Topaz Labs Outage History

49 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Topaz Labs status99.46% uptime history

Every Recorded Topaz Labs Incident

Topaz Labs incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Upstream Infrastructure MaintenanceUpstream infrastructure maintenance is scheduled for Nov 3, 10 PM – Nov 4, 4 AM CST. The Topaz Labs website and store may experience a brief interruption of up to 30 minutes. Web applications and certain account…6h 0mScheduled
Oct 28, 2026Web App MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 19, 2026Website MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 15, 2026Enterprise SSO MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Oct 12, 2026Community Forums MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 11, 2026API MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 8, 2026Web App and Cloud Rendering DisruptionOn October 8, between 19:40 and 20:27 UTC, some users experienced intermittent issues accessing our web apps and delays with cloud rendering in web and desktop apps. The issue has been resolved.-102 minResolved
Oct 7, 2026Model Download IssuesSome customers located in North America and Europe may have been unable to download models between 15:00 CDT 10/6/2026 and 13:00 CDT 10/7/2026. The issue has been identified and resolved.-1413 minResolved
Oct 4, 2026Website MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 14, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Sep 12, 2026Web App MaintenanceThe scheduled maintenance has been completed.28h 0mScheduled
Sep 11, 2026Community Forums MaintenanceThe scheduled maintenance has been completed.2h 30mScheduled
Sep 4, 2026Increased Queue TimesThis incident has been resolved. Requests queued during the incident window may experience lingering timeouts or failures. Please resubmit the request if this occurs.2h 13mResolved
Sep 1, 2026Website 522 ErrorsThis incident has been resolved.1h 15mResolved
Aug 31, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 30, 2026API Billing MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 10, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.45 minScheduled
Jul 27, 2026High Queue TimesThis incident has been resolved.1h 3mResolved
Jul 20, 2026Auth System MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Jul 19, 2026API MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Jul 15, 2026Licensing System MaintenanceThis incident has been resolved.3 minResolved
Jul 15, 2026Increased Queue TimesThis incident has been resolved.3h 45mResolved
Jun 28, 2026API Billing MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Jun 22, 2026Community Forums MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 22, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Jun 21, 2026Web App MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 11, 2026Website OutageThe upstream provider has implemented a fix. The affected portions of our website are now available.7 minResolved
Jun 8, 2026Web App Authentication IssuesAn issue resulted in authentication failures for the Web and Desktop Apps. The issue is resolved as of 7:30 AM CST.0 minResolved
Jun 7, 2026API Billing MaintenanceThe scheduled maintenance has been completed.30 minScheduled
May 28, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 14, 2026Cloud API Partial OutageAn issue causing processing delays between approximately 8:00 AM and 12:30 PM Central time has been resolved.0 minResolved
May 11, 2026Community Forums MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
May 10, 2026Web App MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 7, 2026Web App Authentication IssuesThis incident has been resolved.27 minResolved
Apr 28, 2026Image API High Error RatesThis incident has been resolved.2h 12mResolved
Apr 13, 2026Database MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Mar 16, 2026Image API High Queue TimesThis incident has been resolved.3h 54mResolved
Mar 11, 2026Login IssuesA fix has been released for the affected desktop app10h 49mResolved
Mar 7, 2026Image API MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Mar 5, 2026Community Forums MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 25, 2026Image API Performance DegradationQueue times have returned to normal values54 minResolved
Feb 23, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Feb 20, 2026API Billing MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Feb 17, 2026Community Forum OutageA failure in an automated maintenance task resulted in a brief outage of the community forums. Engineers have restored functionality and are deploying an update to prevent future failures of the maintenance task.0 minResolved
Feb 9, 2026Video API Long Queue TimesThis incident has been resolved.1h 27mResolved
Feb 5, 2026Bloom Degraded PerformanceThis incident has been resolved.38 minResolved
Jan 30, 2026Database maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 25, 2026In-App Updater MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Jan 21, 2026API Billing MaintenanceThe scheduled maintenance has been completed.30 minScheduled

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How to Read This Topaz Labs Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Topaz Labs acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Topaz Labs outage in this window ran 1d 4h, against a mean recovery of 2h 1m. If you depend on Topaz Labs in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.