UiPath Outage History
112 incidents recorded over the last 365 days, 105 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded UiPath Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 12, 2026 | Scheduled maintenance – IP address update – AustraliaWe will be updating the IP addresses used by Automation Cloud in the Australia region on Nov 12, 2026 from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update. These IP ranges were shared in our previous… | 3h 0m | Scheduled |
| Nov 11, 2026 | Scheduled maintenance – IP address update – CanadaWe will be updating the IP addresses used by Automation Cloud in the Canada region on Nov 11, 2026, from 10:00 AM to 1:00 PM UTC, as part of an infrastructure update. These IP ranges were shared in our previous… | 3h 0m | Scheduled |
| Nov 11, 2026 | Scheduled maintenance – IP address update – CanadaWe will be updating the IP addresses used by Automation Cloud in the Canada region on 11/11/2026 , 10:00 AM UTC- 1:00 PM UTC, as part of an infrastructure update. These IP ranges were shared in our previous… | 3h 0m | Scheduled |
| Nov 2, 2026 | Multiple Region - User unable to sign-up to cloud.uipath.comIssue is resolved now. | 52 min | Resolved |
| Oct 30, 2026 | US - Robots - Robot logs are delayedThis incident has been resolved. | 2h 24m | Resolved |
| Oct 29, 2026 | US - Orchestrator- Increased latency in job executionIssue is resolved now. | 23 min | Resolved |
| Oct 29, 2026 | Multiple Regions - Studio Web - Partial OutageFrom 04:45 UTC on 29 October 2026 until 06:50 UTC, Studio Web jobs running on cloud robots failed before execution due to WorkflowCompiler download errors (HTTP 403). This impacted Debug, Run, Publish/Deploy, and… | -295 min | Resolved |
| Oct 29, 2026 | US - Automation Ops - Partial OutageThis incident has been resolved. | 2h 12m | Resolved |
| Oct 29, 2026 | Multiple regions - Studio Web - Partial OutageWe are investigating an issue causing Studio Web jobs running on cloud robots to fail before execution due to WorkflowCompiler download failures (HTTP 403). This affects Debug, Run, Publish/Deploy, and Maestro/agentic… | 21 min | Resolved |
| Oct 29, 2026 | Multiple regions - Automation Cloud - Partial outageOn October 29 2026, between 5:07 AM and 6:36 AM UTC, some users experienced issues signing in to Automation Cloud or accessing web pages that did not finish loading. Users whose browser files were already cached in… | -125 min | Resolved |
| Oct 28, 2026 | Europe - Orchestrator - Degraded PerformanceThe issue has been resolved, and the orchestrator service is operating normally. | 1h 10m | Resolved |
| Oct 27, 2026 | Europe - Document Understanding - Partial OutageOn October 27, 2026, between 14:35 and 16:08 UTC, Document Understanding in the Europe region experienced a partial outage affecting generative extraction, generative classification and autovalidation. The root cause… | -129 min | Resolved |
| Oct 27, 2026 | Cloud Robots (VM) experienced a partial outage affecting multiple regions## Customer impact On 26 October 2026, from 10:18 UTC, Automation Cloud Robots \(VM\) machines in all regions were stopped, and machine operations \(start, stop and provisioning\) could not complete. Jobs and triggers… | -1423 min | Resolved |
| Oct 26, 2026 | Multiple Region - Insights & Automation Ops Service DownThe issue has been resolved, and all services are now operating normally. | 4h 23m | Resolved |
| Oct 23, 2026 | Degraded performance and intermittent failures in Orchestrator (Europe)Between 20:42 and 21:19 UTC on October 23, some Orchestrator customers in Europe saw slow responses and intermittent errors. This included robot calls to get assets, process queue items and report job status. Some… | -115 min | Resolved |
| Oct 22, 2026 | Gemini-2.5-Flash not working in Australia## Customer impact Between October 22, 2026 at 10:24 am UTC and October 22, 2026 at 6:04 pm UTC, document processing requests that used Gemini 2.5 Flash in the Australia region failed with capacity errors. The impact… | 8h 3m | Resolved |
