Tibber Outage History
81 incidents recorded over the last 365 days, 68 of them resolved, 7 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Tibber Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | π Analytics - non loading analytics, costs adn average price widgetSome users are experiencing issues where the Cost and Average Price widgets, as well as the Analytics screen, are not displaying any data. We are investigating the cause and will provide an update as soon as we haveβ¦ | β | Investigating |
| Oct 27, 2026 | π‘ NL β Direct Debit Processing DelayThis incident has been resolved. | 19h 8m | Resolved |
| Oct 27, 2026 | Tibber App: Unable to load the widgets in the app for some customersThis incident has been resolved. | 22h 16m | Resolved |
| Oct 27, 2026 | π΄ Pulse - Unable to load data in the appThis incident has been resolved. | 23h 56m | Resolved |
| Oct 25, 2026 | π΄ Tibber Pulse and Bridge - loss of communicationThis incident has been resolved. | 7h 16m | Resolved |
| Oct 23, 2026 | π Tesla - error message when retrieving vehicle locationThis issue has returned and we are investigating. The previous fix we implemented did not provide sufficient results. We are currently awaiting a reply from Tesla-support on potential solutions. | β | Investigating |
| Oct 22, 2026 | π‘ Tibber App - incorrect error message on iOS app after app updateSome users may see an error message after an automatic or manual app update, stating that we are experiencing login issues. This message is incorrect and is caused by a bug. Workaround: Tap the log out button and logβ¦ | β | Investigating |
| Oct 12, 2026 | π΄ Tibber website - not loadingThis incident has been resolved. | 16h 57m | Resolved |
| Oct 7, 2026 | π Pulse KM - issues connecting to wifiWe are receiving reports that some customers are unable to connect their Pulse KM to their Tibber account. We have identified the issue and are currently working on a fix. We will provide further updates as soon asβ¦ | β | Investigating |
| Oct 6, 2026 | π΄ Homevolt - Polarium cloud backend downThis incident has been resolved. | 19h 0m | Resolved |
| Oct 1, 2026 | π‘ Tibber support - transfer to a new support platformThis incident has been resolved. | 644h 42m | Resolved |
| Sep 30, 2026 | VW Group planned maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 31m | Scheduled |
| Sep 29, 2026 | π Smart Battery - issue communicating with Kostal, SAJ and Solax batteriesThis incident has been resolved. | 15h 13m | Resolved |
| Sep 22, 2026 | Pulse: Maintenance on Pulse-data and related servicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 21, 2026 | π‘ Analytics - wrong consumption values Discovergy meterFor most affected customers, we have received the correct data from Inexogy and have we replaced the incorrect data. Those customer will receive their invoice soon. For the other customers we are still workingβ¦ | β | Investigating |
| Sep 21, 2026 | π‘ Smart Charging - instability on VAG group platformThis incident has been resolved. | 25h 48m | Resolved |
| Sep 17, 2026 | π΄ Homevolt - Polarium cloud backend downThis incident has been resolved. | 2h 18m | Resolved |
| Sep 11, 2026 | π‘ Analytics - delay in receiving meter readings from Dutch grid operator LianderThis incident has been resolved. | 119h 2m | Resolved |
| Sep 7, 2026 | π‘ Homevolt - data issues Homevolt CloudThis incident has been resolved. | 596h 31m | Resolved |
| Sep 2, 2026 | Norway: Elhub undergoing maintenance on their BankID-serviceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 2, 2026 | Pulse-data maintenanceMaintenance reverted due to unforeseen circumstances - weβll schedule a new maintenance at a later time. | 1h 0m | Scheduled |
| Sep 2, 2026 | Undergoing Pulse-maintenance - device data and Pulse-related services unavailableMaintenance reverted, and will be scheduled at a later time. Stay tuned for updates. | 1h 7m | Resolved |
| Sep 1, 2026 | π‘ Missing prices in the appThis incident has been resolved. | 33 min | Resolved |
| Aug 27, 2026 | π‘ Tibber app - issues loading energy dataThis incident has been resolved. | 3h 10m | Resolved |
| Aug 24, 2026 | π Norway: Issues creating energy deals in Norway - ID-porten and Elhub affectedThis incident has been resolved. | 175h 12m | Resolved |
| Aug 20, 2026 | π΄ Account creation - issues creating a Tibber account in Germany using the iOS and Android appThis incident has been resolved. | 6h 2m | Resolved |
| Aug 19, 2026 | π΄ Ford - Major issues with power-up for FordThis incident has been resolved. | 36h 7m | Resolved |
