Ticket Tailor Outage History
10 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Ticket Tailor Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Unplanned temporary downtime from 2pm UTC Ticket Tailor is working as normal. Thanks for bearing with us. We will send an email with a full update ASAP. | 5h 41m | Resolved |
| Oct 21, 2026 | Checkout form and Stripe errorsEverything is back up and running as normal. | 14 min | Resolved |
| Oct 13, 2026 | Site slownessWe’re fully operational. Thanks for your patience while we fixed this. | 7 min | Resolved |
| Aug 26, 2026 | Website latencyThe website is running as normal. Thanks for your patience whilst we fixed this. | 27 min | Resolved |
| Aug 2, 2026 | Errors connecting custom domains Thanks for bearing with us while we fixed this. Custom domain setup has been restored. | 58 min | Resolved |
| Jul 22, 2026 | Site latencyWe have resolved the site slowness and everything should be back to normal. Thanks for you patience! | 33 min | Resolved |
| Mar 4, 2026 | Errors when loading the checkout widgetSome users may have experienced issues loading the checkout widget, this issue is now resolved. | -2 min | Resolved |
| Mar 2, 2026 | Order notifications in the dashboardThanks for bearing with us as we fixed this. All orders should appear on 'Orders' pages as usual. The order information that was delayed now appears in your Box Office. | 8 min | Resolved |
| Feb 9, 2026 | Order emails were delayedBetween 14:09:43 (UTC) and 14:17:37 (UTC), payments were taken but emails and tickets were delayed reaching your buyers. These have been resent and should be with all affected buyers. | 0 min | Resolved |
| Nov 18, 2025 | Site unavailable due to Cloudflare outageCloudflare have implemented a fix for the issue. All of our services running on Cloudflare infrastructure are healthy and stable once more. | 2h 47m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Ticket Tailor incident opens instead, at the point where knowing still changes what you do.
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How to Read This Ticket Tailor Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ticket Tailor acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Ticket Tailor outage in this window ran 5h 41m, against a mean recovery of 1h 13m. If you depend on Ticket Tailor in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.