (EMEA)Maintenance has started23h 48mResolved
Sep 10, 2026Edge Compute StatefulActor deploys and invocations degradedStatefulActor operations are now fully available.4h 49mResolved
Sep 10, 2026Issues affecting call audio qualityThis issue is now resolved.9h 42mResolved
Sep 10, 2026Emergency Maintenance — Wireless Network Infrastructure (EMEA)Maintenance has started2h 13mResolved
Sep 10, 2026Wireless Network Signalling Redundancy TestThe Wireless team will be performing a planned test of our network signalling redundancy. During this window, we will be deliberately failing over our core subscriber database and messaging systems to their…95h 34mResolved
Sep 10, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 18mResolved
Sep 9, 2026Failed/delayed call recording deliveries, faxes and conference establishmentThis issue is marked as resolved25h 6mResolved
Sep 8, 2026Edge Compute StatefulActor Deploys Partial OutageEdge Compute StatefulActor ship runtime is now operational.25 minResolved
Sep 8, 2026Voice Services Update - All RegionsMaintenance has started68h 35mResolved
Sep 8, 2026API Gateway Maintenance - All RegionsMaintenance has started32h 29mResolved
Sep 8, 2026Voice Services Update - Melbourne, AustraliaOur Telephony Engineers will be performing an update on our Voice Services servers across Melbourne, Australia Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues…1h 19mResolved
Sep 7, 2026Upcoming TLS Certificate renewal for SIP Trunking Signaling - CA regionMaintenance has started43h 42mResolved
Sep 7, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…5h 51mResolved
Sep 4, 2026Voice Services Update - All RegionsUpdate is in Progress90h 56mResolved
Sep 2, 2026Intermittent delays for some outbound messagesThis is resolved210h 34mResolved
Sep 2, 2026Voice Services Update - All RegionsMaintenance has started23h 11mResolved
Sep 2, 2026Voice Services Update - All RegionsMaintenance has started48h 41mResolved
Sep 1, 2026Wireless Maintenance US Central PoP (CH1)Maintenance has started19h 45mResolved
Sep 1, 2026GLM-5.3 DegradationThis is resolved2h 7mResolved
Sep 1, 2026Wireless billing maintenanceMaintenance has started51h 30mResolved
Sep 1, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started6h 5mResolved
Sep 1, 2026Cloud Storage Partially Unavailable in All RegionsThe incident has been resolved, the systems recovering.1h 2mResolved
Aug 31, 2026Voice Services Update - All RegionsMaintenance has started71h 38mResolved
Aug 31, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…5h 58mResolved
Aug 27, 2026Telnyx Ultra voices not available, affecting Assistant creation and updateThis is resolved25 minResolved
Aug 27, 2026Wireless Maintenance US East Site (DC2)The Wireless team will be applying configuration updates to Network Functions on the US East site. The work includes UPF configuration changes requiring restarts, timer parameter updates, and logging configuration…90h 17mScheduled
Aug 27, 2026Wireless billing maintenanceMaintenance has started98h 7mResolved
Aug 27, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 32mResolved
Aug 26, 2026Upcoming TLS Certificate renewals for SIP Trunking Signaling - CA and AU regionsMaintenance has started212h 56mResolved
Aug 26, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started3h 2mResolved
Aug 24, 2026Outbound Canadian PSTN calls issuesThe issue has been resolved.24h 22mResolved
Aug 24, 2026Telnyx Cloud Storage Outage Across All RegionsThe incident has been resolved and all cloud storage services are operational.31 minResolved
Aug 24, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…16h 14mResolved
Aug 23, 2026Voice Services Update - All RegionsMaintenance has started17h 17mResolved
Aug 21, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 3mResolved
Aug 19, 2026Frankfurt Wireless - Restoration of Connectivity post incident of Aug 15thMaintenance has started41h 59mResolved
Aug 19, 2026AI Assistants with Data Locality Australia FailingThis incident has been resolved51 minResolved
Aug 18, 2026Voice Services Update - All RegionsMaintenance has started68h 23mResolved
Aug 17, 2026Programmable Wireless data loss in AustraliaIssue was resolved234h 25mResolved
Aug 17, 2026Voice services update - all regionsOur Telephony Engineers will be performing an update on our Voice Services across all regions Impact: This update is not expected to disrupt service. Action Required: If you experience any audio issues or dropped calls…17h 24mResolved
Aug 15, 2026Network connectivity issues in Frankfurt Closing393h 32mResolved
Aug 14, 2026Scheduled maintenance for Programmable Voice - Voice API/Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started4h 4mResolved
Aug 13, 2026API Gateway Maintenance - USMaintenance has started21h 47mResolved
Aug 13, 2026Voice Services Update - All RegionsMaintenance has started94h 59mResolved
Aug 13, 2026Wireless session dropsIssue was resolved150h 1mResolved
Aug 12, 2026Scheduled maintenance for Programmable Voice - TeXML EU/US/APAC/UAEMaintenance has started1h 20mResolved
Aug 11, 2026Voice Services Update - All RegionsMaintenance has started76h 14mResolved
Aug 11, 2026Local calls to a Few European countries are failing with SIP 503 Service UnavailableThis issue was mititaged as of `Tue Aug 11 09:44:44 UTC 2026`6h 13mResolved
Aug 10, 2026API Gateway Maintenance - VXCMaintenance has started21h 45mResolved
