Ucmerced Outage History
100 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Ucmerced Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jan 1, 2027 | Student Information System Maintenance - Overnight 1/2Scheduled Maintenance | 2h 0m | Scheduled |
| Nov 14, 2026 | Student Information System Maintenance - Overnight 11/13 - 11/14Scheduled Maintenance | 2h 0m | Scheduled |
| Nov 6, 2026 | Microsoft Infrastructure Maintenance - Morning 11/06Scheduled Maintenance | 10 min | Scheduled |
| Nov 5, 2026 | Network Maintenance - Early Morning 11/5Scheduled Maintenance | 6h 0m | Scheduled |
| Nov 5, 2026 | Windows Server Infrastructure Maintenance - Overnight 11/5Scheduled Maintenance | 15 min | Scheduled |
| Nov 4, 2026 | CatCard Issues - 11/4OIT is investigating reports of an issue with CatCard systems where campus community members are unable to access MobileID, and printing to UCMGlobal and UCMColor. We will provide an update here as soon as we have… | 15h 20m | Resolved |
| Nov 4, 2026 | Website Maintenance - Early Morning 11/4Scheduled Maintenance | 5 min | Scheduled |
| Nov 4, 2026 | Server Infrastructure Maintenance - Early Morning 11/4Scheduled Maintenance | 30 min | Scheduled |
| Nov 3, 2026 | Server Infrastructure Maintenance - Afternoon 11/3Scheduled Maintenance | 2h 5m | Scheduled |
| Nov 3, 2026 | Single Sign-On (SSO) Issue – 11/3OIT is investigating an issue preventing members of the campus community from signing in to SSO-protected services using their M.ID number. You can still sign in using your full UC Merced email address or UCMNetID. We… | 24h 1m | Resolved |
| Nov 2, 2026 | My Degree Path Issue 11/2OIT is aware of an issue with the My Degree Path Degree Planner. We are working with the Registrar's Office to investigate this issue. If you are experiencing issues, please call CAT-HELP (228-4357) or click Report… | 3h 57m | Resolved |
| Nov 2, 2026 | UCMPrint Issue 11/2OIT is investigating reports of an issue preventing the use of UCMGlobal and UCMColor printers on campus and at DCC. We are working to identify and resolve the issue as quickly as possible. We’ll post again as soon… | 1h 28m | Resolved |
| Nov 2, 2026 | SCOUT Inaccessible Morning 11/2OIT is aware that SCOUT is inaccessible at this time and we are working with our host to address the issue. We will provide updates here at status.ucmerced.edu as we have them. | 2h 40m | Resolved |
| Oct 30, 2026 | GLAAS 2026-10 Maintenance ReleaseScheduled Maintenance | 1h 0m | Scheduled |
| Oct 29, 2026 | Microsoft Infrastructure Maintenance - Morning 10/29Scheduled Maintenance | 30 min | Scheduled |
| Oct 29, 2026 | Microsoft Infrastructure Maintenance - Morning 10/29Scheduled Maintenance | 30 min | Scheduled |
| Oct 29, 2026 | GLAAS - The GLAAS application login issue 10/29OIT is receiving reports that GLAAS users are currently unable to login to the application. We are working to identify and resolve this issue as soon as possible. We'll post more information as soon as we have… | 98h 19m | Resolved |
| Oct 29, 2026 | Campus Card Infrastructure Maintenance - Overnight 10/29Scheduled Maintenance | 2h 0m | Scheduled |
| Oct 28, 2026 | Network Maintenance - Afternoon 10/28Scheduled Maintenance | 45 min | Scheduled |
| Oct 28, 2026 | Network Maintenance - Early Morning 10/28Scheduled Maintenance | 55 min | Scheduled |
| Oct 27, 2026 | UCMPrint unable to login and print 10/27OIT is investigating reports of an issue preventing the use of UCMGlobal and UCMColor printers on campus and at DCC. We are working to identify and resolve the issue as quickly as possible. We’ll post again as soon… | 138h 14m | Resolved |
| Oct 27, 2026 | Microsoft Infrastructure Maintenance - Morning 10/27Scheduled Maintenance | 10 min | Scheduled |
