UK2 Outage History

20 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded UK2 Incident

UK2 incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026CHI Email Login69h 43mResolved
Oct 21, 2026Critical PHP Vulnerabilities – Mitigation and Patching Underway357h 40mResolved
Oct 1, 2026Webmail Intermittent Connectivity832h 26mResolved
Sep 28, 2026Investigating - Live Chat and Ticketing Issues903h 39mResolved
Sep 23, 2026Issues with Order Payments and Processing1h 38mResolved
Aug 20, 2026StackCP Interface performance issue1738h 42mResolved
Aug 13, 2026StackCP Unavailable1h 1mResolved
Aug 10, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Aug 7, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Aug 6, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Aug 5, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Aug 4, 2026Scheduled Maintenance: Server Reboot3h 0mResolved
Jul 11, 2026Degraded Performance Affecting UK2 CHI Control Panel Redirect Services1957h 47mResolved
Jul 10, 2026Live Chat and Ticketing System1979h 16mResolved
Jul 8, 2026INCIDENT: SSH Access Temporarily Disabled2023h 26mResolved
Jul 5, 2026Degraded Performance on Free Starter Site and Redirect Services5h 6mResolved
Jun 24, 2026CHI - Planned Maintenance2h 0mResolved
Jun 15, 2026Live Chat Availability Issues1856h 6mResolved
Jun 6, 2026SSL Certificate renewals through CHI12h 0mResolved
Jun 3, 2026Website Builder Migrations6h 0mResolved

Hear about the next one while it is open

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How to Read This UK2 Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before UK2 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single UK2 outage in this window ran 84d 7h, against a mean recovery of 24d 12h. If you depend on UK2 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.