UpCloud Outage History

79 incidents recorded over the last 365 days, 38 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live UpCloud status98.59% uptime history

Every Recorded UpCloud Incident

UpCloud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 17, 2026[FI-HEL2] Network MaintenanceWe will be performing scheduled network maintenance in our Helsinki-2 data center on September 17, 2026, from 19:00 to September 18, 01:00 UTC (September 17, 22:00 EEST - September 18, 04:00 EEST). During this…6h 0mScheduled
Sep 16, 2026[US-SJO1]: Storage Network MaintenanceWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Sep 2, 2026[SG-SIN1]: Network MaintenanceWe will be performing scheduled network maintenance in our Singapore data center on September 2, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT). During this maintenance, you may experience brief periods of…7h 0mScheduled
Sep 1, 2026[SG-SIN1]: Network MaintenanceWe will be performing scheduled network maintenance in our Singapore data center on September 1, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT). During this maintenance, you may experience brief periods of…7h 0mScheduled
Aug 27, 2026[FI-HEL2] Network MaintenanceWe will be performing scheduled network maintenance in our Helsinki-2 data center on August 27, 2026, 19:00-23:00 UTC (August 27, 22:00 EEST - August 28, 02:00 EEST). During this maintenance, you may experience brief…4h 0mScheduled
Aug 27, 2026[EUROPE-2 - DE-FRA1] Object Storage maintenanceDuring this maintenance, we do not expect any major downtime. However, short blips in Object Storage operations are to be expected. During this time, users may experience the following: HUB Dashboard: Timeouts when…3h 0mScheduled
Aug 26, 2026[SG-SIN1]: Network MaintenanceWe will be performing scheduled network maintenance in our Singapore data center on August 26, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT). During this maintenance, you may experience brief periods of…7h 0mScheduled
Aug 25, 2026[SG-SIN1]: Network MaintenanceWe will be performing scheduled network maintenance in our Singapore data center on August 25, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT). During this maintenance, you may experience brief periods of…7h 0mScheduled
Aug 25, 2026[US-NYC1]: Network MaintenanceWe will be performing scheduled network maintenance in our New York data center on August 25, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT). During this maintenance, you may experience brief periods of…5h 0mScheduled
Aug 19, 2026[SG-SIN1] Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Aug 19, 2026Internal Service - Security UpdatesScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Aug 13, 2026[SG-SIN1, DE-FRA1, FI-HEL2]: Managed KubernetesScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Aug 12, 2026[UK-LON1]: Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Aug 11, 2026Cloud Server Deployment ErrorOur team has confirmed the full resolution of the issue. All affected services should now be functioning normally. If you continue to experience any further issues, please contact our Support team via Live Chat or…1h 56mResolved
Aug 11, 2026[US-CHI1]: Network Maintenance, Night 2The network maintenance for US-CHI1 was successfully completed during yesterday's maintenance window. No further maintenance or service impact will take place today.5h 0mScheduled
Aug 10, 2026[US-CHI1]: Network MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Aug 6, 2026[EUROPE-2 - DE-FRA1] Object Storage scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026[FI-HEL1, SE-STO1, NL-AMS1]: Managed KubernetesThe scheduled maintenance has been completed.3h 0mScheduled
Aug 5, 2026[US-SJO1, US-NYC1, UK-LON1]: Managed KubernetesThe scheduled maintenance has been completed.3h 0mScheduled
Aug 4, 2026[US-CHI1, PL-WAW1, ES-MAD1]: Managed KubernetesThe scheduled maintenance has been completed.3h 0mScheduled
Aug 4, 2026[US-NYC1]: Network MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 3, 2026Live Chat Temporarily UnavailableThis incident has been resolved.5h 26mResolved