| Oct 15, 2026 | Multiple Regions - Multiple Services - Delayed and missing event notifications across several products**Customer impact** On October 15, 2026, from 11:15 to 12:50 UTC (about 1 hour and 35 minutes), some events exchanged between UiPath cloud services were not delivered. Customers in all commercial cloud regions were… | 55 min | Resolved |
| Oct 15, 2026 | US – Orchestrator - Delays in Robot Log Ingestion## Customer impact Between approximately October 15, 2026 at 11:20 pm UTC and approximately October 15, 2026 at 11:45 pm UTC, some customers in the US East region experienced delays in robot log ingestion in UiPath… | 0 min | Resolved |
| Oct 14, 2026 | Failures in App and Coded Apps requests in all regions## Customer impact Between 06:38 UTC and 07:21 UTC on October 14, 2026, a portion of requests to UiPath Apps, Coded Apps, and solutions that depend on them failed in eleven regions: Europe, United States, Community… | 16 min | Resolved |
| Oct 13, 2026 | Multiple Regions - Multiple Services Failing Due to Certificate Expiry## Customer Impact Between 13:37 and 14:40 UTC on October 13, 2026, customers across multiple regions were unable to use IXP Unstructured Documents, IXP Communications Mining and Document Understanding. Computer Vision… | 1h 15m | Resolved |
| Oct 13, 2026 | JAPAN - Orchestrator - Robot logs are not showing up for some Customers## Customer impact Between approximately 07:00 UTC on 9 Oct 2026 and 10:45 UTC on 13 Oct 2026, about 6% of robot log entries for customers in the Japan region did not appear in Orchestrator. Job execution and all other… | 25 min | Resolved |
| Oct 7, 2026 | US - Maestro - HITL task creation failures within Maestros with HITL task SLA timers configured## Customer impact On 2026-10-05 between 9.30 PM UTC - 2026-10-07 3.30 AM UTC, Maestro BPMN and Case customers using HITL nodes with a configured Task Timer saw failures of their debug and production instances at the… | 6h 54m | Resolved |
| Oct 7, 2026 | US - Orchestrator - Intermittent errors and degraded performance in Orchestrator## Customer impact Between approximately 13:00 UTC and 18:15 UTC on October 7, 2026, customers in the US region experienced intermittent errors and slow responses in Orchestrator. Affected users may have seen… | 1h 28m | Resolved |
| Oct 6, 2026 | [Europe, Japan, Australia] - [Orchestrator] - [Delays for ingestion of robot logs and search or display of the logs]## Customer impact On , between approximately 15:45 UTC and 18:45 UTC, customers hosted in the Europe, Australia and Japan regions were unable to see recent robot logs in Orchestrator. Logs written during the impact… | 53 min | Resolved |
| Oct 6, 2026 | UAE - Automation Cloud Services - Degraded performance## Customer impact Between 12:38 PM UTC and 2:51 PM UTC, a subset of customers in the UAE region experienced failures when accessing UiPath cloud services. The incident lasted approximately 2 hours and 13… | 4h 31m | Resolved |
| Oct 2, 2026 | Delays starting jobs on Cloud Robots in the US region## Customer impact From 15:00 to 16:38 UTC on 2026-10-02, Cloud Robots jobs in the US region took longer than usual to start, up to 22 minutes at the peak around 16:20 UTC. Orchestrator stayed available, no job was… | 39 min | Resolved |
| Oct 2, 2026 | Insights Portal Unavailable in UAE Region## Customer Impact On **October 1, 2026**, the UiPath **Insights** service in the **UAE region** was unavailable. From approximately **23:40 UTC on October 1 to 00:39 UTC on October 2**, users could not load Insights… | 37 min | Resolved |
| Oct 1, 2026 | Agent failures and model selection issues across all regions## Customer impact On October 1, 2026, from 14:31 to 19:40 UTC, agents configured with some large language models, including Gemini 3.1 Pro Preview and GPT-4o (2024-05-13), failed to start in all regions, with an error… | 48 min | Resolved |
| Oct 1, 2026 | Failures in low-code agents for community users in Europe## Customer impact On October 1, 2026, from 10:50 to 19:50 UTC, some Studio Web users in Europe couldn't debug agents that call Orchestrator processes (RPA, agents, etc.) or Action Apps from the same solution. The call… | 1h 50m | Resolved |
