Is Tidio Down?

SaaSLive status, outages, and incident history

No. Tidio is up right now.

Every monitored Tidio system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive, rechecked every 60s

Start monitoring Tidio Official Tidio status page

How we know: the official Tidio status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Tidio Component Status

The main Tidio systems on this page. All 10 are operational right now.

10operational

API

Operational

Agent Dashboard

Operational

Chat widget

Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Flows, Lyro AI, Shopify API & Mobile, Shopify Third party services, Ticketing System, Web & Desktop application, WebSocket.

Create a free account

Component statuses may change independently during partial outages.

Recent Tidio Outages & Incidents

Incident history from the official Tidio status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Issues with ticketing (emails)Resolved Jul 1, 2026 · 6h 5mResolved

This incident has been resolved. --- [2026-07-01T09:41:15.441Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-07-01T09:36:18.344Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-07-01T07:02:03.624Z] (investigating) We are currently investigating this issue.

Outage of Meta business productsResolved Jun 12, 2026 · 3h 40mResolved

Meta has resolved the issues affecting their business products, including WhatsApp, Facebook, and Instagram. All services are now fully restored and operating normally. --- [2026-06-12T14:45:55.881Z] (identified) Meta has reported issues affecting some of their business products, including WhatsApp, Facebook, and Instagram. You can follow live updates directly from Meta on their status page here: https://metastatus.com/

Connectivity issues with Meta integrationsResolved Jun 4, 2026 · 109h 57mResolved

This incident has been resolved. Meta restored the API access and all integrations (WhatsApp, Messenger, Instagram) are working on production. Thank you for your patience in this difficult moment. --- [2026-06-06T22:11:59.595Z] (identified) We are still experiencing issues affecting Meta integrations due to an ongoing incident on Meta’s side. Our team is closely monitoring the situation, and services should return to normal once Meta resolves the underlying problem. --- [2026-06-05T22:27:06.679Z] (identified) We continue to experience disruptions with Meta integrations due to an ongoing outage on their end. We are monitoring the situation closely and will restore full functionality as soon as Meta resolves the underlying issue. --- [2026-06-05T18:19:45.990Z] (identified) We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes. --- [2026-06-05T02:37:42.618Z] (identified) We are still experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes. --- [2026-06-04T22:34:05.826Z] (identified) We are currently experiencing issues affecting Meta services integrations due to an ongoing incident on Meta’s side. We will provide updates as soon as Meta resolves the underlying issue or when there are any changes. --- [2026-06-04T19:11:59.069Z] (identified) We are still actively working on resolving the issue affecting Meta services integrations. We’ll continue to provide updates as soon as more information becomes available. --- [2026-06-04T16:20:58.739Z] (identified) We’ve identified the problem, and our developers are working on a solution. --- [2026-06-04T16:19:29.579Z] (identified) We’ve identified the problem, and our developers are working on a solution. --- [2026-06-04T15:09:45.507Z] (investigating) We are currently investigating an intermittent connectivity issue affecting Meta integrations for some users. We'll provide an update as soon as we have more information.

Live Tidio Outage Reports

Problems reported by engineers using Tidio. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Tidio problems reported yet.

Something wrong with Tidio on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Tidio

Tidio publishes a public status page at status.tidio.com covering 10 components, including Agent Dashboard, Chat widget and Lyro AI. PulsAPI tracks Tidio outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Tidio uptime at 100.00%. Response times, incident history, and SLA tracking for Tidio are available on the PulsAPI dashboard.

Tidio Status FAQ

Is Tidio down right now?

PulsAPI checks Tidio every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Tidio status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Tidio is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Tidio recovers.

How do I check Tidio uptime history?

PulsAPI tracks Tidio uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Tidio.

How fast does PulsAPI detect Tidio outages?

PulsAPI polls the official Tidio status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Tidio components?

Yes. PulsAPI monitors 10 individual Tidio components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Tidio goes down?

Yes. Create a PulsAPI account and subscribe to Tidio. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Tidio status changes.

How do I report an issue with Tidio to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Tidio problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Tidio?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Tidio alongside up to 9 other services at pulsapi.com/signup.

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