Tibber Outage History

81 incidents recorded over the last 365 days, 68 of them resolved, 7 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Tibber Incident

Tibber incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026🟠 Analytics - non loading analytics, costs adn average price widgetSome users are experiencing issues where the Cost and Average Price widgets, as well as the Analytics screen, are not displaying any data. We are investigating the cause and will provide an update as soon as we have…—Investigating
Oct 27, 2026🟑 NL – Direct Debit Processing DelayThis incident has been resolved.19h 8mResolved
Oct 27, 2026Tibber App: Unable to load the widgets in the app for some customersThis incident has been resolved.22h 16mResolved
Oct 27, 2026πŸ”΄ Pulse - Unable to load data in the appThis incident has been resolved.23h 56mResolved
Oct 25, 2026πŸ”΄ Tibber Pulse and Bridge - loss of communicationThis incident has been resolved.7h 16mResolved
Oct 23, 2026🟠 Tesla - error message when retrieving vehicle locationThis issue has returned and we are investigating. The previous fix we implemented did not provide sufficient results. We are currently awaiting a reply from Tesla-support on potential solutions.β€”Investigating
Oct 22, 2026🟑 Tibber App - incorrect error message on iOS app after app updateSome users may see an error message after an automatic or manual app update, stating that we are experiencing login issues. This message is incorrect and is caused by a bug. Workaround: Tap the log out button and log…—Investigating
Oct 12, 2026πŸ”΄ Tibber website - not loadingThis incident has been resolved.16h 57mResolved
Oct 7, 2026🟠 Pulse KM - issues connecting to wifiWe are receiving reports that some customers are unable to connect their Pulse KM to their Tibber account. We have identified the issue and are currently working on a fix. We will provide further updates as soon as…—Investigating
Oct 6, 2026πŸ”΄ Homevolt - Polarium cloud backend downThis incident has been resolved.19h 0mResolved
Oct 1, 2026🟑 Tibber support - transfer to a new support platformThis incident has been resolved.644h 42mResolved
Sep 30, 2026VW Group planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 31mScheduled
Sep 29, 2026🟠 Smart Battery - issue communicating with Kostal, SAJ and Solax batteriesThis incident has been resolved.15h 13mResolved
Sep 22, 2026Pulse: Maintenance on Pulse-data and related servicesScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Sep 21, 2026🟑 Analytics - wrong consumption values Discovergy meterFor most affected customers, we have received the correct data from Inexogy and have we replaced the incorrect data. Those customer will receive their invoice soon. For the other customers we are still working…—Investigating
Sep 21, 2026🟑 Smart Charging - instability on VAG group platformThis incident has been resolved.25h 48mResolved
Sep 17, 2026πŸ”΄ Homevolt - Polarium cloud backend downThis incident has been resolved.2h 18mResolved
Sep 11, 2026🟑 Analytics - delay in receiving meter readings from Dutch grid operator LianderThis incident has been resolved.119h 2mResolved
Sep 7, 2026🟑 Homevolt - data issues Homevolt CloudThis incident has been resolved.596h 31mResolved
Sep 2, 2026Norway: Elhub undergoing maintenance on their BankID-serviceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 2, 2026Pulse-data maintenanceMaintenance reverted due to unforeseen circumstances - we’ll schedule a new maintenance at a later time.1h 0mScheduled
Sep 2, 2026Undergoing Pulse-maintenance - device data and Pulse-related services unavailableMaintenance reverted, and will be scheduled at a later time. Stay tuned for updates.1h 7mResolved
Sep 1, 2026🟑 Missing prices in the appThis incident has been resolved.33 minResolved
Aug 27, 2026🟑 Tibber app - issues loading energy dataThis incident has been resolved.3h 10mResolved
Aug 24, 2026🟠 Norway: Issues creating energy deals in Norway - ID-porten and Elhub affectedThis incident has been resolved.175h 12mResolved
Aug 20, 2026πŸ”΄ Account creation - issues creating a Tibber account in Germany using the iOS and Android appThis incident has been resolved.6h 2mResolved
