Is Testlify Down?

**Update: Services Restored** Affected services have been restored and are operating normally. Error rates have returned to baseline and dependent features are functioning as expected. We're actively monitoring for any remaining impacts. **Summary **Core data services experienced a period of degraded availability. Engineering restored the affected services, validated integrity, and confirmed full functionality before closing the incident. **Current status **All systems operational. We're continuing to monitor to ensure stability. **Next steps **If you're still experiencing any issues or notice anything unexpected, please reach out to our support team at support@testlify.com and reference this incident. We're happy to help investigate and resolve anything on your end. We appreciate your patience during the incident. --- [2026-07-13T15:31:11Z] (monitoring) **Update: Recovery in progress** We've identified the source of the disruption and recovery is now actively underway. Engineering has begun restoring the affected services and we're seeing early signs of progress. **Current status** • Restoration of affected areas is in progress • Error rates are being monitored as services come back online • Dependent features will recover progressively as the underlying services stabilize **Impact** Some users may continue to experience errors or degraded functionality until recovery completes. We expect improvement as restoration proceeds. **Next steps** Continuing recovery efforts, validating integrity as services return, and confirming full functionality before closing the incident. Further updates to follow. --- [2026-07-13T14:38:22Z] (identified) **Summary** We're currently investigating a major service disruption affecting core data services. A subset of backend data became unavailable, which is causing elevated error rates and degraded functionality across dependent features. **Impact** • Users may experience errors, missing data, or degraded performance when accessing assessments areas • Some workflows relying on these services are currently unavailable or partially functional, including the candidate experience Current status: Engineering is actively investigating the root cause and working on restoration. We're prioritizing service recovery and will provide updates as we learn more. **Next steps** Assessing scope of affected services, evaluating restoration options, and standing up mitigations to reduce customer impact.