| Oct 27, 2026 | Identity Management Infrastructure Maintenance - Early Morning 10/27Scheduled Maintenance | 2h 0m | Scheduled |
| Oct 27, 2026 | IDM Loader Maintenance - Early Morning October 27, 2026Scheduled Maintenance | 29 min | Scheduled |
| Oct 25, 2026 | Monthly Linux Server Patching Early Morning 10/25Scheduled Maintenance | 1h 0m | Scheduled |
| Oct 25, 2026 | OnBase Maintenance - Overnight 10/24Scheduled Maintenance | 10h 0m | Scheduled |
| Oct 23, 2026 | System Maintenance - Early Morning 10/23Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 23, 2026 | Connect Maintenance - Early Morning 10/23Scheduled Maintenance | 14 min | Scheduled |
| Oct 23, 2026 | Wireless Network Maintenance - Early Morning 10/23Scheduled Maintenance | 6h 0m | Scheduled |
| Oct 22, 2026 | Server Infrastructure Maintenance - Afternoon 10/22Scheduled Maintenance | 1h 0m | Scheduled |
| Oct 22, 2026 | Server Infrastructure Maintenance - Afternoon 10/22Scheduled Maintenance | 1h 0m | Scheduled |
| Oct 22, 2026 | Identity Management System Maintenance - Afternoon 10/22Scheduled Maintenance | 30 min | Scheduled |
| Oct 22, 2026 | Qualtrics Inaccessible - 10/22OIT is aware of an issue in which the campus community is unable to login into Qualtrics Admin. Responding to UC Merced Qualtrics surveys is functioning as expected. OIT is working with our vendor, to restore access to… | 95h 42m | Resolved |
| Oct 22, 2026 | Cloud Infrastructure Maintenance - Early Morning 10/22Scheduled Maintenance | 30 min | Scheduled |
| Oct 22, 2026 | CatCard System Maintenance - Midnight 10/22Scheduled Maintenance | 59 min | Scheduled |
| Oct 22, 2026 | Power Outage - 10/21OIT is aware of a brief power outage this afternoon. We are seeing recovery for a number of systems, including the campus network. If you are experiencing issues with campus technologies, please report a Problem or… | 15h 20m | Resolved |
| Oct 21, 2026 | CatCard System Maintenance - Noon 10/21Scheduled Maintenance | 25 min | Scheduled |
| Oct 21, 2026 | Network Maintenance - Noon 10/21Scheduled Maintenance | 25 min | Scheduled |
| Oct 21, 2026 | Widespread Internet Security Issues May Affect Campus Services - 10/21A critical PHP vulnerability and a separate certificate authority security incident have prompted urgent security updates across cloud and online services worldwide. As providers respond, some campus and third-party… | 31h 24m | Resolved |
| Oct 14, 2026 | Cat Drive & Class Files Issue - 10/14OIT has identified an issue where campus is unable to access Cat Drive and Class Files. We are working on a fix and will update here with more information as we have it. If you are experiencing this issue, please… | 3h 14m | Resolved |
| Oct 14, 2026 | Network Maintenance early morning Wednesday 12:00am on Oct 14Scheduled Maintenance | 1h 0m | Scheduled |
| Oct 13, 2026 | Server Infrastructure Maintenance - Morning 10/13Scheduled Maintenance | 2h 0m | Scheduled |
| Oct 13, 2026 | Network Maintenance 10:00pm on Oct 12thScheduled Maintenance | 1h 0m | Scheduled |
| Oct 12, 2026 | Microsoft365 Maintenance - Afternoon 10/12Scheduled Maintenance | 15 min | Scheduled |
| Oct 10, 2026 | Network Maintenance - Early Morning 10/10Scheduled Maintenance | 12h 29m | Scheduled |
| Oct 9, 2026 | Cloud Infrastructure Maintenance - Early Morning 10/9 Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 8, 2026 | Cloud Infrastructure Maintenance - Early Morning 10/8 Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 7, 2026 | Cloud Infrastructure Maintenance - Early Morning 10/7 Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 6, 2026 | Backup and Replication System Maintenance - Afternoon 10/6Scheduled Maintenance | 30 min | Scheduled |