Aug 19, 2026πŸ”΄ Ford - Major issues with power-up for FordThis incident has been resolved.36h 7mResolved
Aug 19, 2026πŸ”΄ Tibber - issues singing new energy contracts through our websiteThis incident has been resolved.3h 38mResolved
Aug 19, 2026πŸ”΄ Tibber App - issues loading appThis incident has been resolved.3h 42mResolved
Aug 7, 2026🟠 Sensibo: Pairing issues - "Error: Invalid_request"This incident has been resolved.932h 35mResolved
Aug 4, 2026Norway - Issues signing up for new energy dealsThis incident has been resolved.24h 0mResolved
Aug 3, 2026🟑 SolarEdge - missing production dataWe advise all users who are still using the old SolarEdge Power-Up to unpair their inverter and pair it again. This will automatically use the new Power-Up. Please be aware that historical data will temporarily be…—Investigating
Aug 3, 2026🟑 Missing charging cost for July, and faulty values in the charger PDF-rapportThis incident has been resolved.24h 26mResolved
Jul 30, 2026🟑 Android - Not possible to add new cars via You - Electric cars, button is grey and not clickable.This incident has been resolved.18h 52mResolved
Jul 13, 2026🟑 Solis - inverters not always charge with available speedTogether with Solis, we have developed new firmware that resolves the known issues affecting the Tibber–Solis integration. Once your inverter has been updated, the integration should work as intended again. Please read…502h 43mResolved
Jul 13, 2026🟑 Smart Charging - delay in processing charger eventsThis incident has been resolved.9h 52mResolved
Jul 10, 2026🟑 SAJ - not covering total home consumption when dischargingThis incident has been resolved.1141h 51mResolved
Jul 7, 2026πŸ”΄ Netherlands - central database is down, not possible to sign contractsThis incident has been resolved.8h 48mResolved
Jul 4, 2026🟠 Growatt - issues receiving and displaying dataThis incident has been resolved.101h 39mResolved
Jul 3, 2026🟑 Huawei - no data or communication due to maintenance at HuaweiThis incident has been resolved.57h 27mResolved
Jul 2, 2026🟑 Pulse & Bridge - some users experiencing issues with connecting to wifi on iOSThis incident has been resolved.2334h 39mResolved
Jul 2, 2026🟠 Growatt - issues receiving and displaying dataThis incident has been resolved.6h 31mResolved
Jun 24, 2026πŸ”΄ Homevolt - showing offline in the Polarium Home app and Tibber appThis incident has been resolved.5h 13mResolved
Jun 23, 2026🟠 Device pairing - issue pairing devices (vehicles, chargers and inverters) from several brandsThis incident has been resolved.3h 17mResolved
Jun 22, 2026πŸ”΄ Pulse and Bridge - issues showing and using Pulse dataThis incident has been resolved.3h 4mResolved
Jun 18, 2026🟠 Ford - some users might experience issues with smart chargingThis incident has been resolved.23h 10mResolved
Jun 11, 2026🟠 Tibber App – Price notification delivery issueThis incident has been resolved.25h 27mResolved
Jun 3, 2026πŸ”΄ Tibber App – Issues with Page Loading and Logging InThis incident has been resolved.113h 14mResolved
Jun 1, 2026πŸ”΄ Pulse - Issues streaming data to the app and APIThis incident has been resolved.27h 13mResolved
May 27, 2026Homevolts offlineDue to intermittent issues with the Polarium Cloud, Homevolts had issues with connectivity for a short period.0 minResolved
May 22, 2026🟑 Tesla/Zaptec - Some Tesla-models may struggle with smart charging and Grid Rewards in combination with Zaptec-chargersThis incident has been resolved.3778h 57mResolved
May 21, 2026Pairing issues for Pulse and BridgeBetween the 4th and 13th of May there were issues pairing Pulse and Bridge to our app. We also experienced some pairing issues for Pulse and Bridge between May 20th and 22nd.0 minResolved
May 20, 2026🟑 Ford: Pairing issues on Android-devices for the new Ford APIAndroid version 26.22 is now available for download for all users. Ford PHEV owners can now pair their vehicle with their Tibber account again.528h 11mResolved
May 11, 2026πŸ”΄ Issues loading widgets, devices and pages in the Tibber-appThis incident has been resolved.41h 50mResolved
May 7, 2026Issues loading the Grid Rewards-screenThis incident has been resolved.2h 32mResolved
May 6, 2026🟠 Smart Charging - delay in executing charging eventsThis incident has been resolved.35h 36mResolved