Jul 28, 2026[US-SJO1]: Emergency Storage Network Maintenance - CancelledThe maintenance have been cancelled and will be postponed to a later date. We will update with a new maintenance when we have more information.4h 0mScheduled
Jul 23, 2026[EUROPE-2 - DE-FRA1] Object Storage scheduled maintenanceThe scheduled maintenance has been completed.9h 0mScheduled
Jul 21, 2026[US-SJO1]: Emergency Storage Network Maintenance - CANCELLEDThe maintenance will be postponed to a later date. No Maintenance was performed today. We will update with a new Maintenance Page4h 0mScheduled
Jul 20, 2026[DE-FRA1]: Emergency Network MaintenanceThe emergency maintenance has been completed. If you have any questions or concerns about this maintenance, please feel free to reach out to us via 24/7 live chat or by email (support@upcloud.com).2h 0mScheduled
Jul 16, 2026[Europe-2] Object Storage Maintenance - CancelledThe scheduled maintenance has been completed.1 minScheduled
Jul 13, 2026[Europe-2]: Object Storage MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 9, 2026[Europe-2] Object Storage Maintenance, Night 2 - CANCELLEDThe scheduled maintenance has been completed.1 minScheduled
Jul 8, 2026[Europe-2] Object Storage Maintenance - CANCELLEDThe scheduled maintenance has been completed.168h 1mScheduled
Jul 7, 2026[EUROPE 2]: Object Storage Issue IdentifiedThis incident has been resolved.1h 0mResolved
Jul 1, 2026[NL-AMS1, PL-WAW1, SE-STO1, US-NYC1]: Managed Kubernetes - CancelledThis maintenance is cancelled and will be postponed to a later date.1 minScheduled
Jun 25, 2026[NL-AMS1]: Network Maintenance - CancelledThe scheduled maintenance has been completed.1 minScheduled
Jun 24, 2026[NL-AMS1]: Network MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jun 23, 2026[AU-SYD1]: Managed KubernetesThe scheduled maintenance has been completed.4h 0mScheduled
Jun 16, 2026DNS Resolution Issues in FI-HEL1 and FI-HEL2We have resolved the DNS resolution issue that was causing increased response times. Impacting our control panel https://hub.upcloud.com/ and certain cloud services in the FI-HEL1 and FI-HEL2 data centres. After…3h 12mResolved
Jun 15, 2026Payment processor issues with American ExpressThis is now resolved. If you have any questions or need further assistance, please reach out to us via email at support@upcloud.com or via Live Chat in our control panel: https://hub.upcloud.com572h 5mResolved
Jun 9, 2026[AU-SYD1]: Network MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 5, 2026[SG-SIN1]: Networking issueWe have resolved the root cause of the networking issue affecting our Managed Object Storage and our Managed Kubernetes service in our SG-SIN1 data center. All affected services should now be functioning normally. If…4h 20mResolved
May 26, 2026Error with new cloud service deploymentsThis incident has been resolved.3h 2mResolved
May 26, 2026UpCloud Managed Kubernetes - API MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 18, 2026[SG-SIN1] - Storage Maintenance - CancelledThe scheduled maintenance has been completed.1 minScheduled
May 13, 2026[SG-SIN1]: Managed Kubernetes IssueThis incident has been resolved.9h 12mResolved
May 12, 2026[AU-SYD1]: Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 11, 2026[SG-SIN1] - Storage Maintenance - CancelledThe scheduled maintenance has been completed.1 minScheduled
May 4, 2026Control Panel https://hub.upcloud.com/ login issuesThis incident has been fully resolved. Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.2h 5mResolved
May 4, 2026[SG-SIN1] - Storage Maintenance - CancelledThe scheduled maintenance has been completed.1 minScheduled
Apr 29, 2026[FI-HEL2]: EUROPE-1 Managed Object Storage Performance IssuesOur team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally. If you continue to experience…3h 22mResolved
Apr 27, 2026[SG-SIN1] - Storage Maintenance - CancelledThe scheduled maintenance has been completed.12h 0mScheduled