| Oct 6, 2026 | Cloud Infrastructure Maintenance - Early Morning 10/6Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 4, 2026 | Student Information System Maintenance - Overnight 10/03 - 10/04Scheduled Maintenance | 8h 0m | Scheduled |
| Oct 1, 2026 | Linux Server Infrastructure Maintenance - Afternoon 10/01Scheduled Maintenance | 2h 0m | Scheduled |
| Oct 1, 2026 | Deploy Admissions Letter API 1.1.0Scheduled Maintenance | 29 min | Scheduled |
| Sep 29, 2026 | Server Infrastructure Maintenance - Morning 9/29Scheduled Maintenance | 2h 0m | Scheduled |
| Sep 29, 2026 | Application Maintenance for REDCap - Early Morning 9/29Scheduled Maintenance | 29 min | Scheduled |
| Sep 27, 2026 | Monthly Linux Server Patching Early Morning 9/27Scheduled Maintenance | 1h 0m | Scheduled |
| Sep 27, 2026 | Monthly Windows Server Patching - Early Morning 9/27Scheduled Maintenance | 5h 30m | Scheduled |
| Sep 26, 2026 | Student Information System Maintenance - Overnight 9/25 - 9/26Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 25, 2026 | Network Maintenance - Early Morning 9/25Scheduled Maintenance | 1h 0m | Scheduled |
| Sep 25, 2026 | Financial Aid Application Services Infrastructure Maintenance - Late Night 9/24Scheduled Maintenance | 2h 0m | Scheduled |
| Sep 24, 2026 | Oracle Database Maintenance on 9/24 12:00PM-3:00PMScheduled Maintenance | 3h 0m | Scheduled |
| Sep 24, 2026 | Network Maintenance - Early Morning 9/24Scheduled Maintenance | 59 min | Scheduled |
| Sep 22, 2026 | Network Issue 9/22OIT is aware of a network outage affecting campus spaces. We are investigating and will report back here with more information as soon as we have it. If you are experiencing this issue, please call CAT-HELP… | 24h 30m | Resolved |
| Sep 21, 2026 | Student Information System Maintenance - Eventing 9/20 Scheduled Maintenance | 2h 0m | Scheduled |
| Sep 20, 2026 | Planned OnBase Maintenance - September 19-20Scheduled Maintenance | 10h 0m | Scheduled |
| Sep 19, 2026 | Concur Monthly Release - September 2026Scheduled Maintenance | 16h 45m | Scheduled |
| Sep 19, 2026 | Concur Monthly Maintenance - All Day 9/19Scheduled Maintenance | 16h 25m | Scheduled |
| Sep 18, 2026 | CatCard Infrastructure Issue 9/18OIT has identified the cause of the problem with CatCard printing on campus. We are currently unable to print new or replacement CatCards. We are working with our vendor to resolve the issue as quickly as possible… | 79h 33m | Resolved |
| Sep 18, 2026 | CatCard Printing Issue 9/18OIT has identified the cause of the problem with CatCard printing on campus. We are working with our vendor to resolve the issue as quickly as possible. We’ll post again as soon as we have an update. If you are… | 3 min | Resolved |
| Sep 18, 2026 | CatCard Infrastructure Maintenance - Overnight 9/18Scheduled Maintenance | 3h 15m | Scheduled |
| Sep 18, 2026 | Oracle Database Maintenance on September 18, 2026, from 12:00 AM to 3:00 AMScheduled Maintenance | 3h 0m | Scheduled |
| Sep 15, 2026 | Server Infrastructure Maintenance - Morning 9/15Scheduled Maintenance | 2h 0m | Scheduled |
| Sep 12, 2026 | Library Storage Maintenance - Overnight 9/11Scheduled Maintenance | 1h 59m | Scheduled |
| Sep 11, 2026 | Network Maintenance early morning of Sept 11th.Scheduled Maintenance | 1h 55m | Scheduled |
| Sep 9, 2026 | Windows Server Infrastructure Maintenance - Afternoon 9/9Scheduled Maintenance | 30 min | Scheduled |
| Sep 9, 2026 | IDM Loader Maintenance - Early Morning 9/9Scheduled Maintenance | 29 min | Scheduled |
| Sep 9, 2026 | Network Maintenance 12:01am on Sept 9thScheduled Maintenance | 5h 59m | Scheduled |
| Sep 9, 2026 | Oracle Database Maintenance on 9/ 8 5:00PM-8.00PMScheduled Maintenance | 3h 0m | Scheduled |