May 5, 2026🟑 Analytics – Incorrect Production and Self-Consumption Values for Huawei and SolarEdge InvertersWe are still investigating how to correct the inaccurate production data recorded in previous months. We expect to have a solution in place by the end of the third quarter.β€”Investigating
Apr 30, 2026πŸ”΄ Smart charging: Issues loading pages and widgets for cars and chargers. Affects smart charging-functionality.This incident has been resolved.29h 28mResolved
Apr 30, 2026🟠 Grid Rewards - Issues loading Grid Rewards-pages in the appThis incident has been resolved.5h 23mResolved
Apr 28, 2026🟠 Smart Charging and Battery - issues creating smart schedulesThis incident has been resolved.10h 29mResolved
Apr 27, 2026🟠 Smart Charging - our integration partner has issues communicating with several brandsThis incident has been resolved.6h 35mResolved
Apr 25, 2026🟠 Smart Charging and Battery - issues creating smart schedulesThis incident has been resolved.39h 13mResolved
Apr 24, 2026Maintance by Huawei from 20:00 on April 24, 2026 to 08:00 on April 27, 2026The scheduled maintenance has been completed.60h 0mScheduled
Apr 24, 2026🟠 Tesla - issues getting streamed data from Tesla vehiclesThis incident has been resolved.75h 12mResolved
Apr 23, 2026🟑 Volkswagen - issues pairing hybrid Volkswagen modelsThe issue has been resolved. You can now pair your Volkswagen Hybrid vehicle.102h 3mResolved
Apr 17, 2026πŸ”΄ Huawei - (battery) inverters not reachableThis incident has been resolved.57h 35mResolved
Apr 17, 2026Maintance by Huawei from 20:00 on April 17, 2026 to 08:00 on April 20, 2026The scheduled maintenance has been completed.60h 0mScheduled
Apr 15, 2026πŸ”΄ VAG Group - not all users need to re-pair their carThis incident has been resolved.15h 57mResolved
Apr 9, 2026Easee - We are currently not able to control some Easee chargersThis incident has been resolved.78h 40mResolved
Mar 31, 2026πŸ”΄ Grid Rewards - Grid Reward screen and widget not loadingThis incident has been resolved.5h 55mResolved
Mar 31, 2026πŸ”΄ Wallbox - issues pairing Wallbox chargersThis incident has been resolved.646h 2mResolved
Mar 28, 2026🟑 Volkswagen - issues with car pairingThis incident has been resolved.76h 38mResolved
Mar 12, 2026πŸ”΄ Garo - lost access to Garo Entity Pro and Compact chargersThis incident has been resolved.1002h 35mResolved
Mar 9, 2026🟑 Skoda - Lost access to vehicles in the Tibber-app and vehicles that have stopped updating informationThis incident has been resolved.522h 24mResolved
Mar 9, 2026🟑 Wallbox Pulsar Max - issues with chargingWallbox has released a firmware update for the Wallbox Max. We advise customers who experienced Smart Charging issues to install the update and verify if the service is now working correctly.1193h 50mResolved
Mar 7, 2026🟑 Solis battery – some users experiencing reduced solar energy productionThis incident has been resolved.585h 51mResolved
Feb 14, 2026🟑 Home Assistant - issues maintaning connection to Tibber APIWe are closing this message because the issue is not within our systems. The Home Assistant community developers are currently investigating the bug. In the meantime, we recommend setting up the automation.1094h 42mResolved
Feb 12, 2026🟠 Fronius - Pairing issues with solar inverters from FroniusThe current Power-up has been decommissioned for new pairings. If your inverter is still connected and receiving data, it will continue to work as normal. We plan to introduce a completely new Power-up in the future…5156h 5mResolved
Jan 30, 2026🟑 Pulse IR: Issues connecting Pulse IR to Tibber using iOS.This incident has been resolved.1460h 3mResolved
Jan 22, 2026🟠 Discovergy & Inexogy - Missing data in appWe are continuing to investigate this issue.5655h 2mResolved
Jan 21, 2026🟠 Kostal - Issues charging Kostal-batteries with energy from the gridThis incident has been resolved.1664h 46mResolved

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How to Read This Tibber Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Tibber acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Tibber outage in this window ran 235d 15h, against a mean recovery of 17d 12h. If you depend on Tibber in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.