Ubiquiti Outage History
7 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Ubiquiti Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Live Chat Service OutageWe are continuing to work on a fix for this issue. | 3h 26m | Resolved |
| Oct 26, 2026 | UniFi Talk – Degraded Call ServiceThis incident has been resolved. | 3h 10m | Resolved |
| Jul 24, 2026 | Multiple Services: Degraded PerformanceThis incident has been resolved. | 2h 15m | Resolved |
| Jul 16, 2026 | Increased CloudFront 5xx ErrorsThe elevated 5xx errors affecting UI Cloud services have been resolved, and service has returned to normal operation. We will share additional information if further action or follow-up is required. | 2h 26m | Resolved |
| Feb 26, 2026 | Intermittent Connectivity in EU RegionThis incident has been resolved. | 8h 42m | Resolved |
| Jan 12, 2026 | SpeedTest Service MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 27, 2025 | [Scheduled] AmpliFi Remote Access Service MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
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How to Read This Ubiquiti Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ubiquiti acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Ubiquiti outage in this window ran 8h 42m, against a mean recovery of 3h 34m. If you depend on Ubiquiti in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.