Trint Outage History
18 incidents recorded over the last 365 days, 17 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Trint Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 20, 2026 | Delays in transcription of new uploadsThe incident has been resolved. | — | Investigating |
| Sep 21, 2026 | Issue starting new real time streamsThis incident has been resolved. | 39 min | Resolved |
| Jul 10, 2026 | Service degraded in USThis incident has been resolved. | 38 min | Resolved |
| Jun 30, 2026 | Transcription outageThis incident has been resolved. | 4h 3m | Resolved |
| Jun 18, 2026 | Transcription processing delaysThis incident has been resolved. | 43 min | Resolved |
| Jun 17, 2026 | Increased transcription timesThis incident has been resolved. | 38 min | Resolved |
| Jun 13, 2026 | Trint platform EU tenant degradedAn intermittent service interruption began at 6:45am and ended at 8:05am. | 0 min | Resolved |
| Jun 1, 2026 | Partial outage for realtime transcription in the US and EU tenantsThis incident has been resolved. | 1h 51m | Resolved |
| Apr 23, 2026 | Real time push from webappUsers are unable to start push realtimes from the webapp | -9990 min | Resolved |
| Apr 8, 2026 | Slower transcription timesSome users experienced longer than average transcription times | -11094 min | Resolved |
| Feb 26, 2026 | Uploads through the webappThis incident has been resolved. | 2h 13m | Resolved |
| Feb 25, 2026 | Transcription FailuresThis incident has been resolved. | 58 min | Resolved |
| Feb 10, 2026 | Trint platform US tenant degradedDegraded performance and intermittent errors across the platform. | -166 min | Resolved |
| Dec 8, 2025 | Reports with realtime transcriptionWe are happy this has been resovled | 14h 29m | Resolved |
| Dec 3, 2025 | Upload functionality degraded in US tenantA subset of users on the US tenant were unable to upload or transcribe files. A transcription limit model was displayed incorrectly indicating their account limit had been reached and blocking the upload and… | -19672 min | Resolved |
| Nov 13, 2025 | Upload API outage (EU region)Upload API outage (EU region) | -10532 min | Resolved |
| Nov 13, 2025 | Upload API outage (EU region)Upload API outage experienced in EU region | 0 min | Resolved |
| Nov 5, 2025 | EU enterprise customers unable to playback on new realtime streamsEU enterprise customers were temporarily unable to playback video on new realtime streams. | -1896 min | Resolved |
Hear about the next one while it is open
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How to Read This Trint Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Trint acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Trint outage in this window ran 14h 29m, against a mean recovery of 2h 23m. If you depend on Trint in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.