| Sep 4, 2026 | Network Maintenance 12:01am on Sept 4thScheduled Maintenance | 59 min | Scheduled |
| Sep 1, 2026 | Server Infrastructure Maintenance - Morning 9/1Scheduled Maintenance | 1h 30m | Scheduled |
| Aug 31, 2026 | SSO Issues - 8/31OIT is investigating issues with campus Single Sign-on (SSO) where those trying to log in receive an error stating "User login was not successful" and cannot log in. This does not affect services that use Microsoft… | 530h 44m | Resolved |
| Aug 25, 2026 | Campus Network Disruption - 8/25OIT is investigating issues with the campus network. As a result, internet and network assess at all campus locations (including Main Campus, Merced on Main, DCC, etc…) is unavailable and services such as VPN and… | 147h 21m | Resolved |
| Aug 24, 2026 | Network Maintenance - Early Morning 8/24Scheduled Maintenance | 31 min | Scheduled |
| Aug 23, 2026 | Monthly Linux Server Patching Early Morning 8/23Scheduled Maintenance | 1h 0m | Scheduled |
| Aug 23, 2026 | Monthly Windows Server Patching - Early Morning 8/23Scheduled Maintenance | 5h 30m | Scheduled |
| Aug 20, 2026 | Network Disruptions 8/20OIT can confirm there was a brief network disruption that occurred at around 1:55PM. Network services recovered quickly and other impacted services (Banner, Checklist, VPN) are also restored. We are continuing to… | 262h 58m | Resolved |
| Aug 20, 2026 | Connect Checklist Problem 8/20OIT is aware that campus is having an issue accessing items on the Connect Checklist. We are working with our vendor to identify the issue. If you experience issues, please Report a Problem via the ServiceHub or… | 27h 29m | Resolved |
| Aug 20, 2026 | Campus Website Maintenance - Early Morning 08/20Scheduled Maintenance | 10 min | Scheduled |
| Aug 20, 2026 | Campus Website Maintenance - Early Morning 08/20Scheduled Maintenance | 10 min | Scheduled |
| Aug 20, 2026 | Campus Website Maintenance - Early Morning 08/20Scheduled Maintenance | 10 min | Scheduled |
| Aug 20, 2026 | Box Unable to access Office OnlineOIT is aware of the issue with Box cloud storage causing Microsoft Office files to not open in Office Online. Our vendor is aware and they are working on fixing the issue as soon as possible. You can still download… | 14h 56m | Resolved |
| Aug 18, 2026 | Server Infrastructure Maintenance - Morning 8/18Scheduled Maintenance | 2h 0m | Scheduled |
| Aug 18, 2026 | Email System Maintenance - Early Morning 8/18Scheduled Maintenance | 1h 0m | Scheduled |
| Aug 15, 2026 | Concur Monthly Release - August 2026Scheduled Maintenance | 16h 0m | Scheduled |
| Aug 14, 2026 | OIT Phone System Maintenance - Morning 8/14Scheduled Maintenance | 30 min | Scheduled |
| Aug 14, 2026 | Network Maintenance - Early Morning 8/14Scheduled Maintenance | 4h 44m | Scheduled |
| Aug 14, 2026 | Windows Server Infrastructure Maintenance - Overnight 8/14Scheduled Maintenance | 20 min | Scheduled |
| Aug 14, 2026 | Windows Server Infrastructure Maintenance - Evening 8/13Scheduled Maintenance | 45 min | Scheduled |
| Aug 14, 2026 | Windows Server Infrastructure Maintenance - Evening 8/13Scheduled Maintenance | 45 min | Scheduled |
| Aug 10, 2026 | AT&T Network Problem 8/10We have received reports of intermittent connectivity issues affecting AT&T mobile devices on campus. We are working with the vendor to investigate this issue. If you experience connectivity issues, please Report a… | 164h 39m | Resolved |
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How to Read This Ucmerced Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ucmerced acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Ucmerced outage in this window ran 22d 2h, against a mean recovery of 18h 54m. If you depend on Ucmerced in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.