Apr 22, 2026[SG-SIN1]: Compute node issueThis incident has been resolved.3h 9mResolved
Apr 21, 2026[Europe-2] Object Storage MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Apr 15, 2026Issue with new Cloud Server DeploymentsThis incident has been resolved.3h 32mResolved
Apr 13, 2026[US-NYC1]: Network MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Mar 31, 2026[US-NYC1]: Storage backend issueThis incident has been resolved.4h 44mResolved
Mar 16, 2026[FI-HEL1]: Compute Node IssueWe have been monitoring the situation closely over the 12 hours and can confirm that all affected services have now been fully restored. The Issue impacted some of our Managed Load Balancer instances within the FI-HEL1…17h 32mResolved
Mar 16, 2026[APAC-1]: Object Storage 503 ErrorsThis incident has been resolved.3h 4mResolved
Mar 12, 2026[Europe-1] Object StorageThis incident has been resolved.5h 4mResolved
Feb 6, 2026[FI-HEL1]: Compute node issueThis incident has been resolved.5 minResolved
Feb 3, 2026[SG-SIN1]: Compute node issueThis incident has been resolved.28 minResolved
Feb 3, 2026[SG-SIN1]: Compute node issueThis incident has been resolved.1h 40mResolved
Feb 1, 2026[UK-LON1]: Storage Backend IssueThis incident has been resolved.2h 22mResolved
Jan 23, 2026[ES-MAD1]: Networking issueThis incident has been resolved.2h 8mResolved
Jan 22, 2026[ES-MAD1]: Networking IssueThis incident has been resolved.3h 25mResolved
Jan 20, 2026Issue with TLS CertificationThis incident has been resolved.16h 51mResolved
Jan 9, 2026Issue with our Live Chat and Email SupportThis incident has been resolved.2h 25mResolved
Jan 5, 2026Issue with our Live chat to SupportThe incident regarding our Support Live chat and emails has been fully resolved, thanks for your patience.1h 44mResolved
Dec 22, 2025SE-STO1: Networking issueThis incident has been resolved.3h 6mResolved
Dec 22, 2025NL-AMS1: Networking issueThis incident has been resolved.3h 8mResolved
Dec 22, 2025UK-LON1: Networking issueThis incident has been resolved.3h 9mResolved
Dec 16, 2025[ES-MAD1]: Networking issueThis incident has been resolved.8h 52mResolved
Nov 27, 2025[FI-HEL2] Networking issueThe incident affecting our FI-HEL2 data centre has been resolved. Our monitoring confirms that all systems are operating normally, and we have not observed any further issues. We sincerely apologise for the…3h 1mResolved
Nov 22, 2025Issues with UpCloud APIWe can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected. If you continue to experience issues, please reach out to our Support team via our 24/7…3h 22mResolved
Nov 21, 2025Issues with UpCloud APIWe can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected. If you continue to experience issues, please reach out to our Support team via our 24/7…41 minResolved
Nov 18, 2025Issue with our public website and control panelAccess to the UpCloud Control Panel and public website has been fully restored. The disruption was traced to a service incident with our upstream provider, Cloudflare. You can review their incident report here…6h 10mResolved
Nov 3, 2025Issue with API affecting server configurations and deploymentsThe incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at support@upcloud.com. We apologize for the issues caused by this incident and appreciate…1h 11mResolved
Oct 20, 2025Issue with our Live chat to SupportOur live chat has now returned to full functionality. Thank you for your utmost patience.19h 22mResolved
Oct 8, 2025[UK-LON1]: Storage backend issueThis incident has been resolved.2h 46mResolved
Oct 7, 2025[FI-HEL1]: Backup availability issueThis incident has been resolved.4h 17mResolved
Oct 7, 2025[US-SJO1]: Managed Kubernetes (Deployment & Management)This incident has been resolved.12h 6mResolved

How to Read This UpCloud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before UpCloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single UpCloud outage in this window ran 23d 20h, against a mean recovery of 13h 33m. If you depend on UpCloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.