| Aug 19, 2026 | π΄ Tibber - issues singing new energy contracts through our websiteThis incident has been resolved. | 3h 38m | Resolved |
| Aug 19, 2026 | π΄ Tibber App - issues loading appThis incident has been resolved. | 3h 42m | Resolved |
| Aug 7, 2026 | π Sensibo: Pairing issues - "Error: Invalid_request"This incident has been resolved. | 932h 35m | Resolved |
| Aug 4, 2026 | Norway - Issues signing up for new energy dealsThis incident has been resolved. | 24h 0m | Resolved |
| Aug 3, 2026 | π‘ SolarEdge - missing production dataWe advise all users who are still using the old SolarEdge Power-Up to unpair their inverter and pair it again. This will automatically use the new Power-Up. Please be aware that historical data will temporarily beβ¦ | β | Investigating |
| Aug 3, 2026 | π‘ Missing charging cost for July, and faulty values in the charger PDF-rapportThis incident has been resolved. | 24h 26m | Resolved |
| Jul 30, 2026 | π‘ Android - Not possible to add new cars via You - Electric cars, button is grey and not clickable.This incident has been resolved. | 18h 52m | Resolved |
| Jul 13, 2026 | π‘ Solis - inverters not always charge with available speedTogether with Solis, we have developed new firmware that resolves the known issues affecting the TibberβSolis integration. Once your inverter has been updated, the integration should work as intended again. Please readβ¦ | 502h 43m | Resolved |
| Jul 13, 2026 | π‘ Smart Charging - delay in processing charger eventsThis incident has been resolved. | 9h 52m | Resolved |
| Jul 10, 2026 | π‘ SAJ - not covering total home consumption when dischargingThis incident has been resolved. | 1141h 51m | Resolved |
| Jul 7, 2026 | π΄ Netherlands - central database is down, not possible to sign contractsThis incident has been resolved. | 8h 48m | Resolved |
| Jul 4, 2026 | π Growatt - issues receiving and displaying dataThis incident has been resolved. | 101h 39m | Resolved |
| Jul 3, 2026 | π‘ Huawei - no data or communication due to maintenance at HuaweiThis incident has been resolved. | 57h 27m | Resolved |
| Jul 2, 2026 | π‘ Pulse & Bridge - some users experiencing issues with connecting to wifi on iOSThis incident has been resolved. | 2334h 39m | Resolved |
| Jul 2, 2026 | π Growatt - issues receiving and displaying dataThis incident has been resolved. | 6h 31m | Resolved |
| Jun 24, 2026 | π΄ Homevolt - showing offline in the Polarium Home app and Tibber appThis incident has been resolved. | 5h 13m | Resolved |
| Jun 23, 2026 | π Device pairing - issue pairing devices (vehicles, chargers and inverters) from several brandsThis incident has been resolved. | 3h 17m | Resolved |
| Jun 22, 2026 | π΄ Pulse and Bridge - issues showing and using Pulse dataThis incident has been resolved. | 3h 4m | Resolved |
| Jun 18, 2026 | π Ford - some users might experience issues with smart chargingThis incident has been resolved. | 23h 10m | Resolved |
| Jun 11, 2026 | π Tibber App β Price notification delivery issueThis incident has been resolved. | 25h 27m | Resolved |
| Jun 3, 2026 | π΄ Tibber App β Issues with Page Loading and Logging InThis incident has been resolved. | 113h 14m | Resolved |
| Jun 1, 2026 | π΄ Pulse - Issues streaming data to the app and APIThis incident has been resolved. | 27h 13m | Resolved |
| May 27, 2026 | Homevolts offlineDue to intermittent issues with the Polarium Cloud, Homevolts had issues with connectivity for a short period. | 0 min | Resolved |
| May 22, 2026 | π‘ Tesla/Zaptec - Some Tesla-models may struggle with smart charging and Grid Rewards in combination with Zaptec-chargersThis incident has been resolved. | 3778h 57m | Resolved |
| May 21, 2026 | Pairing issues for Pulse and BridgeBetween the 4th and 13th of May there were issues pairing Pulse and Bridge to our app. We also experienced some pairing issues for Pulse and Bridge between May 20th and 22nd. | 0 min | Resolved |
| May 20, 2026 | π‘ Ford: Pairing issues on Android-devices for the new Ford APIAndroid version 26.22 is now available for download for all users. Ford PHEV owners can now pair their vehicle with their Tibber account again. | 528h 11m | Resolved |
| May 11, 2026 | π΄ Issues loading widgets, devices and pages in the Tibber-appThis incident has been resolved. | 41h 50m | Resolved |
| May 7, 2026 | Issues loading the Grid Rewards-screenThis incident has been resolved. | 2h 32m | Resolved |
| May 6, 2026 | π Smart Charging - delay in executing charging eventsThis incident has been resolved. | 35h 36m | Resolved |