Aug 10, 2026Deepgram Flux High LatencyThis is resolved42 minResolved
Aug 9, 2026Wireless Maintenance US Central Site - 2 of 2Maintenance has started226h 14mResolved
Aug 9, 2026Wireless Maintenance US Central Site - 1 of 2Maintenance has started203h 17mResolved
Aug 9, 2026Wireless Maintenance Australian SiteMaintenance has started178h 31mResolved
Aug 9, 2026Wireless Maintenance US Central SiteMaintenance has started106h 38mResolved
Aug 9, 2026Wireless Maintenance Australian SiteMaintenance has started83h 11mResolved
Aug 9, 2026Wireless Maintenenance US Central SiteMaintenance has started60h 50mResolved
Aug 9, 2026Wireless Maintenance US East siteMaintenance has started35h 48mResolved
Aug 7, 2026Calls experiencing one-way/dead air audio, call drops and missing call recordingsThis incident has been resolved now.78h 16mResolved
Aug 7, 2026Outbound Calls routed through Amsterdam and Frankfurt receiving error code TM1This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.50 minResolved
Aug 7, 2026Wireless EU site MaintenanceMaintenance has started68h 25mResolved
Aug 5, 2026Elevated API errors and missing cost dataThis incident has been resolved. All services are operating normally18h 34mResolved
Aug 4, 2026SDK Client Credential API Failure We identified and mitigated a capacity issue in the backend service that manages telephony tokens and client SDK credentials. This caused intermittent HTTP 503 responses for some credential-related API requests…40h 10mResolved
Aug 4, 2026Voice Services maintenance - FR5 Regionstarted369h 42mResolved
Jul 29, 2026Wireless Maintenance - EuropeCompleted504h 47mResolved
Jul 28, 2026503s on endpoints related to accounts, number config, and sip configAfter monitoring of the initial fixes implemented to resolve the issue, we have not seen any recurrences of the problem. We are marking this as resolved but will continue to monitor.1h 31mResolved
Jul 27, 2026Service Degradation in AustraliaFollowing a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region. We apologise for the…64h 58mResolved
Jul 24, 2026eSIM purchases failingStock replenished to healthy levels.3h 49mResolved
Jul 22, 2026Investigating T-Mobile MMS Delivery Report IssuesThe issue affecting MMS delivery reports to T-Mobile has been resolved. MMS delivery reports are now processing as expected.17h 16mResolved
Jul 20, 2026Intermittent loss of mobile data on some SIMs after a period of inactivityThis issue was resolved on Friday, July 31, at approximately 3:00 PM CST.334h 48mResolved
Jul 17, 2026Data Connectivity Issues - EuropeIssue is resolved3h 56mResolved
Jul 16, 2026Billing records processing lagBilling records are being processed normally818h 43mResolved
Jul 15, 2026Ongoing incident with several services.This has been resolved since 2026-07-15836h 40mResolved
Jul 15, 2026Wireless API unavailability caused by internal outageService restored2h 20mResolved
Jul 14, 2026API Gateway in SY1 UnreachableThis incident has been resolved.17 minResolved
Jul 13, 2026SMS and MMS Delays Towards U.S. T-Mobile DestinationsSMS and MMS delays resolved downstream with T-Mobile.1h 19mResolved
Jul 10, 2026WDR processing DelayThe record processing laag has been reduced to normal levels.61h 41mResolved
Jul 7, 2026Partial Outage affecting IMSI2 and IMSI5Issue has been identified, a fix was set in place and service was confirmed to be restored.3h 41mResolved
Jul 7, 2026Issues with call origination in Singapore due to Do Not Originate D46This issue was resolved.70h 52mResolved
Jul 6, 2026Wireless - SIM Registration and eSIM Purchase Failures for Bulk OrdersIssue has been resolved.71h 52mResolved
Jul 1, 2026Data Connectivity Issues - Multiple Roaming partners affectedService Restored.24h 41mResolved
Jun 30, 2026Wireless Connectivity Issues in EuropeWe are currently observing intermittent connectivity issues for wireless customers in Europe.58h 31mResolved
Jun 29, 2026Data Connectivity Issues - Multiple Roaming Partners AffectedDue to changes in the mobile packet core, data connectivity logs in the Telnyx portal may be outdated. We are working to bring back accurate reporting as soon as possible.93h 26mResolved
Jun 25, 2026Data Connectivity Issues on IMSI1 & IMSI2Service Restored176h 46mResolved
Jun 24, 2026Data Connectivity Issues on IMSI1 - AmericasServices Restored191h 48mResolved
Jun 24, 2026Data Connectivity Issues on IMSI1 - SydneyThis issue was resolved on Jun 24th, 2026 at 09:15 AM CST22h 24mResolved
May 27, 2026Scheduled maintenance for Programmable Voice - Voice API`Our Telephony Engineers will perform maintenance on our Programmable Voice services in the Europe/US region. This maintenance should not disrupt service.`1h 10mScheduled
May 18, 2026Wireless MaintenanceTelnyx will be performing planned maintenance on our wireless network infrastructure. During this maintenance, wireless SIMs may experience a short interruption while reconnecting to the mobile network. The expected…2374h 59mResolved

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How to Read This Telnyx Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Telnyx acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Telnyx outage in this window ran 98d 22h, against a mean recovery of 2d 11h. If you depend on Telnyx in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.