| Oct 1, 2026 | Delete requests failed for Australia cloud services## Customer impact Between October 1, 2026 at 2:23 pm UTC and 4:04 pm UTC, a subset of customers experienced **404 Not Found** errors for some UiPath Automation Cloud requests in the Australia region. The incident… | -152 min | Resolved |
| Oct 1, 2026 | Degraded performance in Orchestrator and Action Center – US region## Customer impact Between approximately 11:00 UTC and 13:40 UTC on October 1, 2026, customers in the US region observed slower Orchestrator response times and intermittent timeouts. Robots took longer to start jobs… | 5h 42m | Resolved |
| Oct 1, 2026 | Multiple Regions - Multiple UiPath Services - Degraded Performance## Customer impact Between October 1, 2026 at 03:00 UTC and October 1, 2026 at 04:10 UTC, a subset of customers experienced intermittent failures when using AI-powered features, including Context Grounding, Agent… | 3h 36m | Resolved |
| Sep 26, 2026 | Issues showing Maestro Execution Trails in UK region.This incident has been resolved. All missing Maestro execution trails in the UK region have been restored, and new execution trails are being recorded normally. Instance executions were not impacted at any point. We… | 7h 50m | Resolved |
| Sep 24, 2026 | Robot live stream issues in US region## Customer impact Between 14:14 UTC and approximately 21:50 UTC on , customers in the US region were unable to start or view robot live streams. Robot job execution was not affected. ## Root cause On , we performed… | 1h 4m | Resolved |
| Sep 22, 2026 | Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center## Customer Impact Customers using Action Center in the Australia, Canada and subset of users from Europe regions were unable to click on or edit fields in Advanced Form Tasks. Because the form could not be edited with… | 1h 27m | Resolved |
| Sep 18, 2026 | Service disruption for Maestro Flow in South Korea region## Customer impact Customers in the South Korea region could not open the Maestro Flow design experience. Creating a Maestro Flow or Maestro Automate project succeeded, but the editor then failed to load with the… | 0 min | Resolved |
| Sep 16, 2026 | Multiple Regions - Maestro - Action Center task creation failing## Customer impact Between September 14, 2026 at 12:45 UTC and September 16, 2026 at 17:30 UTC, a subset of customers experienced failures when Maestro processes attempted to create human-in-the-loop tasks in Action… | 4h 16m | Resolved |
| Sep 16, 2026 | Multiple Region- Uipath Customer Portal - Degraded Performance## Customer Impact **Regions Affected: Global (all regions)** **Services Affected:** Customer Portal - Support Cases, Account & Company Data, Self-Registration, File Downloads **Timeframe:** - **Impact Start:**… | 8h 31m | Resolved |
| Sep 15, 2026 | Customer Action Required: Unified Outbound IP Ranges updates by September 16th, 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 11, 2026 | Some customers will not be able to deploy solution packages## Customer impact Between September 11, 2026 at 14:56 UTC and September 11, 2026 at 20:45 UTC, a subset of customers could not deploy solution packages in Solutions Management. Deployment attempts failed during… | 1h 45m | Resolved |
| Sep 11, 2026 | Robot Job Failures - EU Region## Customer Impact On September 10, 2026, between 10:00 UTC and 17:40 UTC, customers using Automation Cloud in Europe region experienced intermittent failures of unattended robot job executions on the serverless… | -1638 min | Resolved |
| Sep 10, 2026 | Multiple services impacted in Korea and Japan due to cloud service provider issue## Customer impact Between 2:34 pm UTC and 2:43 pm UTC on September 10, 2026, customers in Japan and Korea experienced failures when accessing multiple UiPath Automation Cloud services. Affected requests returned HTTP… | -66 min | Resolved |
| Sep 4, 2026 | Insights Dashboard: Delayed Maestro Run Data## Customer impact Between September 2, 2026 at 7:59 pm UTC and September 4, 2026 at 4:30 pm UTC, the Insights dashboard did not display Maestro process runs created after the start of the affected window. The… | -2748 min | Resolved |
| Sep 3, 2026 | Degraded-performance in MLS Observer thruough DU - US## Customer impact Between approximately 3:20 pm UTC and 3:40 pm UTC on September 3, 2026, some customers using Document Understanding in the US experienced failed document processing requests. Affected requests… | 42 min | Resolved |
