Udemy Outage History

32 incidents recorded over the last 365 days, 31 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Udemy status100.00% uptime history

Every Recorded Udemy Incident

Udemy incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 8, 2026Checkout & Payment IssuesThe issue affecting payment processing on Udemy and Udemy Business Team Plans has been resolved. Checkout and payment processing are now operating normally. If you previously encountered an error during checkout…1h 1mResolved
Sep 3, 2026Resolved – SSO Login DisruptionThe recent release causing SSO login issues has been rolled back, and login functionality has returned to normal. This incident is now resolved. We apologize for any inconvenience this may have caused.33 minResolved
Aug 23, 2026Investigating Web Login Application ErrorsOur engineering team has resolved the issue affecting logged-in learners on Udemy.com. Users were experiencing application errors on the homepage and My Learning page when accessing the site via desktop web browsers. A…8h 23mResolved
Aug 5, 2026SSO Login failuresResolved – SSO Login Issues August 5, 2026 | 06:53 UTC – 08:44 UTC We have resolved an issue that affected SSO-based login for some Udemy Business users. During this window, a subset of users experienced login failures…14h 53mResolved
Jun 24, 2026Media Processing DelaysThis incident has been resolved.3h 42mResolved
May 27, 2026Issues with course and subscription purchasesWe have resolved the issue on our site, and performance is back to normal. We appreciate your patience.29 minResolved
May 15, 2026Users Unable to Access Udemy.comThis incident has been resolved.39 minResolved
May 8, 2026Service disruptionThe issue caused by a third-party infrastructure problem has been resolved. Systems are now back to normal, and services are running as expected. We’ll keep monitoring closely, but things are looking good on our side.16h 37mResolved
May 5, 2026Site is degradedThis incident has been resolved.7h 7mResolved
Apr 20, 2026Site is degradedThis incident has been resolved. Performance has returned to normal across the platform. Our engineering team has confirmed stability and will continue to monitor as a precaution. Thank you for your patience while we…40 minResolved
Apr 16, 2026Video player: some users see a blank screen instead of course videosOur engineering team has implemented a fix, and course access is now functioning as expected.49 minResolved
Apr 13, 2026The Udemy.com site is degradedThis incident has been resolved.1h 39mResolved
Apr 12, 2026Unexpected Email Notifications.This incident has been resolved.23h 51mResolved
Apr 9, 2026Site is degradedWe have resolved the stability issue on our site, and performance is back to normal. We appreciate your patience.47 minResolved
Apr 6, 2026CLP issuesThis incident has been resolved.5h 35mResolved
Mar 30, 2026Course completion ratio is not updatedThis incident has been resolved.80h 12mResolved
Mar 20, 2026Some coding exercises showing “Something is wrong in our systems” errorThis incident has been resolved.1h 23mResolved
Mar 12, 2026Udemy Business MCP authentication issuesAll SSO login/sign-up issues and Udemy Business MCP authentication issues have been resolved. Both standard SSO access and MCP-based AI tool integrations are now working normally.2h 42mResolved
Mar 11, 2026Lectures are unable to be marked as completedWe have resolved the issue with the Course completion feature on our site, but some users who watched the full course content during the incident may still see the lectures not being marked as completed. We appreciate…24h 32mResolved
Mar 5, 2026UB Pro Users are unable to launch labs in Practice modeResolved: Stability Issues - Jupyter Notebook Labs Status Update Message Resolved - The stability issues affecting Jupyter Notebook Labs have been fully resolved. After a period of monitoring, we have confirmed that the…4h 47mResolved
Mar 2, 2026Investigating site performance issuesWe’ve resolved the issue that prevented course landing pages from loading for Market Place and Personal Plan Grow with Google subscribers. Course landing pages are now loading normally again. We understand this…25 minResolved
Feb 14, 2026Help Center 'Contact Us' Button Malfunction.This incident has been resolved.5h 38mResolved
Dec 5, 2025Site is degradedThe Cloudflare-related impact has been resolved. All systems are functioning as expected, and the incident is now cleared.59 minResolved
Dec 2, 2025Udemy Business Users are unable to accept invitations.We have resolved the stability issue on our site, and performance is back to normal. We appreciate your patience.3h 38mResolved
Nov 24, 2025Team plan payments processed, but subscription/license not activated for Udemy Team Plan accounts.The stability issues affecting the Team Plan payment feature have been fully addressed. Our engineering team has confirmed the fix, and functionality is now operating as expected. This incident may have impacted Team…4h 53mResolved
Nov 18, 2025Cloudfare incident - Site degradedThe Cloudflare-related impact has been resolved. All systems are functioning as expected, and the incident is now cleared.3h 2mResolved
Nov 12, 2025November site maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 6, 2025Instructor Announcement Metrics – Partial Data DelayResolved – Instructor Announcement Metrics – Partial Data Delay Start time: October 20, 2025 Resolved: November 7, 2025, 16:31 UTC We’ve resolved the issue that caused some instructor announcement metrics to show…40h 32mResolved
Nov 1, 2025Personal Plan pricing display issue (Minor)This incident has now been resolved. Thank you for your patience.48h 19mResolved
Oct 27, 2025Critical component on our site is degradedStatus: Resolved We have resolved the stability issues affecting the login feature on our site. Performance is back to normal. This issue impacted both Udemy Business and Udemy.com users attempting to log in with…1h 5mResolved
Oct 23, 2025The Udemy Business management feature on our site is degradedWe have resolved the stability issues with the Udemy Business management feature on our site, and performance is back to normal. We appreciate your patience.39 minResolved
Oct 20, 2025Site is degradedWe have resolved the stability issue on our site, and performance is back to normal. We appreciate your patience.22h 21mResolved

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How to Read This Udemy Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Udemy acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Udemy outage in this window ran 3d 8h, against a mean recovery of 10h 26m. If you depend on Udemy in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.