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Is Tidio Down?

SaaSLive status, outages, and incident history

No. Tidio is up right now.

Every monitored Tidio system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Official Tidio status page
How we know: the official Tidio status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Tidio Status Summary

As of 15:32 UTC on 9 November 2026, Tidio is operational. PulsAPI checked Tidio's official status page and found 14 of 14 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.98% uptime for Tidio, counting degraded performance as up. The latest incident, "Webhook events not being delivered", was on Oct 28, 2026 and lasted 1h 53m.

Cite as: PulsAPI, “Tidio status”, checked 9 November 2026, 15:32 UTC. https://www.pulsapi.com/services/tidio

Tidio Component Status

The main Tidio systems on this page. All 14 are operational right now.

14operational
Agent Dashboard
Operational
API
Operational
Chat widget
Operational

11 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Flows, Home Page, Lyro AI, Meta — Facebook integration, Meta — Instagram Integration, Meta — Whatsapp Integration, Shopify API & Mobile, Shopify Third party services, Ticketing System, Web & Desktop application, WebSocket.

See all of them free

Component statuses may change independently during partial outages.

Recent Tidio Outages & Incidents

Incident history from the official Tidio status page, including resolution updates.

Webhook events not being deliveredResolved Oct 28, 2026 · 1h 53mResolved

This issue has been resolved, and webhook events are being delivered normally again. Events affected during the incident were delayed rather than lost, and they’ve now been processed. We’re sorry for the disruption this caused to your integrations and automations, and thank you for your patience while we worked on a fix. --- [2026-10-28T20:08:38.350Z] (investigating) We are currently investigating this issue.

Tidio Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Tidio incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 1 day with incidentsNov 9

Going further back: Tidio uptime by month and every recorded Tidio outage.

Live Tidio Outage Reports

Problems reported by engineers using Tidio. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Tidio problems reported yet.

Something wrong with Tidio on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Tidio

Tidio publishes a public status page at status.tidio.com covering 10 components, including Agent Dashboard, Chat widget and Lyro AI. PulsAPI tracks Tidio outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Tidio uptime at 99.98%. Response times, incident history, and SLA tracking for Tidio are available on the PulsAPI dashboard.

Tidio Status FAQ

Is Tidio down right now?

The verdict at the top of this page comes from the latest poll of the official Tidio status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Tidio is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Tidio recovers.

How do I check Tidio uptime history?

PulsAPI tracks Tidio uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.98%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Tidio changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Tidio outages?

PulsAPI reads the official Tidio status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Tidio components?

Yes. PulsAPI monitors 14 individual Tidio components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Tidio goes down?

Yes. Create a free account and subscribe to Tidio: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Tidio to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Tidio problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Tidio?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Tidio plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Tidio with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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