| Sep 1, 2026 | US - Document Understanding and IXP - Degraded Performance## Customer impact On September 1, 2026, between 10:00 UTC and 15:06 UTC, customers using Document Understanding in the US region experienced severe delays in document digitization, the step that converts uploaded… | 1h 16m | Resolved |
| Aug 31, 2026 | degraded-performance in MLS Observer thruough DU - US## Customer impact Between August 31, 2026 at 3:40 pm UTC and September 1, 2026 at 12:00 am UTC, a subset of customers using Document Understanding custom-model extraction and classification in the US regions… | 2h 44m | Resolved |
| Aug 28, 2026 | Orchestrator - Customers are experiencing issues in accessing queue item## Customer impact Between August 28, 2026 at 3:23 pm UTC and August 28, 2026 at 10:57 pm UTC, a subset of customers experienced errors when opening queue item details panels in Orchestrator. The affected path returned… | 7h 15m | Resolved |
| Aug 27, 2026 | Orchestrator logs are not visible in the US regions## Customer impact Between August 27, 2026 at 5:00 pm UTC and August 27, 2026 at 8:30 pm UTC, robot logs in UiPath Orchestrator were delayed and, for some customers, did not appear in the logs view as expected. The… | 4h 41m | Resolved |
| Aug 25, 2026 | Solutions Management- Japan - Partial Outage## Customer impact Between August 25, 2026 at 9:30 am UTC and August 25, 2026 at 10:13 am UTC, Solution Deployment in Studio Web was unavailable for customers in the Japan region. Affected customers could open Studio… | 31 min | Resolved |
| Aug 25, 2026 | Singapore - Insights - Partial Outage## Customer impact Between August 25, 2026 at 3:42 am UTC and August 25, 2026 at 4:53 am UTC, customers using Insights in the Singapore region experienced failures loading Insights dashboards. Affected users saw… | 55 min | Resolved |
| Aug 25, 2026 | Singapore - Document Understanding - Partial Outage## Customer impact On August 25, 2026, Extended OCR requests in the Document Understanding service failed with 500 status code in the Singapore region for approximately 33 minutes, between 03:08 and 03:41 UTC. The… | 1h 14m | Resolved |
| Aug 24, 2026 | Multiple Regions - UiPath Apps - Partial Outage## Customer impact Between August 19, 2026 at 2:33 pm UTC and August 24, 2026 at 11:30 am UTC, a subset of customers could not load UiPath Apps projects authored from Studio Web. Affected customers experienced complete… | 1h 11m | Resolved |
| Aug 21, 2026 | US - Document Understanding - Partial Outage## Customer impact Between August 21, 2026 at 11:05 am UTC and August 21, 2026 at 12:18 pm UTC, a subset of customers experienced failed Document Understanding operations, including document classification, extraction… | 59 min | Resolved |
| Aug 19, 2026 | US - Agents - Some Customers May Experience Errors When Using Claude Sonnet 4.6## Customer Impact Between August 19, 2026 at 1:36 pm UTC and August 19, 2026 at 3:53 pm UTC, a subset of customers received errors when using Claude Sonnet 4.6 in Agents. The impact lasted approximately 2 hours and 17… | 1h 47m | Resolved |
| Aug 18, 2026 | [Community] - [Agentic Orchestration] - Reports of failures in expression evaluations related to the HITL task output parameters## Customer impact Between August 18, 2026 at 3:24 pm UTC and 11:25 pm UTC, Agentic Orchestration processes in the subset of users from the Europe region that read fields from a completed human-in-the-loop task could… | 5h 30m | Resolved |
| Aug 18, 2026 | Multiple Regions - Studio Web & Solutions Mgmt - Resource Configuration Screen Not Loading## Customer impact Between August 14, 2026 and August 18, 2026 at 7:05 pm UTC, the resource configuration screen in Studio Web did not load. Customers could not view or change resource attributes for process resources… | 6h 56m | Resolved |
| Aug 18, 2026 | IXP Communications Mining elevated error rate in US region## Customer Impact On August 12, 2026, between approximately 15:10 and 18:15 UTC, Communications Mining (IXP) users in the United States region experienced intermittent request failures. The incident was confined to… | -8398 min | Resolved |
