Turtl Outage History
5 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Turtl Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 17, 2026 | PDF to Turtl Doc conversionThis incident is now resolved. No action is needed on your side. | 19h 15m | Resolved |
| Jun 17, 2026 | Issues Adding New ChaptersThis incident has been resolved. | 7h 18m | Resolved |
| Apr 9, 2026 | Internal server errorThis incident has been resolved. | 29 min | Resolved |
| Jan 7, 2026 | Personalization IssueThis incident has been resolved. | 59 min | Resolved |
| Nov 27, 2025 | Image upload issuesThis incident has been resolved. | 41 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Turtl incident opens instead, at the point where knowing still changes what you do.
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How to Read This Turtl Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Turtl acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Turtl outage in this window ran 19h 15m, against a mean recovery of 5h 44m. If you depend on Turtl in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.