Thryv Outage History
16 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Thryv Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 17, 2026 | Scheduled Maintenance: Listings Management (Saturday, October 17, 2026 at 3:00pm CT to Saturday, October 17, 2026 at 11:00pm CT)Scheduled maintenance is complete. | 8h 0m | Scheduled |
| Jul 19, 2026 | Scheduled Maintenance: Business Center Temporarily Unavailable (Sunday 7/19/26 @ 1:00am CDT to Sunday 7/19/26 @ 1:30am CDT)The scheduled maintenance has been completed. | 30 min | Scheduled |
| Jul 8, 2026 | Thryv Business Center - Platform DownThis issue has been fully resolved. | 1h 8m | Resolved |
| Jun 11, 2026 | Marketing Center Reputation Review Response - Continuous LoadingOur development team was able to quickly identify the root cause for this issue and a fix has been implemented. We are seeing the Reputation tab fully loading and functioning as expected within the Marketing Center… | 30 min | Resolved |
| May 10, 2026 | Scheduled Maintenance: Business Center - May 9th, 2026 at 11:00pm CT to Sunday, May 10th, 2026 at 1:00am CTThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 29, 2026 | Scheduled Maintenance: Business Center Temporarily Unavailable (Saturday March 28 - Sunday March 29)The planned one hour system maintenance window starting on Saturday March 28th 2026 at 11:00PM CT has been postponed due to an issue found by our development team during the preparation for the maintenance. The… | 1h 0m | Scheduled |
| Mar 11, 2026 | ThryvPayThis incident is fully resolved. | 1h 33m | Resolved |
| Mar 4, 2026 | Business Center & Marketing Center - Listings Management, ReputationThis issue has been resolved. All systems are operational. | 2h 45m | Resolved |
| Feb 15, 2026 | Scheduled Maintenance: Business Center Temporarily Unavailable (Saturday Feb 14 - Sunday February 15)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 13, 2026 | Scheduled Social Posting - Marketing Center & Business CenterA fix for this has been implemented and the Scheduled Social Posting feature is functioning normally. Users will need to log out and log back in to their thryv software. Our team will continue to monitor for any further… | 39 min | Resolved |
| Jan 21, 2026 | Social Scheduled Posting - Marketing Center and Business CenterOn January 15th 2026 at approximately 8am CT we received reports of users being unable to schedule social posts through the Social feature within Marketing Center and Business Center. Issue Experience: Users were… | -8954 min | Resolved |
| Jan 8, 2026 | Scheduled Maintenance - Marketing CenterThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jan 5, 2026 | Scheduled Maintenance: Listings ManagementThe scheduled maintenance has been completed successfully. | 15h 0m | Scheduled |
| Dec 2, 2025 | Business Center - Calendar on Mobile Application and DesktopThis incident has been resolved. | 1h 2m | Resolved |
| Nov 26, 2025 | Business Center - Mobile App and DesktopOur development team has implemented a fix that has resolved the issue. We suggest users to log out, force close the app in the background, and log in one more time. Please reach out to our Thryv support team if any… | 24h 26m | Resolved |
| Nov 25, 2025 | Business Center Mobile App - Access ErrorThe issue preventing users from accessing the Business Center mobile app has been fully resolved. | 1h 18m | Resolved |
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How to Read This Thryv Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Thryv acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Thryv outage in this window ran 1d, against a mean recovery of 4h 31m. If you depend on Thryv in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.