| Aug 18, 2026 | Multiple Regions - Studio Web - New entities showing up with a delay## Customer impact Between August 18, 2026 at 5:11 am UTC and August 18, 2026 at 11:57 am UTC, newly created entities in a subset of UiPath Cloud tenants could take longer than expected to appear in Studio Web. At the… | 6h 25m | Resolved |
| Aug 14, 2026 | Orchestrator Robot Logs - US## Customer impact Between August 14, 2026 at 8:54 pm UTC and August 15, 2026 at 2:09 AM UTC, a subset of customers in the US region experienced significant slowness in the Orchestrator Jobs and Logs pages, and robot… | 1h 58m | Resolved |
| Aug 10, 2026 | Document Understanding Outage on GXP East US Region## Customer impact Between August 10, 2026 at 13:21 UTC and August 10, 2026 at 14:03 UTC, a subset of customers experienced degraded performance and timeouts when accessing the Document Understanding user interface… | 13 min | Resolved |
| Aug 8, 2026 | Uipath Apps is facing outage in Delayed US region## Customer impact Between 11:20 am UTC and 2:54 pm UTC on August 8, 2026, a subset of customers in the Delayed US region experienced failures accessing UiPath Apps and solutions that depend on UiPath Apps. Customers… | 4h 6m | Resolved |
| Aug 7, 2026 | AI Trust Layer prompt log gap in EU region## Customer impact Between approximately 4:00 pm UTC on August 3, 2026 and 9:24 pm UTC on August 5, 2026, a subset of customers in the EU region were unable to view large language model prompt audit logs in AI Trust… | -6027 min | Resolved |
| Aug 6, 2026 | US Region Document Ingestion Degradation## Customer impact Between August 6, 2026 at 10:00 am UTC and 1:00 pm UTC, some organizations in the US region were unable to complete document ingestion in **UiPath Context Grounding**. A small number of search… | -674 min | Resolved |
| Aug 6, 2026 | Multiple Uipath services outage in Europe Region## Customer impact Between August 6, 2026 at 7:40 am UTC and August 6, 2026 at 7:50 am UTC, a subset of customers in the Europe region experienced failures when using multiple UiPath services. The impact lasted… | -934 min | Resolved |
| Aug 6, 2026 | Uipath Conversational Agent Outage in Europe Region## Customer Impact Between 2026-08-06 07:30 UTC and 2026-08-06 07:48 UTC (~18 minutes), some customers in the Europe region experienced intermittent HTTP 500 errors when using their conversational agents. Affected… | -35 min | Resolved |
| Aug 5, 2026 | AI Trust Layer Audit Log Degradation in the US Region## Customer impact Between August 3, 2026 at 3:27 pm UTC and August 6, 2026 at 3:49 am UTC, customers in the US region experienced missing or delayed recent records on the AI Trust Layer Audit Log page. The… | 5h 51m | Resolved |
| Aug 4, 2026 | Degraded performance for Agent/Maestro LLM workflow runs in US region## Customer impact Between August 4, 2026, at 3:25 AM UTC and August 5, 2026, at 3:39 AM UTC, a subset of customers in the US region experienced degraded performance affecting Agent and Maestro workflow runs. This… | 8h 24m | Resolved |
| Aug 3, 2026 | Resolved — UiPath Solutions deployment failures (Delayed US, Delayed EU)## Customer impact Between 07:47 UTC and 11:24 UTC on August 3, 2026, organizations on the Delayed US and Delayed EU update rings were unable to use UiPath Solutions deployment functionality: the Solutions management… | -221 min | Resolved |
| Jul 31, 2026 | Multiple Regions - UiPath Apps - Degraded Performance## Customer impact Between July 30, 2026 at 9:07 am UTC and July 31, 2026 at 8:13 am UTC, a subset of customers experienced degraded behavior in UiPath Apps authored from Studio Web. **Expressions in newly created apps… | 30 min | Resolved |
| Jul 30, 2026 | US - Document Understanding - Degraded Performance## Customer impact Between July 30, 2026 at 10:00 pm UTC and July 31, 2026 at 1:28 am UTC, a subset of customers using Helix models for Document Understanding in the US experienced degraded performance, including… | 2h 44m | Resolved |