| May 5, 2026 | π‘ Analytics β Incorrect Production and Self-Consumption Values for Huawei and SolarEdge InvertersWe are still investigating how to correct the inaccurate production data recorded in previous months. We expect to have a solution in place by the end of the third quarter. | β | Investigating |
| Apr 30, 2026 | π΄ Smart charging: Issues loading pages and widgets for cars and chargers. Affects smart charging-functionality.This incident has been resolved. | 29h 28m | Resolved |
| Apr 30, 2026 | π Grid Rewards - Issues loading Grid Rewards-pages in the appThis incident has been resolved. | 5h 23m | Resolved |
| Apr 28, 2026 | π Smart Charging and Battery - issues creating smart schedulesThis incident has been resolved. | 10h 29m | Resolved |
| Apr 27, 2026 | π Smart Charging - our integration partner has issues communicating with several brandsThis incident has been resolved. | 6h 35m | Resolved |
| Apr 25, 2026 | π Smart Charging and Battery - issues creating smart schedulesThis incident has been resolved. | 39h 13m | Resolved |
| Apr 24, 2026 | Maintance by Huawei from 20:00 on April 24, 2026 to 08:00 on April 27, 2026The scheduled maintenance has been completed. | 60h 0m | Scheduled |
| Apr 24, 2026 | π Tesla - issues getting streamed data from Tesla vehiclesThis incident has been resolved. | 75h 12m | Resolved |
| Apr 23, 2026 | π‘ Volkswagen - issues pairing hybrid Volkswagen modelsThe issue has been resolved. You can now pair your Volkswagen Hybrid vehicle. | 102h 3m | Resolved |
| Apr 17, 2026 | π΄ Huawei - (battery) inverters not reachableThis incident has been resolved. | 57h 35m | Resolved |
| Apr 17, 2026 | Maintance by Huawei from 20:00 on April 17, 2026 to 08:00 on April 20, 2026The scheduled maintenance has been completed. | 60h 0m | Scheduled |
| Apr 15, 2026 | π΄ VAG Group - not all users need to re-pair their carThis incident has been resolved. | 15h 57m | Resolved |
| Apr 9, 2026 | Easee - We are currently not able to control some Easee chargersThis incident has been resolved. | 78h 40m | Resolved |
| Mar 31, 2026 | π΄ Grid Rewards - Grid Reward screen and widget not loadingThis incident has been resolved. | 5h 55m | Resolved |
| Mar 31, 2026 | π΄ Wallbox - issues pairing Wallbox chargersThis incident has been resolved. | 646h 2m | Resolved |
| Mar 28, 2026 | π‘ Volkswagen - issues with car pairingThis incident has been resolved. | 76h 38m | Resolved |
| Mar 12, 2026 | π΄ Garo - lost access to Garo Entity Pro and Compact chargersThis incident has been resolved. | 1002h 35m | Resolved |
| Mar 9, 2026 | π‘ Skoda - Lost access to vehicles in the Tibber-app and vehicles that have stopped updating informationThis incident has been resolved. | 522h 24m | Resolved |
| Mar 9, 2026 | π‘ Wallbox Pulsar Max - issues with chargingWallbox has released a firmware update for the Wallbox Max. We advise customers who experienced Smart Charging issues to install the update and verify if the service is now working correctly. | 1193h 50m | Resolved |
| Mar 7, 2026 | π‘ Solis battery β some users experiencing reduced solar energy productionThis incident has been resolved. | 585h 51m | Resolved |
| Feb 14, 2026 | π‘ Home Assistant - issues maintaning connection to Tibber APIWe are closing this message because the issue is not within our systems. The Home Assistant community developers are currently investigating the bug. In the meantime, we recommend setting up the automation. | 1094h 42m | Resolved |
| Feb 12, 2026 | π Fronius - Pairing issues with solar inverters from FroniusThe current Power-up has been decommissioned for new pairings. If your inverter is still connected and receiving data, it will continue to work as normal. We plan to introduce a completely new Power-up in the futureβ¦ | 5156h 5m | Resolved |
| Jan 30, 2026 | π‘ Pulse IR: Issues connecting Pulse IR to Tibber using iOS.This incident has been resolved. | 1460h 3m | Resolved |
| Jan 22, 2026 | π Discovergy & Inexogy - Missing data in appWe are continuing to investigate this issue. | 5655h 2m | Resolved |
| Jan 21, 2026 | π Kostal - Issues charging Kostal-batteries with energy from the gridThis incident has been resolved. | 1664h 46m | Resolved |
Hear about the next one while it is open
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How to Read This Tibber Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Tibber acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Tibber outage in this window ran 235d 15h, against a mean recovery of 17d 12h. If you depend on Tibber in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.