UK2 Outage History
20 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded UK2 Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 2, 2026 | CHI Email Login | 69h 43m | Resolved |
| Oct 21, 2026 | Critical PHP Vulnerabilities – Mitigation and Patching Underway | 357h 40m | Resolved |
| Oct 1, 2026 | Webmail Intermittent Connectivity | 832h 26m | Resolved |
| Sep 28, 2026 | Investigating - Live Chat and Ticketing Issues | 903h 39m | Resolved |
| Sep 23, 2026 | Issues with Order Payments and Processing | 1h 38m | Resolved |
| Aug 20, 2026 | StackCP Interface performance issue | 1738h 42m | Resolved |
| Aug 13, 2026 | StackCP Unavailable | 1h 1m | Resolved |
| Aug 10, 2026 | Scheduled Maintenance: Server Reboot | 3h 0m | Resolved |
| Aug 7, 2026 | Scheduled Maintenance: Server Reboot | 3h 0m | Resolved |
| Aug 6, 2026 | Scheduled Maintenance: Server Reboot | 3h 0m | Resolved |
| Aug 5, 2026 | Scheduled Maintenance: Server Reboot | 3h 0m | Resolved |
| Aug 4, 2026 | Scheduled Maintenance: Server Reboot | 3h 0m | Resolved |
| Jul 11, 2026 | Degraded Performance Affecting UK2 CHI Control Panel Redirect Services | 1957h 47m | Resolved |
| Jul 10, 2026 | Live Chat and Ticketing System | 1979h 16m | Resolved |
| Jul 8, 2026 | INCIDENT: SSH Access Temporarily Disabled | 2023h 26m | Resolved |
| Jul 5, 2026 | Degraded Performance on Free Starter Site and Redirect Services | 5h 6m | Resolved |
| Jun 24, 2026 | CHI - Planned Maintenance | 2h 0m | Resolved |
| Jun 15, 2026 | Live Chat Availability Issues | 1856h 6m | Resolved |
| Jun 6, 2026 | SSL Certificate renewals through CHI | 12h 0m | Resolved |
| Jun 3, 2026 | Website Builder Migrations | 6h 0m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next UK2 incident opens instead, at the point where knowing still changes what you do.
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How to Read This UK2 Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before UK2 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single UK2 outage in this window ran 84d 7h, against a mean recovery of 24d 12h. If you depend on UK2 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.