| Jul 30, 2026 | Multiple Regions - Insights - Degraded Performance## Customer impact Between July 30, 2026 at 4:32 am UTC and 8:12 am UTC \(approximately 3 hours and 40 minutes\), a subset of customers in the Asia-Pacific region - Japan, Australia, and Singapore - experienced… | 7h 48m | Resolved |
| Jul 29, 2026 | Europe - Document Understanding - Degraded Performance## Customer impact Between July 22 and July 29, 2026, customers using Document Understanding in the Europe region experienced intermittent delays and, in a limited number of cases, failed document operations. The issue… | 2h 10m | Resolved |
| Jul 24, 2026 | Notification Service — Digest and Summary Email Delivery Delays In US and Europe Regions## Customer impact Between July 24, 2026 19:00 UTC and August 6, 2026 23:00 UTC, customers in the US region did not receive Digest and Summary emails from the UiPath Notification Service. Customers in the Europe region… | 0 min | Resolved |
| Jul 24, 2026 | Degraded Perormance - Europe - Document Understanding## Customer impact Between July 22 and July 29, 2026, customers using Document Understanding in the Europe region experienced intermittent delays and, in a limited number of cases, failed document operations. The issue… | 5h 38m | Resolved |
| Jul 21, 2026 | Orchestrator logs from robot jobs are visible with a delay in the US and Delayed US regions## Customer impact Between July 21, 2026 at 1:58 pm UTC and July 22, 2026 at approximately 1:00 am UTC, Orchestrator robot job logs in the US and Delayed US region were delayed. Customers could run jobs, but recent… | 13h 58m | Resolved |
| Jul 20, 2026 | Orchestrator US Paid Degraded## Customer impact Between **July 20, 2026 at 4:28 pm UTC and 7:32 pm UTC**, a subset of customers experienced degraded Orchestrator Jobs performance in the **U.S. region**, with delays in job processing during that… | 15 min | Resolved |
| Jul 20, 2026 | Community Orchestrator degradation## Customer impact Between July 20, 2026 at 2:22 pm UTC and July 20, 2026 at 2:39 pm UTC, a subset of some users of UiPath Orchestrator in Europe region experienced service degradation lasting approximately 17… | 0 min | Resolved |
| Jul 20, 2026 | Scheduled Database Maintenance – DataFabric AustraliaThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 18, 2026 | [India] - Degraded Performance in Agents Evaluations## Customer impact On July 18, 2026, customers in the India region may have experienced degraded performance, timeouts, or failures when using Agent Evaluations and Health Score. Some published Conversational Agents… | 27 min | Resolved |
| Jul 18, 2026 | [India] - Degraded Performace in Serverless Job Execution## Customer impact On July 18, 2026, customers in the India region may have experienced degraded performance, timeouts, or failures when using Agent Evaluations and Health Score. Some published Conversational Agents… | 1h 48m | Resolved |
| Jul 17, 2026 | [Australia] [Serverless] startup delays for Serverless Jobs## Customer impact Between July 17, 2026 at 9:18 pm UTC and July 17, 2026 at 11:27 pm UTC, a subset of customers in Australia experienced delays when starting serverless jobs. Jobs were expected to fall back to an… | 2h 2m | Resolved |
| Jul 16, 2026 | Outage with Coded apps## Customer impact Between approximately **July 16, 2026 at 4:39 pm UTC and July 16, 2026 at 6:00 pm UTC**, some customers experienced issues loading their UiPath Coded Apps hosted on `*.uipath.host` domain. ## Root… | 1h 42m | Resolved |
| Jul 16, 2026 | [Multiple Regions] - Process Mining Ingestion Failures## **Customer Impact** Between **July 16, 2026 at 10:20 UTC** and **July 16, 2026 at 11:07 UTC**, a subset of customers experienced failures when ingesting new data into **Process Mining**. Existing Process Mining data… | 31 min | Resolved |
| Jul 16, 2026 | Delays in Serverless job execution - United States## Customer impact On July 16, 2026, some customers experienced delayed execution of Serverless Jobs in the US region during two separate intervals: 3:21 am UTC to 3:41 am UTC, and 5:01 am UTC to 5:36 am UTC. ## Root… | 21 min | Resolved |
| Jul 9, 2026 | Brief Service Interruption for Automation Cloud Data Fabric in Japan Region## Customer impact Between **July 9, 2026 at around 15:42 UTC and July 9, 2026 at around 15:58 UTC**, Japan Datafabric customers experienced a brief interruption in service. The issue occurred due to database… | -58 min | Resolved |
| Jul 9, 2026 | IXP Autopilot Taxonomy Generation Unavailable Multiregion## Customer impact Between July 7, 2026 \(when the defect reached production\) and July 9, 2026 at 2:35 pm UTC \(when the fix finished rolling out\), some attempts to create a new Unstructured and Complex Documents… | 3h 0m | Resolved |
| Jul 8, 2026 | Automation Service is experiencing connectivity issues while creating deployments## Customer impact Between approximately **July 8, 2026 at 5:00 pm – 6:00 pm UTC and July 9, 2026 at 5:08 am UTC \(about 12 hours\)**, some customers in the **U.S. and Europe** regions experienced issues when… | 6h 49m | Resolved |
| Jul 8, 2026 | [Multiple Regions] Agents - Degraded performance for LLM Calls## Customer Impact On July 8, for about five and a half hours \(roughly 12:00 to 17:40 UTC\), a subset of Agents customers in the US and EU intermittently received HTTP 500 errors on LLM completion calls. Only calls… | 1h 30m | Resolved |
| Jul 8, 2026 | Planned Maintenance in Switzerland RegionThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 7, 2026 | Integration Service Customers Facing intermittent failures in US## Customer impact Between July 7, 2026 at 10:26 am UTC and July 8, 2026 at 5:58 pm UTC, a subset of customers experienced intermittent failures when creating Integration Service connections and when running activities… | 30h 13m | Resolved |
| Jul 6, 2026 | Intermittent failures and slowness in Japan region when opening the Apps runtime## Customer impact Between July 5, 2026 at ~22:30 UTC and July 6, 2026 at ~02:00 UTC, a limited number of tenants in the Japan region experienced increased latency and degraded performance when using Business Apps… | 47 min | Resolved |
| Jul 3, 2026 | Orchestrator: API trigger jobs are ignoring settings, configured under Execution Target(account, machine, hostname)## Customer impact Between **July 3, 2026 at 02:19 UTC** and **July 3, 2026 at 10:00 UTC**, a subset of customers experienced incorrect execution behavior for **Orchestrator API trigger jobs**. Jobs initiated through… | 7h 4m | Resolved |
| Jul 2, 2026 | Elevated error rates with Maestro Instances## Customer impact Between **July 2, 2026 at around 20:57 UTC and July 3, 2026 around 01:01 am UTC**, some **Maestro workflows** in **Australia and U.S. regions** using instance-level operations like Retry, Pause… | 4h 34m | Resolved |
| Jul 2, 2026 | Partial outage on IXP## Customer impact Between **July 2, 2026 at 5:17 pm UTC and July 2, 2026 at 7:03 pm UTC,** a subset of customers experienced a **partial outage of the IXP service in U.S. region**. Parts of IXP functionality were… | 1h 38m | Resolved |
| Jul 1, 2026 | Intermittent Performance Issue on Maestro## **Customer Impact** Between **July 1, 2026 at 17:18 UTC** and **July 1, 2026 at 20:07 UTC**, a subset of customers experienced degraded performance in **Maestro**. During this period, some workflows executed more… | 2h 38m | Resolved |
| Jul 1, 2026 | Increased latency and degraded performance in US## Customer impact Between **July 1, 2026 at 3:38 pm UTC and July 1, 2026 at 6:58 pm UTC**, a subset of customers experienced increased latency and degraded performance when using Orchestrator in **U.S. region**. Some… | 4h 11m | Resolved |
| Jul 1, 2026 | Planned Maintenance in Switzerland RegionThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 30, 2026 | [Multiple Regions] Orchestrator degraded performance## Customer Impact Beginning on **June 29, 2026 at 4:00 pm UTC and continuing until June 30, 2026 at 10:59 pm UTC**, customers across six regions—Europe, Switzerland, Canada, India, Australia, and the UAE, experienced… | 3h 6m | Resolved |
| Jun 28, 2026 | Slow job executions for Maestro in North Europe## Customer impact On June 28, 2026, between 16:00 and 18:00 UTC, a subset of customers using UiPath Maestro experienced increased latency in workflow executions. This included delays in the start of execution of… | 1h 21m | Resolved |
| Jun 25, 2026 | Degraded Performance for Orchestrator in US region## Customer Impact Between June 25, 2026 at 2:06 pm UTC and June 25, 2026 at 2:12 pm UTC, Orchestrator in the US region experienced increased latency and a subset of failed requests. During this six-minute window… | 0 min | Resolved |
| Jun 24, 2026 | Maestro Performance Degradation in Europe Region## _Customer Impact_ Between June 12, 2026 at 20:00 UTC and June 24, 2026 at 15:00 UTC, some customers running Maestro workflows in the Europe region experienced slower-than-normal execution times. Individual workflow… | 2h 22m | Resolved |
| Jun 24, 2026 | Maestro workflow execution will experience slowness in east us## Customer Impact Between 14:03 and 21:26 UTC on June 18, 2026, and between 17:02 and 23:59 UTC on June 23, 2026, a subset of customers in the U.S. Region, using Maestro and Agent executions—including Conversational… | -354 min | Resolved |
| Jun 23, 2026 | Maestro workflow intermittent failures occuring## Customer Impact Between 14:03 and 21:26 UTC on June 18, 2026, and between 17:02 and 23:59 UTC on June 23, 2026, a subset of customers in the U.S. Region, using Maestro and Agent executions—including Conversational… | 6h 25m | Resolved |
| Jun 18, 2026 | Maestro workflow intermittent failures occuring## Customer Impact Between 14:03 and 21:26 UTC on June 18, 2026, and between 17:02 and 23:59 UTC on June 23, 2026, a subset of customers in the U.S. Region, using Maestro and Agent executions—including Conversational… | 6h 25m | Resolved |
| Jun 18, 2026 | IXP Partial Outage in Switzerland Region.## Customer Impact Between **June 17, 2026 \(~06:15 UTC\)** and **June 18, 2026 at 14:22 UTC**, customers using IXP in the **Switzerland region** were unable to reliably request document extractions. Affected users saw… | 3h 5m | Resolved |
| Jun 17, 2026 | Resolved - Partial Outage in US region - Document Understanding## Customer impact Between **June 17, 2026 at 23:11 UTC and June 18, 2026 at 1:19 UTC** \(about **2 hours and 8 minutes**\), customers using Document Understanding in the US region experienced failures on write… | 1h 40m | Resolved |
| Jun 16, 2026 | Intermittent AzureOpenAI failures on India (ongoing) and Europe (mitigated)The issue has been resolved and availability has returned to expected levels. Impact: No ongoing user impact. | 4h 39m | Resolved |
| Jun 12, 2026 | Integration Service New Connection Failures in the Australia Region## Customer Impact Between **June 11, 2026 at 2:23 pm UTC** and **June 12, 2026 at 6:15 am UTC**, customers in the **Australia region** were unable to create, authenticate, or delete connections through the UiPath… | -117 min | Resolved |
| Jun 11, 2026 | Degraded Login Performance in the United States Region## Customer impact Between June 11, 2026 at 10:26 pm UTC and June 11, 2026 at 11:49 pm UTC, a subset of customers in the U.S. region experienced degraded sign in functionality. Users may have had trouble signing in to… | 1h 5m | Resolved |
| Jun 10, 2026 | Degraded performance impacting Orchestrator and Document Understanding in Europe## Customer Impact Between June 10, 2026, 14:15 and 16:35 UTC, customers hosted in the Europe region experienced delays or failures in services that rely on internal event processing. Affected functionality… | 1h 13m | Resolved |
| Jun 10, 2026 | Intermittent Latency Affecting Serverless Robots in the US Region## Customer Impact Between June 10, 2026 at 11:00 am UTC and 2:20 pm UTC, customers using UiPath Serverless Robots in the U.S. region experienced intermittent delays and failures when starting serverless… | -276 min | Resolved |
| Jun 2, 2026 | Japan – Multiple Services – Degraded Performance## Customer impact Between June 3, 2026 at 12:30 am UTC and 2:22 am UTC, a subset of customers in the Japan region experienced increased latency and intermittent errors across the **UiPath Commercial Cloud**, most… | 20h 0m | Resolved |
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How to Read This UiPath Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before UiPath acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single UiPath outage in this window ran 1d 6h, against a mean recovery of 3h 21m. If you depend on UiPath in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.